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Blaise McNamee Info

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Web Editor
Blaise McNamee is a TMCnet Web Editor. He possesses both a bachelor’s and master’s degree in philosophy, as well as an associate’s degree in information technology. Previously, he worked as a help desk analyst for a mid-sized eyewear company. Blaise has also served as an adjunct instructor at Molloy College in New York.

Latest Articles

Network Management Report Week in Review - 03/08/2014
Zycoo Unveils CooVox-U60 IP Phone System - 02/26/2014
Network Management Report Week in Review - 02/22/2014
Call Center Software Week in Review - 02/22/2014
Attracting Top Talent with Virtual Office Technology - 02/21/2014
Meet the Customer Expectation Challenge with Call Monitoring - 02/20/2014
LiveOps Spearheading the Proactive Customer Service Movement - 02/20/2014
SpitFire Dialers Running February Call Recording Promotion - 02/19/2014
Network Management Report Week in Review - 02/15/2014
Call Center Software Week in Review - 02/15/2014
Don't Gloss Over Licensing Details - 02/14/2014
Zycoo Wins Best in Show Award at ITEXPO - 02/13/2014
To Optimize Enterprise Search, Get a Handle on Metadata - 02/13/2014
Companies Starting to Recognize the Value of Web-based Customer Service - 02/13/2014
Does Your Call Center Meet Six Sigma Standards? - 02/12/2014
How Hard Are You Making Your Customers Work? - 02/12/2014
When It Comes to Device Security, the Prescription is Progress: Password Pills - 02/11/2014
Network Management Report Week in Review - 02/08/2014
Call Center Software Week in Review - 02/08/2014
Don't Be Left in the Cold: Preparing for Winter Weather is Critical for Customer Service Success - 02/07/2014
The Software Revolution Calls for New Business Models - 02/06/2014
Join the Quality Monitoring Renaissance - 02/06/2014
Choosing the Right MDM Vendor Matters - 02/06/2014
Last iOS Bitcoin Wallet App Booted from App Store - 02/06/2014
The Virtual Evolution of Fax - 02/04/2014
MaxxCAT Releases New Desktop Form Factor Search Appliances - 02/04/2014
Call Center Software Week in Review - 02/01/2014
Network Management Report Week in Review - 02/01/2014
How MPLS Can Improve Cloud and BYOD Performance - 01/30/2014
ANPI Adds Fax Functionality to Its Hosted UC Solution - 01/30/2014
Wheelings & Dealings: Lenovo to Buy Motorola from Google for $3 Billion - 01/29/2014
Neither Rain nor Snow: Video Managed Services Can Keep Financial Firms Afloat - 01/29/2014
MegaPath Dishing Out Knowledge at ITEXPO - 01/29/2014
Uniden EXP1240 Confirmed Interoperable with FreePBX, System on Display at ITEXPO - 01/28/2014
The Environmental Impact of Virtual Office Technology - 01/28/2014
Day 1 of ITEXPO Sees Launch of BlueOSS 4th-generation Cloud Innovation Suite - 01/28/2014
Network Management Report Week in Review - 01/25/2014
Call Center Software Week in Review - 01/25/2014
How Mobile Device Management Software Can Help Prevent POS Data Breaches - 01/24/2014
SIP Forum, ATIS to Specify IP Network-to-Network Interconnection Standards - 01/24/2014
Flexibility is Key to a Successful VoIP System Deployment - 01/23/2014
The Network Security Landscape is Evolving: Are You Paying Attention? - 01/23/2014
Don't Forget Your Opt-Out Clause! - 01/22/2014
Co-Browsing Technology a Perfect Match for Match.com - 01/21/2014
There's More to Call Center Furniture than Just Comfort - 01/21/2014
Network Management Report Week in Review - 01/18/2014
Keeping Your Contact Center Up and Running When It's Needed Most - 01/17/2014
IP Communications Well on the Way to Dominance - 01/16/2014
Uncertain Regulatory Future for VoIP - 01/16/2014
BYOD Security Culprits Not Who You Might Expect - 01/14/2014
PhonePower Sees Bright Future Ahead for Hosted VoIP - 01/14/2014
AT&T, Samsung Rumored to Begin Testing VoLTE Service - 01/13/2014
Phone.com's Alon Cohen to Discuss HD Voice Progress at ITEXPO - 01/13/2014
Network Management Report Week in Review - 01/11/2014
Call Center Software Week in Review - 01/11/2014
Phone.com's Mobile Office App Helps Make the Virtual Office a Reality - 01/10/2014
Make 2014 the Year of the Healthy Workplace - 01/09/2014
Co-Browsing Goes Mobile - 01/09/2014
6 Things Your Call Center Must Include - 01/08/2014
Comings & Goings: Jim DeBlasio Joins Yorktel as EVP of Operations - 01/08/2014
Sagemcom Achieves CAT-iq 2.0 DECT Certification for the US Market - 01/07/2014
Go Big with the CooVox-U20 Mini IP PBX - 01/06/2014
Wheelings & Dealings: Fusion Secures $44.0 Million in Funding, Acquires Broadvox's Cloud Services Business - 01/06/2014
Call Center Software Week in Review - 01/04/2014
Outbound Call Center Week in Review - 01/04/2014
Getting Employees to Invest in Their Workplace Health - 12/31/2013
The New Search Appliance Landscape: Reflections and Predictions with MaxxCAT - 12/31/2013
Outbound Call Center Week in Review - 12/21/2013
Network Management Report Week in Review - 12/21/2013
NICE Predicts Contact Center Resolutions for the New Year - 12/18/2013
Deploy, Analyze, Troubleshoot and Fix with LiveAction Application and Network Performance Management - 12/16/2013
All Eyes on ActionPacked - 12/16/2013
What is Network Management? - 12/16/2013
Deploy, Analyze, Troubleshoot and Fix with LiveAction Application and Network Performance Management - 12/16/2013
All Eyes on ActionPacked - 12/16/2013
What is Network Management? - 12/16/2013
Deploy, Analyze, Troubleshoot and Fix with LiveAction Application and Network Performance Management - 12/16/2013
All Eyes on ActionPacked - 12/16/2013
What is Network Management? - 12/16/2013
Get that Large Enterprise Feel with CooVox VoIP Systems - 12/16/2013
ZYCOO Looks to Fuel SMB Growth - 12/16/2013
What is a VoIP System? - 12/16/2013
Call Center Software Week in Review - 12/14/2013
Outbound Call Center Week in Review - 12/14/2013
Outbound Call Center Week in Review - 12/13/2013
Winners of Wearable Tech Expo Demo Forum Announced - 12/11/2013
Vuzix Releases New Optics Engine Capable of Fitting into Standard Eyeglass Frames - 12/10/2013
Mozilla Looks to Spur HTML5 Game Development with New Holiday Contest - 12/09/2013
Call Center Software Week in Review - 12/07/2013
Outbound Call Center Week in Review - 12/07/2013
TELUS International Talks Outsourcing and Social Responsibility, Part Two - 12/04/2013
TELUS International Talks Outsourcing and Social Responsibility, Part One - 12/04/2013
TELUS International Talks Outsourcing and Social Responsibility, Part Two - 12/03/2013
TELUS International Talks Outsourcing and Social Responsibility, Part One - 12/03/2013
Outbound Call Center Week in Review - 11/23/2013
Call Center Software Week in Review - 11/23/2013
Network Data and Big Data Analytics Together at Last - 11/21/2013
Look Beyond WebRTC Hype with Yorktel - 11/20/2013
Yorktel Takes a Deeper Look into WebRTC - 11/20/2013
NFV Growth Widely Expected, Software Telco Congress Takes a Closer Look - 11/20/2013
Call Center Software Week in Review - 11/16/2013
Outbound Call Center Week in Review - 11/16/2013
Navigate TCPA Compliance with Five9 - 11/13/2013
Call Center Software Week in Review - 11/08/2013
Outbound Call Center Week in Review - 11/08/2013
The State of Mobile Customer Engagement - 11/07/2013
Outbound Call Center Week in Review - 11/02/2013
Call Center Software Week in Review - 11/02/2013
Outbound Call Center Week in Review - 11/01/2013
Yorktel CEO Ron Gaboury Talks Past and Future of Video Managed Services - 10/29/2013
Call Center Software Week in Review - 10/26/2013
Outbound Call Center Week in Review - 10/26/2013
Why Brands Need to Pay More Attention to Social Customer Service - 10/24/2013
Outbound Call Center Week in Review - 10/19/2013
Network Management Week in Review - 10/19/2013
ViXS's Sally Daub Stands Tall Amongst Women Entrepreneurs - 10/17/2013
Cablevision Rekindling its Optimum Hotspots Campaign - 10/17/2013
Network Management Week in Review - 10/12/2013
Outbound Call Center Week in Review - 10/12/2013
Mobile Messaging Solutions: Helping Businesses Get Smart with Mobile Engagement - 10/10/2013
Voxgen Returns Customer Service Design to the Contact Center - 10/09/2013
Outbound Call Center Week in Review - 10/05/2013
Network Management Week in Review - 10/05/2013
Getting the Most Out of Genesys with Pointel - 10/04/2013
The Future of Speech Recognition is Bright, Says Vestec - 10/02/2013
Customers Stumping Your Agents? Try Social Knowledgebase from Moxie - 10/01/2013
Network Management Week in Review - 09/28/2013
Large Enterprises Can Feel Safe in the Cloud with Echopass - 09/27/2013
Outbound Call Center Week in Review - 09/21/2013
Network Management Week in Review - 09/21/2013
Stop Tumbling Down the Sales Pipeline with Base - 09/18/2013
Barracuda Networks Unveils New Barracuda Firewall X100 and X101 Firewalls - 09/16/2013
Outbound Call Center Week in Review - 09/14/2013
Network Management Week in Review - 09/14/2013
Ingate Systems and ThinkTel Now Fully Interoperable - 09/12/2013
MOD Mission Critical: Navigating the Complex World of Data Networking - 09/12/2013
How Much Do Businesses Really Care About Customer Service? - 09/11/2013
How Small Businesses Can Save Big with Cloud-Managed Hosted VoIP Devices - 09/11/2013
Understanding Your Customers with LinguaSys - 09/10/2013
Understanding Your Customers with Linguasys - 09/10/2013
Customer Success Lies in Empowering the Call Center Agent, Says LiveOps - 09/09/2013
Network Management Week in Review - 09/07/2013
Outbound Call Center Week in Review - 09/07/2013
Report: IT Job Market Remains Promising as Companies Race to Acquire and Retain Top Talent - 09/05/2013
THECALLR Brings Its Voice Technology to New Shores - 09/04/2013
TransNexus Chosen by PingTone for Least Cost Routing and Fraud Detection - 08/27/2013
snom Announces Lync-to-Skype Federation Support from ITEXPO - 08/27/2013
Explore the Limits of VoIP Audio Quality with D2 Technologies' Doug Makishima - 08/26/2013
Swiftpage CMO Kevin Myers to Talk Marketing and Technology at ITEXPO - 08/26/2013
Avaya: UC and CEM Virtualization Soaring - 08/22/2013
Looking Ahead to ITEXPO with EventGo - 08/19/2013
Network Management Week in Review - 08/17/2013
Outbound Call Center Week in Review - 08/17/2013
Give Your App Situational Awareness with Akamai - 08/15/2013
Stay in Control with PEER 1 Hosting's Mission-Critical Cloud - 08/15/2013
TwinStrata's Disaster Recovery as a Service is One of a Kind - 08/15/2013
Gearing up for ITEXPO with Axcient's Eric Weiss - 08/15/2013
Kevin Butler of Vertical Communications Talks IT Trends - 08/13/2013
Prepping for ITEXPO with Crossfire Media's Carl Ford - 08/09/2013
Managing Application Failure in the Mobile Marketplace - 08/07/2013
Going Beyond the Call with PubNub - 08/06/2013
TMCnet Outbound Call Center Week in Review - 08/03/2013
TMCnet Network Management Week in Review - 08/03/2013
Should Your Call Center Collect Big Data? - 08/01/2013
WebRTC Made Easy with Bistri - 08/01/2013
Unimax Takes the Frustration Out of Voice System Management with HelpOne - 07/31/2013
TMCnet Network Management Week in Review - 07/27/2013
TMCnet Outbound Call Center Week in Review - 07/27/2013
LiveLOOK Steps Ahead with Secure Co-Browsing Technology - 07/26/2013
LiveLOOK to Discuss Importance of Co-Browsing Technology in the Contact Center - 07/26/2013
Giving the Cloud a Brain with CiRBA - 07/24/2013
Automating the Business of Cloud Computing with Appcore - 07/24/2013
ManageEngine Delivers Comprehensive Application Monitoring with Site24x7 APM Insight - 07/24/2013
MetraTech Gives Service Providers the Power to Reinvent Cloud Offerings - 07/24/2013
What is Co-Browsing Technology? - 07/22/2013
Looking Ahead to DevCon5 with PointRoll - 07/12/2013
Notorious Fax Debacle Finds Closure - 07/12/2013
Crocodile RCS Ltd. Talks HTML5 - 07/10/2013
Three Misconceptions about Multi-Tenancy - 07/10/2013
Affordable Biped Robot Wahoo Opens Door for Hobbyists - 07/09/2013
Forget Two Legs, Try Eight: Robugtix's New Robotic Spider - 07/09/2013
Meeting Customer Expectations in a Multichannel World - 07/03/2013
Get Away from the Office with FoIP - 07/03/2013
High Effort, Low Return in the Call Center - 07/02/2013
The Power of Customer Interaction Analytics - 07/02/2013
Is Your iPad Keeping You Awake at Night? - 07/01/2013
Developing a QUICker Internet with Google - 07/01/2013
The Importance of Skills-based Routing - 07/01/2013
The Declaration of Paper Independence - 07/01/2013
The Importance of Multichannel Integration in the Enterprise Contact Center - 07/01/2013
Call Center Software Week in Review - 06/29/2013
Network Management Week in Review - 06/29/2013
Five9 Fights Data Theft with New PCI Compliance Options - 06/28/2013
WordPress Made Easy with DreamHost - 06/28/2013
The Risks and Rules of Fax Broadcasting, Part II - 06/27/2013
The Risks and Rules of Fax Broadcasting, Part I - 06/27/2013
Contact Center Agents are the Most Underutilized Sales Representatives - 06/27/2013
ActiveState's Platform-as-a-Service Can Ease Your Transition to the Cloud - 06/26/2013
Avast! Sharp Responses to Piracy Starting to Find Their Target - 06/25/2013
DARPA's Virtual Robotics Challenge Promotes Development of Robot Rescuers - 06/25/2013

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