[November 21, 2008] ATG Introduces its Commerce Suite 9 Tweet (Wireless News Via Acquire Media NewsEdge) ATG (Art Technology Group), a provider of e-commerce software and of platform-neutral optimization services, announced the availability of ATG Commerce Suite 9, the newest version of the company's e-commerce suite that drives personalized online shopping experiences. "Today's consumers are no longer satisfied with mere "multi-channel" points of contact with a seller, where each touch point remains in its own silo, disconnected from other interactions. Instead, merchants need to provide a holistic, cross-channel experience that unifies all the interactions a customer has with a seller across the Web, contact center and store, providing seamless transitions between them," said Bill Zujewski, ATG's VP of product marketing. "By tightly integrating the suite's ATG Commerce Service Center application with ATG's eStara Connections services, we improve the overall experience for cross-channel shoppers." The company said the release also includes enhancements to ATG Merchandising, another core component of the ATG Commerce Suite. Merchants now have more efficient ways to manage the site and preview changes immediately, according to ATG. "At Chico's, we are very excited about the release of ATG 9 and the expanded functionality of ATG Commerce Service Center and Merchandising," said Stephen Carvelli, director, e-commerce, Chico's. "These product improvements will significantly enhance the customer and business value of our ATG software implementation." ATG Commerce Suite 9 will be available on the following application servers: Red Hat's JBoss 4.2.1, IBM's WAS 6.1.0.13, and BEA's Weblogic 10.0. ((Comments on this story may be sent to [email protected])) ((Distributed on behalf of 10Meters via M2 Communications Ltd - http://www.m2.com)) ((10Meters - http://www.10meters.com)) Copyright ? 2008 Wireless News [ Back To TMCnet.com's Homepage ]