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BBTelsys Press ReleaseBusiness Community Effort Launches Revamped Company GRAND RAPIDS, Mich., December 1, 2008— BBTelsys LLC, a Grand Rapids-based national VoIP (voice over internet protocol) telecommunications carrier which purchased BBTS (BroadBand Telephony Systems, Inc.), has announced the re-launch of the company with a new direction and focus. Over 30 local Michigan investors have joined together to fund new operational investments, management expansion and growth. “The organizational structure is rather unique” says Dan Carter, the Managing Member of the LLC, “The company has an advisory board of current and former executives to help guide corporate decisions from their experience in technology, finance, human resources, and marketing,” These board members are stakeholders in the company’s and community’s success. The company has reoriented its focus to include businesses, non-profit organizations and governmental contracts. In addition, BBTelsys continues to offer competitive feature rich local and long distance telephone services to residential users throughout the U.S. BBTelsys appeals to its new customer base by working with each organization to create a tailored communication solution to fit their specific needs. Working through a growing number of Value-added Resellers (VAR), BBTelsys helps companies learn how to implement new technology and applications. CEO Roland Scott, says, “There is a gap in the business market as it moves from a one size fits all traditional telephone systems to an internet application-rich market where each customer has unique implementation issues and productivity requirements.” Value Added resellers, or VARs, are another tool BBTelsys is utilizing to add to the company’s focus on customer service. Localized VARs make it possible for customers around the country to receive help from BBTelsys on a local level. With new suppliers, marketing partners and customers, BBTelsys has taken steps to establish itself as a pioneer in voice services. BBTelsys will make its formal debut on Tuesday December 16, 2008 with a ribbon cutting ceremony. Taking place in their Grand Rapids office, the ceremony will welcome businesses and media to test out their products and receive first-hand instruction on how this new technology works. BBTelsys Cuts Ribbon and Makes Formal Debut of BBTelsys 2.0 GRAND RAPIDS, Mich., December 16, 2008— BBTelsys LLC, a Grand Rapids-based international VoIP (voice over internet protocol) telecommunications carrier, held a ribbon cutting event on Tuesday, Dec. 16 to introduce the company’s new direction and focus, which will have a direct impact for Michigan. “While Michigan’s and the nation’s economy continues to suffer, BBTelsys can offer technology that immediately affects the bottom line,” said CEO Roland Scott. Some of this technology includes what Scott calls “one number” This application integrally ties office, mobile phones, fax, and home phone services together. “With one number, there’s only one phone number to worry about, and, more importantly, lower overall expenses to pay,” said Scott. “ BBTelsys puts West Michigan on the map in the world of technology, competing with what Chief Technology Officer, Art Hale calls the “big dogs,” like AT&T (News - Alert), Vonage and Quest. Although a niche player, BBTelsys has technology and capabilities which go beyond the offerings of others, such as the first carrier to support TLS secure encryption calling. The company has reoriented its focus to include businesses, non-profit organizations and governmental contracts. “The business world is changing more than ever, and BBTelsys is offering very timely mobility services,” said Keith Brophy General Manager of RCM Technologies, and also a BBTelsys advisory board member. “In five years, the business world will look and feel completely different, and BBTelsys is going in that direction now.” BBTelsys is a new generation global telephony carrier that assists customers with increasing efficiencies and lowering costs through the latest in telecommunications technology utilizing the internet. BBTelsys pro-actively help customers in adapting products/services to fit their needs as well as striving for total customer satisfaction with an emphasis on exceptional quality and superior service. BBTelsys aims to supply solutions that exactly fit a customer’s current needs while allowing them an easy migration path to rapidly converging fixed-mobile communications technology uniting work, telecommuting, home, and play. They currently supply services to customers in 47 states and Canada, while also servicing these customers global needs via the internet. What does BBTelsys do? A primary focus of the company is to increase the effectiveness of small, medium, and enterprise business processes delivered during a tranisition to VoIP (Voice over Internet Protocol) while simultaneously reducing current telephone bills. They provide a host of integrated business services including: business quality telephone connections using the internet (SIP Trunks), hosted PBX (News - Alert) applications, softphone services, conferencing, efaxing, unified communications and “one number” solutions. Our products are enabled for any high-speed internet connection including WiMax, Wifi and other wireless technology while adopting open standards for fixed-mobile communications using smart phones. Multi-site operations and virtual workers can share seamless integration. Together with Value Added Resellers (VARs), they provide their customers a tailored design approach to assist with the proper technology selection and follow-thru on project implementation. BBTelsys has provided unique hybrid implementations of hosted and customer premise equipment. They assist with proper network analysis, configuration, and equipment recommendation to ensure high quality voice is obtained prior to cutover. Since BBTelsys controls their own carrier grade switch, they provide superior back-up capabilities including services for re-routing all incoming calls during an emergency interruption to cell or other phones. They are currently the only carrier providing secure calling through a carrier switch using Transport Layer Security (TLS) to enhance privacy. In addition to business services, BBTelsys residential telephone service is marketed to the discerning customer who wants superior service, home office, or work integration. We offer wholesale residential services to Internet Service Providers, carriers, building managers, residential communities, or private cable operators. BBTelsys delivers a personal experience, flexibility, and US-based support personnel to create high customer satisfaction. Why should I go to BBTelsys? BBTelsys is an appropriate telephony carrier for the customer looking for that extra attention to service, customer flexibility or the latest in technology. Small to medium sized businesses or branch offices with 5-50 phone lines reap extensive benefits from our semi-custom and high service oriented approach. This affordable service appeals to many companies, individuals, and VARs throughout the nation looking for a higher standard and better telephony advice. As a community-building service, TMCnet allows user submitted content which is not always proofed by TMCnet editors. If you feel this entry is of inferior quality or wish to report it for some reason, please forward the URL to "webedit [AT] tmcnet [DOT] com" with your comments. [ Back To TMCnet.com's Homepage ] |