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MIND CTI Acquires Sentori To Create Billing PowerhouseBy Tracey E. Schelmetic, Editorial Director, Customer Interaction Solutions MIND CTI, a Yokneam, Israel-based company that specializes in real-time mediation, rating, billing and customer care solutions for pre-paid and post-paid multiple services, announced today it has purchased Sentori, a U.S.-based company best known for providing billing and customer care software solutions mainly to mobile carriers and MVNOs (mobile virtual network operators). The merger should create a customer care/billing powerhouse: Sentori, and its Washington DC-based headquarters, will act as the U.S. headquarters for MIND. "We are pleased with this acquisition that satisfies the criteria we defined: proven revenue generation, complementary technology and geography and expected accretion to earnings within two to three quarters. The US market has become more active lately and MIND is especially suitable for both the VoIP opportunities and now for the MVNO opportunities as well." said Monica Eisinger, chief executive officer of MIND. "In addition to the significant customer base and valuable partner relationships, MIND will gain a team of highly experienced professionals in the wireless telecommunications industry located in Silver Spring, Maryland." Sentori president Michael Halley will lead the new division. "The team at Sentori is definitively enthusiastic about becoming part of a larger, public company with both global reach and financial strength. This transaction allows Sentori to better support its customers by combining and enlarging the engineering and deployment teams." said Halley. "Our existing and potential customers will benefit now that we can offer more comprehensive products and capabilities as well as improve time-to-market initiatives and implementation strategies for complex projects for carriers offering service bundles that include voice, data and video." For more information, visit www.mindcti.com. Tracey Schelmetic is editorial director for CUSTOMER INTER@CTION Solutions. For more articles by Tracey Schelmetic, please visit: http://www.tmcnet.com/tmcnet/columnists/columnist.aspx?id=100007&nm=Tracey%2 0E.%20Schelmetic |