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David Delony Info

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Contributing Writer
David Delony is a Bay Area expatriate living in Ashland, Oregon. He combines his lifelong love of both words and technology in his career as a freelance writer. David holds a B.A. in communication from California State University, East Bay.

Latest Articles

IBM, Semtech Unveil LoRa sensors - 03/04/2015
AT&T, Microsoft Launch Mobile Office - 03/04/2015
Georgia Governor Declares Telework Week - 03/04/2015
Vlocity to Build Advanced Customer Service Platform for Sky Italia - 03/03/2015
Yealink Introduces Video Conferencing Systems - 03/02/2015
XO COMMUNICATIONS Unveils Hosted PBX Features - 03/02/2015
Web Conferencing Needs to be Secure - 03/02/2015
Philippines Call Center Success Breeds Employee Health Challenges - 03/02/2015
Golden Gate BPO Opens Miami Call Center - 02/26/2015
Amdocs Launches Order Gateway Service - 02/26/2015
CTI Group Announces Cloud Call Accounting System - 02/25/2015
Valve To Unveil VR Headset - 02/25/2015
Plantronics Sells Over 5M Lync-capable Headsets - 02/25/2015
Report: Asia-Pacific Contact Center Outsourcing to Grow 11.76 Percent by 2019 - 02/23/2015
ZyXEL to Launch LTE Routers at Mobile World Congress - 02/23/2015
IoT Connectivity Solutions Week in Review: LogiSense, Elliptic, Juniper - 02/21/2015
Conferencing Week in Review: College, ConnectSolutions, Courtrooms - 02/21/2015
Call Center Services Week in Review: Google, Vocalcom, ACA, Shaw Communications - 02/21/2015
Enterprises Embracing Omni-Channel Customer Service - 02/20/2015
Vertical Communications Acquires CT Innovations - 02/19/2015
CloudFactory Receives $2 Million From Rockefeller Foundation to Hire Kenyan Workers - 02/19/2015
John Crane Upgrades Sales, Service in Asia Pacific Region - 02/19/2015
Apical Releases Results of Smartphone Survey - 02/17/2015
PGi Acquires Modality Systems - 02/12/2015
Preact Integrates with Zendesk to Reduce Customer Churn - 02/12/2015
Panasonic Introduces KX-NS700 System for SMBs - 02/11/2015
Mentor Graphics, Icon Labs Team Up to Secure Internet of Things - 02/11/2015
Mobile Market Week in Review: Verizon, NEXT Biometrics, MobileIron, Jive Software - 02/07/2015
Yorktel Exec to Serve on UC&C Panel - 02/05/2015
Tech Mahindra Joins GENBAND's Kandy Partner Ecosystem - 02/04/2015
Intel Business Sales Being Driven by vPro Chips - 02/04/2015
Apollo Hospitals Deploys Matrix IP Phone System - 02/03/2015
NewTek Introduces High Quality Skype with TalkShow VS-100 - 02/03/2015
CyraCom to Open New York City Contact Center - 02/03/2015
Mobile Market Week in Review: Amazon, Apple, Voxbone - 01/31/2015
SIP Trunking Week in Review: snom, Digium, inGate, ITEXPO - 01/31/2015
Bluewire Can Record Calls Hands-free - 01/28/2015
Polycom Announces Video Conferencing Enhancements - 01/28/2015
Microsoft Previews Skype for Windows 10 - 01/27/2015
Wheelings & Dealings: Coral Capital Solutions Gives $9M to Business Outsourcing Provider - 01/26/2015
Max Brings HD Voice, VoLTE to Bulgaria - 01/26/2015
eQuorum Announces HTML5-based ImageSite - 01/26/2015
CounterPath Announces Partnership with Networking Company - 01/26/2015
eQuorum Announces HTML5-based ImageSite - 01/23/2015
New Jersey Fiber Exchange Announces New Carrier-Neutral Data Center - 01/22/2015
Customer Service is Better with Software, Not Scripts - 01/21/2015
NTT-AT, Telestax Sign Distribution Deal - 01/21/2015
Telstra Global Offers 100G on Undersea Cables - 01/20/2015
3C Contact Services Announces Ways to Improve Customer Service - 01/19/2015
Mozilla Patches Security Flaws - 01/19/2015
B2B Companies Must Pay Attention to Customer Service Too - 01/16/2015
AVST Announces TeamQ Call Center Solution - 01/15/2015
Toshiba Introduced IPedge Virtual PBX, Call Center Server - 01/15/2015
Polycom Video Conferencing Infrastructure Qualified for Microsoft Lync - 01/13/2015
Momentum CRM Integrates AutoAlert Data Mining - 01/13/2015
Bastian Solutions Introduces 3rd Party Logistics Solution - 01/13/2015
Gryphon Networks, CallMiner Offer Speech Analytics Solution for Contact Centers - 01/12/2015
Mobile Market Week in Review: Appthority, Espresso Logic, Accenture, Opera - 01/10/2015
Avaya, Google Offer WebRTC-based Communication Solution on Chromebooks - 01/08/2015
NACR Announces Preferred Provider Status for Sennheiser - 01/07/2015
Virtual PBX Provider Brings Wireless Gigabit Internet to Austin - 01/06/2015
Airtel Mobile VoIP Fee Plan Raises Questions About Revenues - 01/06/2015
Mobile Market Week in Review: Amazon, Frost & Sullivan, Mocana Atlas, GoPro - 12/20/2014
Caterpillar Moves Call Center to West Virginia City - 12/19/2014
Salesforce Files Connect Enterprise File Sharing System - 12/19/2014
Niagara County Sheriff's Office Adopts Crime Victim Text Message Notifications - 12/18/2014
snom Updates IP Phones - 12/17/2014
The Results Companies to Add 300 Jobs - 12/16/2014
Mobile Market Week in Review: Mobile Experts, Apple Pay, Stratos, Opera MediaWorks - 12/13/2014
Companies Without Competition Still Must Pay Attention to Customer Service - 12/12/2014
CenturyLink Acquires DataGardens to Improve Info Governance, Recovery - 12/12/2014
Asigra Offers Office 365 Backup - 12/11/2014
Fashion Retailers Using Data to Customize Stores - 12/11/2014
Akamai Picks JiveX to Power Akamai Community - 12/10/2014
Questco Moves to Davison's HRPyramid for PEO - 12/10/2014
NHS Human Services Adopts Aruba Wireless Networking - 12/09/2014
Digi-Me Nets Oracle Gold Partner Status - 12/08/2014
Richmond Housing Partnership Picks Microsoft Dynamics CRM via Advanced ConsultCRM - 12/08/2014
Mobile Market Week in Review: Resolution1 Security, TrustPipe, Cochlear Limited - 12/06/2014
Consumer-based Tools Can Help Businesses Too - 12/05/2014
Varonis Announces Future Office 365 Support in MetaData Framework - 12/04/2014
Flexera Announces Flexnet Manager for VMware - 12/04/2014
LogMeIn Partners with Lionbridge for Real-Time Translation in Boldchat - 12/03/2014
Portsmouth Water Moves to IFS ERP for Data Management - 12/03/2014
Speedshare Offers In-Browser Sharing - 12/03/2014
FCC Slaps Utah TV Station with $35,000 Fine for Broadcasting Unauthorized Phone Calls - 12/02/2014
UK Ferry Company Taps Feedback Solution for Customer Support Insights - 12/02/2014
Accenture Releases Survey on Digital Police Solutions - 11/24/2014
SkyVision Builds Satellite IP Network in Seychelles - 11/24/2014
Mobile Market Week in Review: WhatsApp, Facebook, Airogistic - 11/22/2014
Dell Introduces UC Analytics, Diagnostics - 11/21/2014
Airogistic Picks xG to Build Drone Communications - 11/21/2014
LiveVox Opens Toronto Data Center - 11/20/2014
Durban Container Terminal Uses Kalmar SmartStack to Manage Inventory - 11/20/2014
ePlus Announces Managed Services for FlexPod - 11/18/2014
DrFirst, CoverMyMeds Offer Electronic Prior Authorization - 11/18/2014
PaidSupport Lets Companies Offer Flexible Support Options - 11/17/2014
VoIP is Foundation of UC - 11/17/2014
Verizon, AT&T Announce VoLTE Interoperability - 11/17/2014
Mobile Market Week in Review: Google, MapQuest, Yahoo, AT&T - 11/15/2014
Hosted PBX Systems Growing in Popularity - 11/14/2014
SAP SE Announces Use Case Roadmaps - 11/13/2014
Amaryllo CamPro FHD Nets CES Best of Innovation Award - 11/13/2014
Mobile Services Main Form of Communication in Africa - 11/11/2014
Tracfone Shutting Down Page Plus Ohio Call Center - 11/11/2014
Number of Mobile Internet Users to Reach Half of World Population by 2020 - 11/10/2014
ShoreTel Awarded for Enterprise Connect - 11/10/2014
Mobile Market Week in Review: Apple, TechNavio, SAP SE - 11/08/2014
New Kansas Call Center Set for Opening - 11/07/2014
My Business Voice Offers VoIP Calling from Outlook - 11/07/2014
Frontier Secure Inks $100M Support Agreement with Intuit - 11/06/2014
Metcom Network Services Begins Reselling DE-CIX Internet Exchange Connectivity in New York City - 11/03/2014
Huawei Builds Fiber MAN in Burundi - 11/03/2014
SIP Trunking Week in Review: Compliance, Interoperability Rule - 11/01/2014
Mobile Market Week in Review: YouTube, Apple Pay, Nimbuzz Google - 11/01/2014
Russian Hackers Break into White House Network - 10/29/2014
Nokia Networks Anticipates VoLTE Growth Outside the US - 10/29/2014
Google Working on Disease-Searching Pill - 10/29/2014
New Results of Cost-Per-Dial Survey Released - 10/29/2014
Accenture Upgrades Management Options for Accenture Cloud Platform - 10/28/2014
Twitter Looking to Monetize Logged-out Users - 10/28/2014
Microsoft Makes Move to Support WebRTC in Internet Explorer - 10/28/2014
Verizon Positioned in M2M Magic Quadrant by Gartner - 10/28/2014
Hungarians Protest Proposed Internet Tax - 10/28/2014
Zingtree Makes Tech Support Easier - 10/28/2014
Companies Adopting Conferencing Tools, but Few Employees Using Them - 10/28/2014
SIP Trunking Week in Review: Digium, DSCI, GNum - 10/25/2014
Mobile Market Week in Review: Google, SAP, Homes.com - 10/25/2014
Security Top Priority for Access Networks - 10/24/2014
LiveVox to Hold Panel on TCPA/CFPB Compliance - 10/24/2014
Contact Solutions Releases Business Intelligence Gateway - 10/24/2014
FCC Issues Report on April 911 Outage - 10/23/2014
W3C Excises Mentions of Competing HTML5 Group - 10/23/2014
Real Estate Portal USA Release LandGlide App for iOS - 10/23/2014
AudioCodes Partners with Westcon to Offer UC in New Zealand - 10/23/2014
Wheelings & Dealings: Ello Nets $5.5 Million in Funding for Ad-Free Social Network - 10/23/2014
Carriers to Lose up to $14B on OTT Services - 10/23/2014
Report: Mobile UC&C Market to Reach $17.38B by 2019 - 10/22/2014
Google Supports FIDO Second Factor Authentication in Chrome - 10/22/2014
Digium Introduces Asterisk 13 - 10/22/2014
Flint Mobile Secures $9.4M in Series C Funding - 10/22/2014
Facebook Sues Law Firms after Allegedly Bogus Suit for Half of Company Fails - 10/22/2014
Australia Cloud Market to Reach $4.55B By 2018 - 10/21/2014
Fortinet Security Honored with Technology Leadership Awards - 10/21/2014
Teradata Expands Integrated Marketing, Adds Partnerships - 10/21/2014
Hackers Running Up Big Bills on Small Business Phone Systems - 10/21/2014
Voip-Pal.com Patent for Lawful Intercept Moves Forward - 10/20/2014
Nokia Networks Boosts 3G Performance - 10/20/2014
Digital Guardian Acquires Armor5 - 10/20/2014
Digium Offers SIP Trunking Cloud Service - 10/20/2014
Mitel Tries Again to Score ShoreTel Acquisition - 10/20/2014
SIP Trunking Week in Review: Infonetics, IPitomy, Epygi Technologies - 10/18/2014
Mobile Market Week in Review: SAP, Talkatone, Windstream - 10/18/2014
WebRTC Solutions Week in Review: Velocify, Bit6, VideoMost - 10/18/2014
New York City Subway Adds Wi-Fi to 40 More Stations - 10/17/2014
Cisco Steps Up Fog Computing Efforts - 10/17/2014
Report: Hosted IP Telephony, UC to Reach Nearly $10 Billion by 2020 - 10/17/2014
MIPS Looks at Past and Future of 64-bit Architecture - 10/16/2014
Report: Enterprise Mobility Management Market to Reach $9.6B by 2018 - 10/16/2014
SDN Market Expected to Grow 65 Percent in 2014 - 10/16/2014
MRV, Allot, Orange Demo Application-Aware CPE Solution - 10/16/2014
Genesys Entices Customers to Retire Legacy Call Centers - 10/16/2014
Voiceprint ID Technologies Becoming More Common - 10/16/2014
AT&T Floats Personal Internet 'Fast Lanes' Proposal to FCC - 10/16/2014
Telstra Exec: Wholesale Carriers Must Innovate to Compete with OTT Services - 10/15/2014
Report Predicts 100 Million Smart Watches by 2019 - 10/15/2014
Survey: Lost Passwords Cost Companies over $200,000 Annually - 10/15/2014
Dell Announces NFV Platform, Starter Kits - 10/15/2014
New Report Analyzes Global VoIP Market - 10/15/2014
More Opportunity Abound: SIP Trunking Market to Grow 35 Percent in 2014 - 10/14/2014
Genesys Presents Future of Customer Service at Dreamforce '14 - 10/14/2014
Snapchat Points Finger at Third-Party Apps after Photo Leak - 10/14/2014
Iliad Drops T-Mobile Takeover Bid - 10/13/2014
OneAccess, Axiros Partner to Help Carriers Compete With OTT Services - 10/13/2014
Google Lets Users Chat with Doctors - 10/13/2014
Samsung Develops Fast 60 Ghz Wi-FI - 10/13/2014
Nudg Releases WebRTC-based Video Chat Web App - 10/13/2014
WebRTC Solutions Week in Review: Phonedeck, Alcatel-Lucent, Google - 10/11/2014
Contact Center Analytics Week in Review: Kodiak Networks, AgilOne, IBM - 10/11/2014
Mobile Market Portal Week in Review: Apple, Comcast, RevMob - 10/11/2014
SIP Trunking Week in Review: Skype, Toshiba, EMRISE - 10/11/2014
PointRight, COMS Use Predictive Analytics to Reduce Hospital Readmissions - 10/09/2014
Acromobile Signs Deal With Bitnet to Process Mobile Bitcoin Payments - 10/09/2014
IBM Introduces Real Time Mainframe Analytics - 10/09/2014
Google Updates Conversational Search - 10/09/2014
Student Creates 3D Printed Mechanical Arm - 10/09/2014
Rock Seven Introduces Prepaid Fleet Tracking Device - 10/08/2014
Wi2Wi Purchase Assets of Precision Devices - 10/08/2014
NetComm Announces Partnership with Wyless - 10/08/2014
Survey: Teens Fleeing Facebook - 10/08/2014
ISI Telemanagement Solutions Releases Service Pack for Infortel Select - 10/08/2014
GWAVA, CellTrust Encrypt Store Mobile Phone Conversations with Joint Solution - 10/08/2014
C3DNA Nets $2M in Seed Funding to Build 'Meta-Containers' for Docker - 10/08/2014
Wheelings & Dealings: Zoomdata Secures $17M in Series B Funding Round - 10/07/2014
Wheelings & Dealings: Qumu Acquires Kulu Valley for $15M - 10/07/2014
Taliban Spokesman Accidentally Reveals Location on Twitter - 10/07/2014
Pervasip Sells, Licenses Back VoIP Platform - 10/06/2014
Teleopti, Vocalcom Partner to Offer Contact Center, Workforce Management Solution in the Middle East - 10/06/2014
MaxLinear to Acquire Physpeed for $11M - 10/06/2014
Cloud Marketing Startup Opal Labs Secures $8 Million in Funding - 10/06/2014

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