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Concerto Is At The Top Of Its GameBy Tracey E. Schelmetic, Editorial Director, Customer Interaction Solutions Concerto today released financial results for its second quarter ended June 30, 2005, and it would impossible for the company to not feel upbeat about the results. Revenue increased nearly 74 percent against the same period last year, and the company's recent announcement of a merger with Aspect appears to be going swimmingly. When all is said and done, the resulting entity created by the merger will be the largest company 100 percent dedicated to the contact center space. Important among the results: * Revenue for the second quarter of 2005 was $69.0 million, an increase of 73.8 percent compared to $40.0 million from the same period last year and an increase of 3.4 percent compared to $66.7 million in revenue for the first quarter of 2005. * Product revenue for the second quarter was $29.0 million, an increase of 57.6 percent from the same period last year and a 4.7 percent increase from the first quarter of 2005. * In Q2, existing customers placed more than 440 orders for additional Concerto products, according to Concerto CEO Jim Foy. * In Q2, Concerto continued to expand its distribution capabilities by adding global channel partners, including Shared Technologies, which has more than 80 sales people in North America; Telstra Business Systems in Australia; and EmVoice in Asia. For more information about the merger, keep an eye out for Customer Interaction Solutions' exclusive interview with Concerto CEO Jim Foy which will appear in the August issue of CIS. Tracey Schelmetic is editorial director for CUSTOMER INTER@CTION Solutions. For more articles by Tracey Schelmetic, please visit: http://www.tmcnet.com/tmcnet/columnists/columnist.aspx?id=100007&nm=Tracey%2 0E.%20Schelmetic |