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Best and Worst U.S. AirlinesNEW YORK, Feb. 27, 2017 /PRNewswire/ -- Alaska Airlines is the best U.S.-based airline, according to a new study conducted by ThePointsGuy.com, which has 3.3 million unique visitors per month and is a leading resource for travel news. Spirit Airlines received the lowest ranking of the 10 major carriers included in the report. The full ranking, along with an interactive tool that lets users customize which factors are most important to them, is available here: http://thepointsguy.com/2017/02/best-and-worst-airlines-2017/ The report is the most comprehensive of its kind. Whereas other best/worst airlines lists rely heavily on consumer surveys and a narrow set of criteria, ThePointsGuy.com incorporated these 10 objective, wide-ranging factors (weighting in parentheses): airfare (25%), route networks (15%), bag/change fees (10%), cabin comfort (10%), customer satisfaction (10%), frequent flyer programs (10%), on-time arrivals (10%), lost baggage (5%), domestic lounges (3%) and involuntary bumps (2%).
Sources: Airline websites (domestic lounge availability), Bureau of Transportation Statistics (airfare, bag/change fees and lost baggage), OAG (on-time arrivals), PlaneStats.com (airfare, bag/change fees and lost baggage), Routehappy (cabin comfort, including in-flight entertainment, food, seat pitch, WiFi and more, weighted by flight duration), U.S. Department of Transportation (customer satisfaction, measured by complaints per 100,000 passengers, as well as involuntary bumps, which represents the number of passengers per 1,000 that were rebooked without their permission because of an oversold flight) About The Points Guy: ThePointsGuy.com (TPG) is a trusted travel and lifestyle media platform. Launched in 2010 by founder Brian Kelly, TPG consists of an expert team of travel editors, searching around the clock for the latest deals and breaking industry news. Updated multiple times daily, TPG's ability to cut through the noise and provide useful and applicable advice has established us as an industry leader. With 3.3 million monthly unique visitors and over 2 million followers across our social platforms, TPG is the ultimate authority in maximizing travel and minimizing spending. Brian has been featured in over 100 publications and news outlets including The New York Times, Condé Nast Traveler, The Los Angeles Times, The Independent, CNN, and The Today Show, among others. He has presented at various travel conferences including the LA Times and New York Times Travel Shows, and the annual Chicago Frequent Flyer Seminars. Follow The Points Guy on Facebook, Instagram, Snapchat and Twitter: @ThePointsGuy For More Information: Ted Rossman
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/best-and-worst-us-airlines-300413598.html SOURCE ThePointsGuy.com |