[January 18, 2011] Bamboo Solutions Brings Out Cloud-Based BambooCRM Built on Microsoft SharePoint Platform Tweet Jan 18, 2011 (Close-Up Media via COMTEX) -- Bamboo Solutions, a provider of technologies that enhance Microsoft SharePoint, announced that it has launched BambooCRM, a cloud-based CRM tool that enables users to organize and automate all marketing, sales, customer service and product support processes under one roof. Built on Microsoft SharePoint, SaaS-based BambooCRM provides an easy way to manage all facets of customer relationships and account management without the expense of various software or hardware, the Company noted in a release. Bamboo said that it only takes minutes to sign up online and begin using BambooCRM. Sales teams can then get up and running with a cloud solution that can manage the entire sales and service life cycle. Combining the flexibility of a SaaS offering with hosted Microsoft SharePoint, BambooCRM offers the perfect platform for a secure, multi-tenant architecture that can scale at a moment's notice, providing a distinctive CRM solution that can be deployed across any size of company. BambooCRM is integrated for collaboration and the sharing of information across the board for all accounts, most importantly sales and support. The initial focus for BambooCRM is the SMB/SME market, specifically for product driven markets such as software development, consumer goods, pharmaceuticals, communications, financial services, manufacturing, and technology. "The key to this product is you have all the benefits of hosted SharePoint, a full featured CRM solution and we have integrated both sales teams and product support teams," said Marc O'Brien, General Manager of Bamboo Solutions, Cloud Applications Division. "The hundreds of beta users who have been putting this product through its paces over the past few months have told us that our integration is unique and provides tremendous benefits not currently available in the marketplace. Every team can see the account history along with the service history because we think that an account is an account whether the data is CRM or Service/Support. In today's business world, collaboration is key and BambooCRM ties CRM and customer support together unlike any other vendor. Because teams can see all the touch points for every account, transparency is a reality." ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]