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Allison Boccamazzo Info

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Managing Content Producer
Allison Boccamazzo is a Content Producer whose marketing and journalism background spans from online media to blogs to copy writing to newspapers to magazines to literary journals. She takes pride in her ability to always have her finger on the pulse when it comes to upcoming trends and industry insights. This has enabled her to continuously bring fresh perspective to her clients with regards to marketing strategies and SEO best practices. Most notably, she has increased several clients’ Google rankings from N/A to within the top 10, as well as maintained many clients’ No. one Google rankings. Allison excels at stellar client communications and establishes successful, positive working relationships with her clients – from startups to veterans. Some of her previous clients include Panasonic, Compuware Corporation and GFI Software. In the past, she has also contributed to HGTV Magazine and Hartford Faith and Values. Allison earned a Bachelor’s Degree in Writing and Mass Communications from Assumption College.

Latest Articles

AT&T VP of Advanced Mobility Talks Going Beyond Technicalities at ITEXPO 2014 Keynote - 08/14/2014
American Cancer Society CIO Keynote: 'The Walls of IT Had to Come Down' - 08/14/2014
Six Key Benefits of WebRTC That You Need to Know - 08/13/2014
BlueOSS Reveals New Cost Reconciliation Capability at ITEXPO 2014 - 08/13/2014
The Ultimate Software Race: How Can Providers Reach the Finish Line? - 08/13/2014
Three Best Practices for Building a Network DevOps for SDN, NFV - 08/13/2014
Content Marketing Lessons Learned at ITEXPO West 2014 - 08/13/2014
University CIOs Educate on Disruptive Data, Network Security at ITEXPO CIO Roundtable - 08/13/2014
StartupCamp9: Meet This Year's Three Competing Startups - 08/12/2014
Can Your Organization Balance Content Security with Customer Excellence? - 08/12/2014
Thou Shall Not Create Fake Mailboxes: Top IVR Commandments to Abide By - 08/12/2014
FreePBX: From Humble Beginnings to Hundreds of Thousands of Users and Beyond - 08/12/2014
Teliax Celebrates 10th Anniversary at ITEXPO 2014 with New IVY Platform - 08/11/2014
Top Content Marketing Lessons Learned at ITEXPO West 2014 - 08/11/2014
Top Content Marketing Lessons Learned at ITEXPO West 2014 - 08/11/2014
ITEXPO West 2014: Masergy Continues to Make Waves in 2014 - 08/11/2014
Three Ways to Find Content Marketing Inspiration this August - 08/05/2014
Study Asks: 'Are You Smarter than the Average Facebook User?' - 07/25/2014
Why a Content Marketing 'Campaign' Just Doesn't Cut It - 06/24/2014
Are You Behind the Content Marketing Curve? - 05/27/2014
Why DIY Should Never Apply to Content Marketing - 04/15/2014
People Are Still Searching for Content, Just Not How You Think - 03/17/2014
Are You 'In' with LinkedIn's New Blogging Platform - 03/04/2014
Turning Your Social Media Followers into Loyal Customers - 03/03/2014
TollFreeForwarding.com Talks Social Media Innovation and More at ITEXPO East 2014 - 01/30/2014
ITEXPO Panelists Discuss How to Create a Delicious Contact Center Recipe - 01/30/2014
Big Data Locks in Customer Loyalty but Only When Done Right, Panelists Agree at ITEXPO East 2014 - 01/30/2014
Dr. Satwant Kaur Talks IoT, Transforming Humanity and Saving Lives during ITEXPO East 2014 Keynote - 01/30/2014
Battle in the Cloud Panelists Tells Security Like it is at ITEXPO East 2014 - 01/29/2014
Best Practices for Guiding Your SMB Customers Towards the Cloud - 01/29/2014
Outsourcing is a Very Real Relationship, Stresses ITEXPO Panelists - 01/29/2014
We Know BYOD Is Big...Now What? Strategizing for the Future of the 'BYO' Age - 01/29/2014
We Know BYOD Is Big…Now What? Strategizing for the Future of the 'BYO' Age - 01/29/2014
Nextiva is Ready to Revolutionize the Partner Environment - 01/29/2014
Infinitely Virtual Purges Cloud Misconceptions at ITEXPO East 2014 - 01/28/2014
BlueOSS Talks Cloud Billing, Reveals All-New Cloud Suite at ITEXPO East 2014 - 01/28/2014
Masergy Explains Why Outsourcing is the Future at ITEXPO East 2014 - 01/28/2014
Callis is Red Hot at ITEXPO East 2014 - 01/28/2014
Five Ways to Make the Most Out of ITEXPO East 2014 - 01/27/2014
More Money, More Challenges: 70 Percent of Marketers to Increase Content Marketing Spend - 01/21/2014
Top Telemarketing Tips for the End of 2013 - 12/17/2013
Joe Pulizzi On Content Marketing in 2014: 'My Predictions Are On the Money' - 12/17/2013
Only One-fifth of Companies Have Fully Adopted UC - 12/16/2013
Get Customers to See Who You Really Are in 2014 - 12/12/2013
Does Your Contact Center Live in the Digital World? - 12/12/2013
Where Does Your Company Fall on the Social Media Spectrum? - 12/11/2013
Why Business Owners Need to Consider Content Marketing for 2014 - 12/10/2013
Making Your Call Center Holiday-Proof This Year - 12/09/2013
Why an In-Store Kiosk Could Be Your Company's Best Kept Secret - 12/06/2013
Content Marketing Has Reached 'Perfect Storm' According to Annual Report - 12/05/2013
A Call Center Lesson Learned from Walmart - 12/05/2013
Getting Ready for the Holidays with a Virtual Call Center - 12/04/2013
A Look at the State of Managed Security Services - 12/03/2013
Dissecting Disaster Recovery and Downtime - 12/03/2013
Ready to Boost ROI? - 11/27/2013
Why You Should Consider a Hybrid Cloud This Holiday Season - 11/26/2013
Two Huge Cloud Trends That Could Impact the Call Center in 2014 - 11/25/2013
Keeping Call Center Wait Times Low to Keep Customer Satisfaction High - 11/25/2013
Bracing Your Call Center for the Social Media Surge - 11/25/2013
Differentiating Mobile and Web Engagement - 11/20/2013
Engagement Ideas for the Virtual Call Center This Holiday Season - 11/20/2013
Managed Cloud Security Market Poised to Reach $9 Billion by 2017 - 11/18/2013
The Contact Center and the Web-based Customer Relationship - 11/14/2013
Taking a Closer Look at the New Telephone Consumer Protection Act - 11/13/2013
What Does Your Call Center Roadmap Look Like? - 11/12/2013
A Quick Predictive Dialer Purchasing Guide - 11/12/2013
Which Service Channels Performed the Best This Year? - 11/08/2013
Is E-mail for Customer Service In or Out? - 11/07/2013
Supporting Your Call Center with a Superior Web Strategy - 11/06/2013
Accommodating Every Age With Online Customer Service - 11/05/2013
Traversing All Generations with Social Call Center Software - 11/04/2013
Assessing Your CRM Dialer and Open CTI - 11/01/2013
Agent Productivity with an Advanced CRM Dialer - 10/31/2013
Preparing Your Contact Center for a Mobile Takeover with the Cloud - 10/30/2013
Tailoring Cross-Platform Consistency in Your Call Center - 10/29/2013
Three Things You Need to Do to Become a Top Content Marketer in 2014 - 10/29/2013
Going Native with Salesforce.com Cloud Call Center Solutions - 10/28/2013
An Empowered Employee Base Equals a More Positive Bottom Line - 10/25/2013
Finding Call Center Software that Expands With Your Client Base - 10/24/2013
Fostering Contact Center Growth with Flexibility - 10/23/2013
Multiple Channels are the De Facto Standard in Service Today - 10/22/2013
Turning Unproductiveness into Reduced Call Times with All-in-One Call Center Software - 10/21/2013
Mobile Apps: A Customer Service Goldmine - 10/18/2013
Top Insights Shared by a Top CRM Partner - 10/17/2013
Striking the Perfect Balance with Customer Service - 10/16/2013
Technology for the Constantly Changing Customer - 10/15/2013
Smartphones Usage Topping 1.4 Billion by December - How is Your Contact Center Holding Up? - 10/15/2013
Celebrating 21 Years of Improving Customer Service - 10/11/2013
Prioritizing With Predictive Dialing - 10/10/2013
Multi-Channel Service and the Cloud Go Hand in Hand - 10/09/2013
Establishing the Perfect Virtual Call Center is as Easy as 1, 2, 3 - 10/08/2013
Taking a Closer Look at the Cloud and the Contact Center - 10/07/2013
Trimming the Fat Off of Physical Call Center Infrastructure - 10/07/2013
Almost Half of Your Customers Prefer Live Agents Over Self Service - 10/04/2013
How Are You Approaching Your Mobile Customers? - 10/02/2013
The Cloud Could Be Your Key to Unlocking Contact Center Expansion - 10/01/2013
Keeping Up with Your Contact Center - How Fast Can You Move? - 09/30/2013
Determining the Right Predictive Dialer For Your Call Center - 09/27/2013
Are You Ready to Improve Call Center Volume by Up to 400 Percent? - 09/26/2013
Top Tips for Handling More Communication Channels - 09/25/2013
E-mail Subscribers are Shown to Spend How Much More? The Number May Astound You - 09/24/2013
There's No Time to Waste: Why Now is Prime for Cloud Contact Center Deployment - 09/23/2013
Eighty-Eight Percent of Cloud Users Saved Money as a Direct Result: What Are You Missing out on Without the Cloud? - 09/23/2013
The Cloud Battle is On - 09/23/2013
Your Virtual Call Center Staff May Need a Breather - 09/18/2013
Ready to Save Millions with Online Self-Service? - 09/17/2013
Five Fall-Inspired Activities to Spark Content Marketing Genius - 09/17/2013
Two Keys to Success for Your Call Center - 09/16/2013
Giving Your Call Center Customers Some Social TLC - 09/13/2013
Live Chat and Click-to-Call Two Ways to Support Strong Web Service - 09/12/2013
Live Chat and Click-to-Call Two Way to Support Strong Web Service - 09/12/2013
Top Benefits of an In-Store Kiosk for Your Customer Service Strategy - 09/11/2013
What Do You Know About Obihai Cloud-Managed Hosted VoIP Devices? - 09/11/2013
What is Hosted VoIP? - 09/11/2013
Do You View the Cloud as Truly Transformational? - 09/10/2013
How Ethical is Your Social Media Service Strategy? - 09/09/2013
How Ethical is Your Social Media Service Strategy? - 09/09/2013
Only 36 Percent of Consumers Feel Supported With Social Customer Service - 09/06/2013
How Social Media Empowers Your Virtual Workforce - 09/06/2013
Content Marketing: Getting Your CEO on Board - 09/06/2013
Three Collaborative Features Your Outbound Call Center Needs to Have - 09/05/2013
The Cloud Can Increase Customer Loyalty by Almost 80 Percent - 09/05/2013
Taking a Closer Look at In-Store Kiosks - 09/04/2013
Doing Web Customer Service the Right Way - 09/04/2013
Customer Service Has Never Been so Convenient - 09/03/2013
How Are You Supporting Your Web-Based Customers? - 09/03/2013
Polkast Explains at ITEXPO Why It's Better Than the Cloud - 08/28/2013
Global Capacity Talks Top Differentiators at ITEXPO Las Vegas 2013 - 08/28/2013
Internet Performance and Connectivity: Which Side Do You Stand On? - 08/28/2013
ALICE Receptionist Stakes Its Claim at StartupCamp8 - 08/27/2013
Four Big Trends Driving Unified Communications Growth - 08/27/2013
The Hottest Topics at ITEXPO 2013: Special Technology Innovation Panel - 08/27/2013
The Hottest Topics at ITEXPO West 2013: Special Technology Innovation Panel - 08/27/2013
ThingWorx: Opening the Floodgates of Innovation with M2M Applications - 08/26/2013
Phone.com Mixes Passion with Professionalism at ITEXPO Las Vegas 2013 - 08/26/2013
Gigamon Talks the Three V's of Big Data at ITEXPO Las Vegas 2013 - 08/26/2013
Why You Need These Outbound Call Center Features - 08/23/2013
When Enough is Enough for Your Customers - 08/16/2013
Why Your Startup Needs to Get Social with Content Marketing - 08/06/2013
LinkedIn Looking to Strengthen Advertising Efforts to Keep Up with Competition - 08/02/2013
VMAs Become First Awards Show to Integrate Vine, Instagram in Big Reveal - 07/16/2013
72 Percent of Companies Plan to Amplify Mobile Marketing in the Near Future - 07/03/2013
New Infographic Reveals Top 2013 SEO Ranking Factors - 06/28/2013
Top Three Ways to Amplify Your Company's Site: Part Three - 06/25/2013
Can Robert Downey Jr. Save HTC's Dwindling Marketing Campaign? - 06/21/2013
Vine Enjoys First-Ever World Record in Support of AIDS Awareness - 06/14/2013
Top Three Ways to Amplify Your Company's Site: Part Two - 05/28/2013
Top Three Ways to Amplify Your Company's Site: Part One - 05/14/2013
Three Things You Need to Stop Doing When Sending E-mails - 05/02/2013
Big Bucks Roll in as Nintendo Goes with the Digital Flow - 04/22/2013
Knowing When Your Subway Arrives in Real-Real-Time - 04/08/2013
Gender Inequality, Discrimination and the Way we Dress Reflect Today's Workplace Resemblance to 'Mad Men' - 04/08/2013
AT&T Looking to Small Cells as Alternative Solution for Improved Reception - 04/05/2013
Just How Appealing is a SIM Card to You? - 04/04/2013
Take Your Call Center Training Strategy to the Stage - 04/04/2013
Yale Surpassed Hurricane Sandy and Storm Nemo, but Lost Power Last Night to... - 04/04/2013
Opengear Embraces 4G with New Out-of-Band Management Solutions - 04/04/2013
Don't Wear a Dunce Cap When it Comes to Power Protection - 04/02/2013
Just Breathe, We'll Get through This: Breaking into Wholesale VoIP - 04/02/2013
CallMiner Ranked No. 1 in Customer Satisfaction Among the Industry's Top Speech Analytics Vendors - 04/02/2013
Datapipe Celebrates Seven Years of 100 Percent Uptime - 04/01/2013
New Report Shows SMBs Continue to Move to Hosted Phone Systems - 04/01/2013
We're Not Falling for It: The Most Popular April Fools Day Pranks to Watch Out for Today - 04/01/2013
Top Three Benefits of Direct Inward Dialing (DID) - 03/27/2013
Three Things You May Have Never Known about Panasonic SIP Phones - 03/27/2013
VoIP Monitoring Issues Arising in Saudi Arabia - 03/27/2013
Training Your Call Center Agents Is Sometimes Not Enough - 03/27/2013
The Majority of Instagram Users are Young, Amateur 'Tech-Challenged' Professionals - 03/25/2013
Three Things You're Doing Wrong When Measuring Call Center Agent Performance - 03/25/2013
Do You Fall in Where Most Providers Fail to Realize BackOffice Support? - 03/25/2013
Researchers Create Groundbreaking Fiber Network, Leaves Current Records in the Dust - 03/25/2013
TMCnet Dark Fiber Week in Review - 03/23/2013
The Three Best Features of Inbound DID - 03/21/2013
YouTube Has Consumed Almost 15 Percent of Planet Earth's Attention - 03/21/2013
What Happens On the Internet Every 60 Seconds? - 03/21/2013
All About Surge Protectors - 03/20/2013
Everything You Need to Know about Your Customers Could be Right in the Palm of Your Hands - 03/20/2013
Fax: One Huge Reason Why Growing Companies Are Switching to VoIP This Year - 03/20/2013
Talking with [24]7: How the [24]7 Visual Speech Solution is Truly a Game Changer - 03/20/2013
Four Vital Points on Customer Satisfaction from Opengear - 03/19/2013
Bridging the Gap between SIP Calling for Enterprise Users - 03/19/2013
Vodafone and Handygo Join Forces to Bring IVR Service to Rural India - 03/18/2013
VoIP Innovations Continues to Take Wholesale VoIP to New Heights - 03/18/2013
Call Center Managers in Greenville, S.C. Can Take Advantage of This Unique Opportunity - 03/18/2013
Post Power Outage - Having Your Power Restored Can Cost You Thousands - 03/18/2013
Speech Analytics and Overcoming Contact Center Agent Performance Challenges - 03/18/2013
How Speech Analytics Can Help in the Collections Center - 03/18/2013
What is Speech Analytics? - 03/18/2013
TMCnet IVR Week in Review - 03/16/2013
TMCnet Dark Fiber Week in Review - 03/16/2013
How Much Do You Know About Call Flows? - 03/15/2013
International IVR Success - 03/14/2013
BenchmarkPortal Reveals World's First-Ever Continuous Multi-Channel Benchmarking Initiative - 03/14/2013
ADVA Optical Networking Chosen by COLO@ for Increased Dark Fiber Capacity - 03/14/2013
NEWT Relies on FaxSIPit to Provide Improved Fax Reliability, VoIP Connectivity - 03/14/2013
That's so 1990's - A Look Back at Connectivity, Performance Trends - 03/13/2013
U.S. Has Reached a 'Stage of Maturity' with Online, Mobile Commerce - 03/13/2013
The Evolution of the Phone Number - 03/13/2013
Startups Huge Right Now - Especially for Voice Recognition - 03/13/2013
Talking SIM Server Solutions Part Two: M2M and Mobility - 03/12/2013

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