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AltiGen deploys Microsoft-based VoIP solution for Texan publicationMay 29, 2009 (TELECOMWORLDWIRE via COMTEX) -- AltiGen Communications Inc (NasdaqCM:ATGN), a specialist provider of Microsoft-based VoIP solutions, announced on 28 May that it has deployed a unified communications solution for The Greensheet, a Texas-based weekly shopper publication and e-commerce website. The company said that the deployed solution will provide The Greensheet with a single site solution that supports over 100 call centre agents and 200 telephones distributed across five cities. The system permits automatic recording of all calls and provides detailed reporting of all call routing and activity. It can also facilitate home working under some circumstances. No financial details were disclosed. Comments on this story may be sent to [email protected] |
