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Daniel Brecht Info

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Contributing Writer
Daniel Brecht has been writing for the Web since 2007. His interests include computers, mobile devices and cyber security standards. He has enjoyed writing on a variety of topics ranging from cloud computing to application development, web development and e-commerce. Brecht has several years of experience as an Information Technician in the military and as an education counselor. Brecht holds a graduate Certificate in Information Assurance and a Master of Science in Information Technology. He is a member of the Upsilon Pi Epsilon, International Honor Society for the Computing and Information Disciplines.

Latest Articles

Multi-Channel or Omni-Channel for Customer Service Software? - 07/31/2014
Amadeus Consulting Announces Completion of the Gold Release Software of CHaRM - 07/31/2014
Prime Benefits of CRM for Reps, Can Enhance Call Center Support - 07/31/2014
Work Remotely for a Flexible Schedule and Work-life Balance - 07/31/2014
Secrets to a Successful Call Center: Tips to Create a Happy Customer and Agent - 07/31/2014
What Business Owners Need to Know About Online, VoIP Security Risks - 07/31/2014
Windows Phone 8.1 Update 1 Brings VoLTE Capability, and More - 07/30/2014
Trend Micro Announces Newly Enhanced Capabilities for Microsoft Office 365 Customers - 07/22/2014
Cisco Embraces Phybridge PoLRE Switches for Telephony Platform and Endpoint Solution - 07/18/2014
Cleveland Indians Chooses AccelOps Platform to Address Top Security Concerns - 07/17/2014
New Research Shows High Awareness of Cloud Services - 07/17/2014
Cold Calling Success: Six Tips to a Perfect Call - 07/16/2014
Supercuts is a Cut Above Other Hair Salons, Uses Technology to Do So - 07/16/2014
With a Hosted PBX, No More Missed Calls for SMEs - 07/16/2014
Sitel Set to Hire 150 New Employees - 07/16/2014
Mobile Advertising Helps Target Uninsured Americans for Healthcare Coverage - 07/10/2014
Perion Codefuel -- CYREN Partnership, Forms a Secure Mobile App Monetizing Platform - 07/10/2014
Contact Centers in the Cloud: Enhancing the Customer Experience Using Virtual PBX - 07/09/2014
CudaTel Completes Successful Interoperability Testing of VoIP/SIP with Flowroute - 07/09/2014
Oh, Canada: Customer Service Call Center Set to Hire 200 Employees - 07/07/2014
Cisco Acquisition Sets Stage for Co-Browsing with WebRTC - 07/02/2014
Digitonic's AMVS Tool as a SMS Contact Center Solution - 07/02/2014
New SMS Worm Discovered for Android Smartphones - 07/01/2014
Study Finds Videoconferencing in Healthcare Lowers Stress for Pediatric Patients - 07/01/2014
The mHealth Movement: The Rise of Connected Home Medical Monitoring Devices - 06/27/2014
Motorola's Moto 360 Aims to Change the Way Smartwatches Look and Function - 06/27/2014
VoIP Messaging App Adds Call Recording to Existing Features for Android - 06/25/2014
The Need for the Best Contact Center Agents at the Forefront - 06/25/2014
Keeping Roads Safe: Insurer Offers a Suite of Technology Add-ons - 06/25/2014
SMS/MMS Texting on the Decline in China, Carrier Revenues Drop as IM Apps Take Over - 06/24/2014
Cloud Computing: India leveraging CaaS, CSN Spokesperson Tells Why - 06/23/2014
Matalan Leverages Digital Media to Enhance Brand, Opts for Zmags Platform - 06/20/2014
IDC: Smartphones will take over Smart Connected Devices' Market - 06/19/2014
CMOs See it's Time for Digital Transformation - 06/19/2014
Hospitals Using, Piloting Google Glass: Is Now Part of the Drchrono Platform - 06/18/2014
Middle Finger Emoji Coming, Among Many Others - 06/18/2014
Department of Transportation Aims to Regulate GPS/Map Apps in Vehicles - 06/17/2014
How Video Conferencing is Driving Business Growth - 06/16/2014
Nonprofits Embrace Video Conferencing to Support Outreach Efforts - 06/16/2014
Become an App Developer: There's an App for That - 06/16/2014
BRS Labs' AISight Platform Brings Intelligent Video Surveillance to the World Cup and throughout Brazil - 06/13/2014
Mobile Banking Innovation: Consumer Behavior in Ghana - 06/12/2014
What to Look for in an Optimal Call Center Service Provider - 06/12/2014
Survey: Attitudes to Enterprise Social Networking, BrightStarr's Recent Query Findings - 06/11/2014
Access Health CT Data Breach Highlights Need for Monitoring - 06/11/2014
Apple Announces Plan for the Home Internet of Things: 'Home Kit' - 06/11/2014
Chime Solutions Opens Contact Center in Georgia, To Hire 1,000 Agents - 06/10/2014
Are Employers Putting Call Center Agents' Hearing at Risk? - 06/10/2014
Call Center Hiring Military Vets via Show-Me Heroes Program - 06/09/2014
World Cup 2014: A Global Mobile Perspective, Low Video Quality and Data-charge Fears - 06/06/2014
OwnerListens Helps Deliver Great Customer Service via Constructive Feedback App - 06/06/2014
Arizona City Seeks $900k Loan for Call Center Job Opportunity - 06/06/2014
Giroptic Aims to Deliver a Palm-sized 360cam, Funds are Being Raised via Kickstarter - 05/30/2014
Consumer Cellular Looks to Expand its Call Center Services - 05/30/2014
NY City-based iQor Announces Hiring - 05/29/2014
Startups are Re-shaping the Cloud Computing Market - 05/29/2014
Lifesize adds New Cloud Capacities to its Video Conferencing Portfolio - 05/29/2014
Hiring Employees, How to Be a Great Entrepreneur - 05/28/2014
Dells Announces Newly Built Monitors for Video Conferencing - 05/28/2014
Call Center Nurse Health/Advice Line Services, Now Supporting Houston-area Residents - 05/27/2014
Virtual Learning, Interactive Videoconferencing: Now that's Music to My Ears! - 05/27/2014
Attend Anywhere Uses WebRTC to Deliver Cystic Fibrosis eHealth Services - 05/23/2014
Using VoIP Providers to Build B2B/B2C Relationships - 05/22/2014
The Gemalto, Cinterion Advanced M2M Module Allows for Secure mHealth - 05/22/2014
South West Water Industry Targets Transformation with Microsoft Dynamics CRM - 05/21/2014
theEMPLOYEEapp Survey: Ways Internal Communication Affect Employees - 05/21/2014
LevelUp to Offer Mobile Payments Using QR Codes - 05/20/2014
NetSuite Revamps Cloud ERP Suite with HTML5 User Interface - 05/20/2014
Biggest Changes Revealed in Customer-Service and Call-Center Landscape - 05/20/2014
InstaMD Launches its Multi-Use Headset Product via Indiegogo Campaign - 05/19/2014
Video Conferencing: The New email - 05/16/2014
Picking the Right Cloud Computing Provider for Online Storage - 05/16/2014
Hybrid Cloud Technology on the Rise, High Deployments Expected - 05/15/2014
Ways to Keep Your SMB Secure and Private in the Cloud - 05/15/2014
Microsoft's MDM Strategy Embraces Solution for BYOD - 05/14/2014
Voxofon Update Introduces Photos, Videos and Location Info for the First Time - 05/14/2014
OMsignal's Announces Bio-signaling Shirts for Fitness - 05/13/2014
Visualead Set to Bring Animated, Visual QR Codes to Renren's Mobile App - 05/13/2014
Visualead Set to Bring Animatied, Visual QR Codes to Renren's Mobile App - 05/13/2014
The New Boston Globe Customer Service Mobile App, for Speed and Quality Care - 05/12/2014
VoltDelta Launches New '5 for 5' Educational Video Series - 05/09/2014
Google Gets Highest Score Ever In Customer Satisfaction Survey - 05/09/2014
Five Hacking Techniques that Exploit Bad BYOD Habits; MDM is a Solution - 05/09/2014
Japanese Startup Glue Offers Free, Secure Video Conferencing Service - 05/08/2014
Qualcomm Turns its Retail Solutions Subsidiary (QRS) in a Standalone Compan--Gimbal, Inc. - 05/07/2014
Synchology and Social Money Team Up, Offer Branded Financial Products - 05/07/2014
Mercedes-Benz CEO Gets Tougher on Customer Service - 05/01/2014
Storacall launches the new STIP Call Recording Solution - 04/30/2014
Cubic Telecom, China Unicom to Offer OTA Upgrade Functionality on M2M Devices - 04/30/2014
TSWG to Integrate EyeVerify Eyeprint Verification to Secure Mobile Banking - 04/29/2014
SkyWave Debuts a Dual Satellite-Cellular HSPA Device for M2M Portfolio - 04/24/2014
UPC and Ziggo Launch App for OTT Mobile VoIP Communication - 04/24/2014
Bell Techlogix IT Outsourcing Solution for SFG Concludes Successfully - 04/23/2014
Samsung SDI Introduces a Curved Battery for Wearable Devices - 04/23/2014
Akamai Opts for Carrier-Neutral Interconnection to Extend Internet Exchange Services - 04/23/2014
Integrating ADCs to Improve Application Performance Management on the Network - 04/23/2014
Criminal Text Alerts Help Farmers in the UK - 04/22/2014
Biscom's FAXCOM Fax Server Enabled PASWMO to Maintain Business Continuity - 04/21/2014
Burger King Selects AT&T Ready Zone Service to Deploy Wi-Fi Services - 04/17/2014
Google Adds 'Insert Photo' Button for Mobile Gmail, Uses Google+'s Auto Backup Feature - 04/17/2014
VoIP Company Skype Updates Windows App, Adds Invisible Mode - 04/16/2014
M-Commerce on the Rise, Constitutes a Fifth of All Cash Spent Online by British Consumers - 04/16/2014
NEC Technology Brings New Zealand and Japanese Schools Together to Engage in Online Cultural Exchange - 04/16/2014
Contact Center Tips to Boost Customer Service and Lift CRM - 04/16/2014
Italtel Launches 'Collaboration At Work' Communication Services - 04/16/2014
MMRGlobal Announces Availability of MyMedicalRecords PHR Kit through Retailers - 04/15/2014
MMRGlobal Announces Availability of MyMedicalRecords PHR Kit Through Retailers - 04/15/2014
Cold but Connected: Videoconferencing Aids Education, Mental Health in Arctic Circle - 04/14/2014
M2M Evolution: The Seven Golden Rules for a Successful SCADA Implementation and Operation - 04/14/2014
Onefootball and Localytics Connecting Soccer Fans Through Social Sports App - 04/11/2014
Oxford Health Opts for Cloud-based Hosted Phone System - 04/10/2014
TELUS Brings Cloud-based Solutions to Canadian Contact Centers - 04/10/2014
How to Make Your Home Wi-Fi be 100 Percent Signal-Transparent - 04/10/2014
WebRTC's Browser-to-Browser Telepresence Functionality Affects Other Browser Behavior - 04/09/2014
Barcoding Inc. Now Offering Two-Way Radios - 04/08/2014
WhatsApp to Introduce Voice-Calling to its Text-Messaging App in Q2 - 04/08/2014
Continuity Planning Provides Assurances While Minimizing Downtime - 04/07/2014
Reasons to Monitor and Motivate Contact Center Agents for the Long Haul - 04/04/2014
Direct Energy Set to Establish a Call Center in Ohio - 04/03/2014
VoIP Systems Help Britons in Disaster Preparedness - 04/03/2014
Finnish Telecom's DNA Opts for 4G Expansion, Selects Ericsson to Supply LTE 800 MHz Network to Improve Coverage - 04/02/2014
Wheelings & Dealings: HSC Partners with Toshiba of Canada to Deliver Call Recording, Call Accounting - 04/01/2014
iHookup Social Partners with Sprylogics for its SDK Solution, Offering Social Networking for Mobile Daters - 04/01/2014
The Evolution of Cloud Computing Can Boost DR and Business Continuity - 03/31/2014
Thomson Video Networks Set to Debut TimePlanner at NAB 2014 - 03/31/2014
AirWatch is a Two-time Winner at the GSMA's 19th Annual Global Mobile Awards - 03/31/2014
Are You Ready to Embrace the New Era of VoIP/SIP Connectivity? - 03/28/2014
NOVO 1 Hiring 135 for Call Center Jobs in Michigan - 03/28/2014
MSR's Stadium Tech Report for Q1 2014 is Now Published - 03/28/2014
The Evolution of Records Management and Using Big Data Analytics Tools - 03/27/2014
SeeVogh - Internet2 NET+ Offering is Now Available, Offers Multiple Video Collaborations via Innovative Technologies - 03/25/2014
Comings & Goings: Altitude Software Promotes Miguel Vital to Chief Technology Officer - 03/25/2014
The Consequences of Power Failure and Importance of Disaster Preparedness - 03/24/2014
Virtualization as the Answer to BYOD Deployment - 03/24/2014
Emergence of BYOD, BYOA Raises Concerns about Mobile File Sharing - 03/24/2014
CSG's Singleview 9 is a Product of the Year Award 2014 Winner - 03/21/2014
Comings & Goings: Hipcricket Promotes Alan Sultan to Chief Strategy Officer Position - 03/21/2014
PanTerra Networks' SmartBox Early-on Success with Channel Partners - 03/21/2014
OneReach's SMS Call Center Platform Provides Agent Chat Capabilities That Are Convenient for the Customer - 03/19/2014
FTRI Launches the #KeepFloridaConnected Campaign, Keeps People with Hearing and Speech Difficulties Connected - 03/19/2014
A Quarter-percentage of Australian Companies Implement a MDM Strategy - 03/19/2014
UK Airports Consider In-flight VoIP - 03/17/2014
INTRALOT Launches Live Sports Betting App Using HTML5 - 03/17/2014
SMAC in Healthcare Creates Business Value, Seen by the Numbers - 03/14/2014
Cyberoam Announces Deeper Integration with ConnectWise PSA, a Unified View of Managed Network Services for MSPs - 03/14/2014
WirelessCar Expands its Automotive Telematics Solutions in Europe and the Middle East - 03/13/2014
Comings & Goings: Brocade Hires New CMO - The Appointment of Christine Heckart - 03/13/2014
Minnesota Students Gain Interactive Learning Experiences via Video Conferencing - 03/12/2014
Access Your Cell from Your Computer with Virtual Smartphone - 03/11/2014
Retailers Test ByteLight's LFC Software for Indoor Positioning - 03/07/2014
Taplytics Mobile A/B Testing Platform for Native App Optimization - 03/07/2014
American Airlines Center Works with AT&T and Aruba to Bestow More Free Wi-Fi APs to Upgrade Fans' Experience - 03/07/2014
Facebook Paper Update, Lets Users Now Share Stories with Anyone - 03/05/2014
BharatSync Offers Four New Services for Low-end Mobile Devices in India - 03/05/2014
Mobiquity Extends Strategic Mobile Partnership with Weight Watchers - 03/05/2014
Chemical Firm Solvay Reduced Telecom Costs, Boosted Service via APM - 03/04/2014
Ethernet Switch Market Shows Encouraging Results in 2013 - 03/03/2014
TMR's E-waste Assessment Reveals the Popularity and Growth of Electronics Recycling - 03/03/2014
Texas Instruments Offers a Two-chip Wireless Backhaul Solution, TCI6631K2L - 02/28/2014
OpenSky Granted Patent to Improve Application Security and Better Manage Risks - 02/28/2014
Aerohive's Public Education Campaign on the Evolution to Controller-less WLANs - 02/27/2014
SMBs Opting for Cloud Backup as a Service - 02/26/2014
Telemarketing and Cold Calling: Why Companies Outsource their Lead Generation Campaigns - 02/26/2014
Using Technology in Enabling Business Flexibility in the Workplace - 02/26/2014
Jails Reflect on Pros and Cons of Remote Video Visitation Systems to Connect with Inmates - 02/25/2014
DecisionDesk Announces Strategic Partnership with LikeLive, Offering Video Answers via Webcam - 02/25/2014
Xerox Sets Mindset to Overcome Nevada's Health Exchange Backlogs - 02/25/2014
Jelastic Releases Update to its Platform-as-Infrastructure Solution for Enterprises - 02/21/2014
Language Access Network and Carenection Join Forces to Provide a Unified Telehealth Solution - 02/21/2014
DragonWave Announces its Newest Radio System that Targets 70-80 GHz Spectrum, Harmony Eband - 02/20/2014
Saba to Bring Industry-specific Expertise to Customers, a LMS solution that Supports Business Learning Processes - 02/20/2014
Nebraska's 2-1-1 Call Center Receives Record Number of People Needing Assistance - 02/19/2014
TCPA Changes Bring Continuing Robocall Consumer Protections and Accountability for Call Centers - 02/18/2014
TVU Networks, Inc. Expands its Global Headquarters - 02/18/2014
More IT Companies to Consider SaaS Cloud Computing - 02/17/2014
A Strong BYOD Policy can Support Employees' Desire to be More Productive and Mobile - 02/17/2014
Are Money-off Coupons and Vouchers Ousted? Is LiveDeal the Solution? - 02/14/2014
Telemedicine Videoconferencing Bridges the Gap in Terms of Detroit Medical Facilities Offering Psychiatric Services - 02/13/2014
Hackett Group White Paper: The Significant Technological Breakthroughs that are Overcoming Barriers to AP Automation - 02/12/2014
2Talk - NZ Company Accepts Virtual Currency Bitcoin - 02/12/2014
Converging APM and NPM into a Single Unified Platform - 02/11/2014
CenturyLink Provides Utah Multi-tenant Buildings with High-speed Fiber Optic Internet Services, to Grow its Business Base - 02/11/2014
BYOD Concerns: Data Protection and the Controls Imposed - 02/10/2014
Softswitch, VoIP Growth Fueled by Evolving Business Services - 02/07/2014
South Africa: Microsoft Warns of Local Phone Scams Committed by Cybercriminals - 02/07/2014
OnLight Aurora Commences Fiber Optic Connectivity for Multi-tenant Business Buildings in Downtown Aurora - 02/06/2014
COMANDER Project: The NGN Design of a Suitable WLAN for 60 GHz Radio-over-fiber - 02/06/2014
Panasonic Reveals Attune II, its New Drive-thru Communication System to Improve the Customer Experience - 02/05/2014
Is it Time to Upgrade to VoIP Services and a Hosted Telephone Solution? - 02/05/2014
iTherapy Selects CoroCall for Delivering Secure Online Video Medical Consultations and Live Counseling Services - 02/04/2014
Quick Left and Sprint.ly Join Forces - 01/31/2014
Coverity Offers a Free, Cloud-based Trial of Development Testing Platform - 01/31/2014
Facebook's Android App Heightens SMS Privacy Concerns - 01/29/2014
Comings & Goings: Symantec Corp. Hires New CIO - The Appointment of Sheila Jordan - 01/29/2014
No More Barcodes? RFID by Barcoding Offers Solutions and Services that Could Phase Out Barcodes - 01/28/2014
Job Interviews via Video Conference, its Trends and Shortcomings - 01/27/2014
Tips for Successful Implementation of Video Conferencing to Enhance Online Meetings - 01/27/2014
Wheelings & Dealings: Cloud Carrier Nexmo Receives $18M in Series C Funding to Move beyond SMS for Telco Voice - 01/24/2014
Pexip to Reveal HD Telepresence Video Conferencing Software - 01/24/2014
The Balaka Call Center Hotline Helps Solve the Healthcare Crisis in Malawi - 01/24/2014

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