Connex Credit Union celebrates branch opening in Branford
BRANFORD, Feb 14, 2013 (New Haven Register - McClatchy-Tribune Information Services via COMTEX) --
During the grand opening of the Connex Credit Union branch -- or the "Unbank"-- the CEO thanked those in attendance while some of the first customers used the bank's newest technologies.
With a yell of "1-2-3 Unbank," officials cut tape to mark the opening of the bank, at 620 W. Main St. The bank had a soft opening about two weeks ago, CEO and President Frank Mancini said.
Mancini thanked town officials, the board of directors of the bank and staff members, two of whom were critical in helping members of the credit union, though they might never enter the bank itself.
The bank features Personal Teller Machines, where members can have the same service they normally would with a personal teller at a bank, except with these, they speak to tellers over the phone. Those two tellers are in North Haven.
For those who still want the face-to-face interaction, the bank has that, too.
"It's a good balance between people who want to come in and get quick, fast customer service and people who want to have more of a financial discussion about their future," Mancini said.
Mancini said Connex is the first credit union in the state to offer these machines in a full-branch setting.
The bank's construction began around November, Mancini said. It employs a total of five people -- three on staff at the Branford location, and then the two additional employees at the call center in North Haven.
For the grand opening, First Selectman Anthony "Unk" DaRos, Chamber of Commerce Director of Membership Susan Finkle and Community Dining Room Director Pat Kral were in attendance.
"When Mr. Mancini said he was going to do this new type of thing, I personally have trouble with a cellphone let alone what this machine can do and the service that it can do," DaRos joked, in reference to the Personal Teller Machines.
He then went on to thank the bank for coming to Branford and bringing its expanding business. Connex has seven branches throughout Greater New Haven.
Though it wouldn't fit in the new machines, Mancini and other bank officials presented the Community Dining Room with an oversized $500 check.
"We are a company that is solidly rooted in the community and today we are continuing that commitment by making a charitable donation to the Community Dining Room," Mancini said.
Echoing DaRos' sentiments, Kral gave the bank a "Welcome to the neighborhood," and thanked it for donating to the Community Dining Room.
Call Jennifer Swift at 203-789-5651.
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