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APQC Releases Performance Measurement Frameworks(Wireless News Via Acquire Media NewsEdge) APQC, a provider of process improvement, has released five business process frameworks for the automotive, broadcasting, pharmaceutical, petroleum (upstream and downstream), and telecommunication industries. The frameworks are available to download at no cost at apqc.org/pcf. By optimizing business processes, companies in these sectors will be better positioned to remain profitable and hold onto market share in uncertain economic times. "The broad, cross-industry process framework helps companies identify performance gaps in common business processes. The industry specific versions released today by APQC are like a high power microscope that allows business managers to zoom in on their core processes," said Carla O'Dell, president, APQC. "Executing these processes better than everyone else is what separates superior performers--and superior earners--from the competition." Based on APQC's Process Classification Framework (PCF), a taxonomy of cross-functional business processes, the industry PCFs define processes and activities that are specific to each industry. These frameworks incorporate a variety of highly relevant sector-specific process definitions: - Automotive includes process details for new vehicle portfolio planning, developing market strategies, setting business objectives, creating sourcing strategies, engineering, design validation, prototyping, and testing. Other processes specific to automotive are brand management, vehicle demand planning, production scheduling and monitoring, inventory management, quality validation and managing dealer relationships. - Broadcasting spotlights processes for preproduction, marketing, creating audience profiles, content creation, show budgeting, sales planning, union labor management, editing and other post production activities. - Pharmaceuticals includes industry-specific processes for managing regulatory approvals, drug testing, quality control, maintaining records and traceability, authorizing product returns, and managing union relations. - Petroleum highlights processes unique to both upstream and downstream entities, including acquiring hydrocarbon assets, exploration and asset evaluation, drilling, scheduling plant maintenance, and developing retail sites. - Telecommunication features processes for infrastructure planning, enterprise architecture management, defining channel strategy and service levels, new service development and rollout, supply chain management, service activation and customer relationship management. ((Comments on this story may be sent to [email protected])) ((Distributed on behalf of 10Meters via M2 Communications Ltd - http://www.m2.com)) ((10Meters - http://www.10meters.com)) Copyright ? 2008 Wireless News |