TMCnet News
China Digital Customer Engagement Report 2017: Enhance Customer Engagement With an Omnichannel Strategy - Research and MarketsThe "China Digital Customer Engagement" report has been added to Research and Markets' offering. Everything you need to know about adopting the latest digital best practices to strengthen your China business. Learn how to enhance your China customer experience with digital insights to power demand generation, customer service and customer insight. With 700 million internet users and a rapidly evolving e-commerce ecosystem, China has leapfrogged many other global markets in its swift digital development. Among other digitalization efforts, engaging customers via an omni-channel strategy has become increasingly important for both B2B and B2C companies to drive sales and marketing efforts. With this in mind, we have developed a framework for effective digital customer engagement and 10 case studies on how multinational and local companies are leveraging digital channels to improve demand generation, enhance customer service, and collect customer insight What you will learn
1. Executive Summary 2. Understanding China's Rapidly Evolving Digital Landscape
3. Strategic Framework for Effective Digital Customer Engagement
4. Case Studies on Effective Digital Customer Engagement
5. About us For more information about this report visit https://www.researchandmarkets.com/research/d5jcsr/china_digital
View source version on businesswire.com: http://www.businesswire.com/news/home/20171013005568/en/ |