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Contributing Writer
David Delony is a Bay Area expatriate living in Ashland, Oregon. He combines his lifelong love of both words and technology in his career as a freelance writer. David holds a B.A. in communication from California State University, East Bay.

Latest Articles

Google Relaunches Enterprise Apps as 'Google for Work' - 09/02/2014
Cloud Contact Center Market to Grow by 21.3 By 2019 - 09/02/2014
Aspect Software Announces Unified IP 7.1 - 09/02/2014
SIP Trunking Week in Review - 08/30/2014
Unified Communications Week in Review - 08/30/2014
Will Mobile VoIP Dip Before a VoLTE Boom? - 08/28/2014
TMC, Systemwide Media, PKE Consulting to Recognize WebRTC Companies with Business Transformation and Impact Awards at WebRTC Conference - 08/28/2014
Berg Insights: 3G/4G to Dominate M2M by 2018 - 08/27/2014
Experimental Android Call Recording in Nightly Build - 08/26/2014
SIP Trunking Week in Review - 08/23/2014
Unified Communications Week in Review - 08/23/2014
RHUB Communications Introduces TurboMeeting 5.1 - 08/22/2014
Vodafone Releases Report on M2M ROI - 08/22/2014
Comings & Goings: IntelePeer Appoints Lawrence R. Irving as Chairman of the Board - 08/21/2014
CenturyLink Offers Private Cloud - 08/21/2014
Fayetteville Could Get 500-Person Call Center - 08/20/2014
Betdigital Bets on Odobo - 08/20/2014
Google Launches Call Conversion Tracking - 08/19/2014
Call Center Services Week in Review - 08/16/2014
SIP Trunking Week in Review - 08/16/2014
Verizon to Launch VoLTE Network - 08/15/2014
Fonolo Doubles Revenue, Makes New Partnerships - 08/15/2014
UC Point Announces RAP 3.0 - 08/14/2014
CG Technology Releases New Version of CG Sports Betting App - 08/13/2014
Berkshire Hathaway Chooses Real Estate Social Network Platform - 08/13/2014
Teliax Announces CyberData Interoperability - 08/12/2014
Call Center Services Week in Review - 08/09/2014
SIP Trunking Week in Review - 08/09/2014
SIP Trunking Week in Review - 08/08/2014
Call Center Services Week in Review - 08/08/2014
Real Estate Tech Academy Launches Online Social Media Course - 08/08/2014
Call Centers Should Take Texting Seriously - 08/08/2014
Business Must Consider Needs Before Installing VoIP, UC Systems - 08/07/2014
Fujitsu Offers Lync PSTN Integration - 08/07/2014
Vidyo Intros Google Hangouts Connections to SIP/H.323 Videoconferencing Systems - 08/07/2014
Comverse Acquires Solaiemes to Boost Service Offerings - 08/07/2014
ActiveState Releases Stackato Version 3.4 - 08/05/2014
Domo CEO Highlights Need for Call Center Metrics Planning - 08/05/2014
Voice4Net CEO to Speak at ITEXPO - 08/04/2014
Call Center Services Week In Review - 08/02/2014
SIP Trunking Week In Review - 08/02/2014
Report: Business Market is Ripe for PBX Investments - 08/01/2014
New Report Highlights Enterprise Mobility Management, Including Expense Management - 08/01/2014
Senate Holds Hearing on Cell Phone Cramming - 08/01/2014
Daisy Distribution Offers New VoIP System for Businesses - 07/31/2014
Wheelings & Dealings: Indian Online Retailer Flipkart Secures $1 Billion in Funding - 07/30/2014
Monaca Releases Onsen UI 1.1 - 07/29/2014
ComponentOne Releases Studio Enterprise 2013 v3 - 07/29/2014
SAP Sponsors OpenStack, Cloud Foundry - 07/28/2014
Call Center Services Week in Review - 07/26/2014
Lync Voice UC Week in Review - 07/26/2014
Frost & Sullivan Gives North American Price Performance Value Leadership Award to MobileHelp - 07/25/2014
Poll Finds Call Centers Willing to Adopt Skype for Some Uses - 07/24/2014
Modality Systems Adds Two Lync MVPs - 07/24/2014
Level 3 Reorganizes Executive Team Following tw telecom Acquisition - 07/22/2014
Call Center Services Week in Review - 07/19/2014
OpenTech Alliance Acquires TXTCollector SMS - 07/18/2014
Philippines Startup Launches Fast, Flexible Virtual Call Centers - 07/18/2014
Hexagon Housing Improves Customer Service with Call Recording System - 07/16/2014
Google Warns Mobile Users of Websites That Don't Work on Their Devices - 07/16/2014
D2L Partners with IBM for Educational Analytics - 07/16/2014
DATAMARK Releases Free Guide to Technology Trends for the Perplexed - 07/15/2014
Johns Hopkins University Achieves High Performance Virtualization Breakthrough - 07/15/2014
Lync Voice UC Week in Review - 07/12/2014
Call Center Services Week In Review - 07/12/2014
WebRTC Conference Names Ingate Systems CEO Karl Stahl as WebRTC Innovator - 07/10/2014
WebRTC Conference Organizers Name Joe Burton WebRTC Pioneer - 07/10/2014
Advanced Healthcare Associates Choose Diagnotes for Nursing Home Workers - 07/09/2014
Boston Startup Robin Tracks Employee Movements - 07/07/2014
Call Center Services Week In Review - 07/05/2014
Outbound Call Center Week in Review - 07/05/2014
Real Benefits for Moving Call Centers to VoIP - 07/02/2014
It's Time: Telarus Holds Special Reception for Tech Women at Partner Summit - 07/02/2014
Melwood Turns to Genesys to Build New Car Donation Cloud Call Center - 07/01/2014
Contact Center Analytics Review - 06/28/2014
Outbound Call Center Week In Review - 06/28/2014
Call Center Services Week in Review - 06/28/2014
Smartphone Users Place Premium on Customer Service, B2X Care Survey Says - 06/26/2014
Physicians Interactive Acquires MedHelp - 06/26/2014
Cloud Providers Warring to Lock In Users - 06/26/2014
CSR Announced Strong Bluetooth Smart Growth - 06/25/2014
Energous Signs Wireless Charging Deal with Pocons - 06/25/2014
ComSignTrust Offers NFC Security - 06/24/2014
Wheelings & Dealings: GigOptix Acquires Tahoe RF - 06/23/2014
LogMeIn Receives Ovum, TMC Awards for Xively M2M Platform - 06/23/2014
Contact Center Services Week in Review - 06/21/2014
Contact Center Analytics Week in Review - 06/21/2014
Wheelings & Dealings: CloudFlare Acquires Cryptoseal - 06/19/2014
Temasys Launches Skyway WebRTC Platform - 06/19/2014
SIPTalk Introduces OnPBX - 06/18/2014
Microsoft Introduces Developer Version of Internet Explorer - 06/18/2014
Will Amazon Announce a Cheap Smartphone? - 06/17/2014
AFORE Solutions Announces Cloudlink SecureVM Bitlocker Integration - 06/17/2014
Coming & Goings: Vertical Communications Names David Krietzberg CFO - 06/16/2014
Call Center Services Week in Review - 06/14/2014
Lync Voice UC Week in Review - 06/14/2014
Text Messaging Added to Insurance Agency System - 06/13/2014
GSMA: China Leading M2M Growth - 06/11/2014
Rockingham County, N.C Building 911 Call Center - 06/09/2014
Fonolo Makes Case For Mobile Customer Service - 06/09/2014
Conferencing Week in Review - 06/06/2014
Magnetic North Sees Shift Toward Cloud Contact Center Solutions - 06/06/2014
Pinterest Adds DIY Promoted Pins, Improved Analytics - 06/06/2014
Energy Telecom Awarded Smart Eyewear Patent - 06/06/2014
Spirent Launches Acoustic Verification System to Reduce Mobile Device Defects - 06/05/2014
CoreDial: Call Centers Poised to Adopt Cloud Communications - 06/04/2014
Tragic End to Radio Stunt Shows Ethical, Legal Ramifications of Call Recording - 06/04/2014
Interactive Intelligence Launches PureCloud Communication, Collaboration Apps - 06/03/2014
NTT Communications Offers Self-Service Cloud Networking Based on NFV - 06/02/2014
Informative Graphics Adds Doc Merge to Brava! Enterprise - 06/02/2014
Comings & Goings: Yorktel Appoint Greg Douglas EVP of Sales - 06/02/2014
Conferencing Week in Review - 05/31/2014
Network Management Week in Review - 05/31/2014
Etisalat to Open UAE Network to Competitor du - 05/28/2014
Bouygues Telecom Picks Ericsson to Build 4G Network - 05/28/2014
Network Management Week in Review - 05/24/2014
Conferencing Week in Review - 05/24/2014
Videxio Offers Lync Support - 05/23/2014
Lyse Picks Intelecom Connect For Multi-channel Contact Center - 05/23/2014
Broadcom Chip Powers New Chinese 4K Smart TV - 05/22/2014
UK Traders Ignore Call Recording Laws - 05/22/2014
Wheelings & Dealings: Micronet Acquires Beijer Electronics M2M Business - 05/21/2014
InTouch Health Announces FDA-Approved Remote Stethoscope App - 05/21/2014
Anuta Networks Rolls Out New NCX - 05/20/2014
Zendesk IPO Storms out of the Gate - 05/19/2014
Kickstarter Campaign to Deliver Flexible, Wearable Tech Circuit Boards - 05/19/2014
Network Management Week in Review - 05/17/2014
Conferencing Week in Review - 05/17/2014
UnionPay Chooses Radware to Speed Up Webpages - 05/16/2014
China Telecom Market Poised for Major VoIP Growth - 05/16/2014
LogMeIn, OASIS Team Up to Develop MQTT Protocol - 05/15/2014
Weemo Offers Video Conferencing for Zimbra - 05/15/2014
iBasis, P4 Offer HD Voice Interconnection - 05/14/2014
Ascom Network Testing Joins Surrey University to Develop 5G Test Bed - 05/14/2014
CenturyLink Offers DDoS Mitigation Service - 05/13/2014
Network Management Week in Review - 05/10/2014
Conferencing Week in Review - 05/10/2014
Churchill Downs Installs Champion Mobile Network - 05/09/2014
Xerox to Help Build Michigan Connected Car Track - 05/08/2014
The Internet of Things Brings New Security Challenges - 05/08/2014
Tech, Education Leaders Call on Calif. Governor to Improve Computer Science - 05/08/2014
UN: Number of Internet Users to Reach 3 Billion - 05/08/2014
LinkedIn, Evernote Offer Business Card Scanning - 05/07/2014
Study Says Carriers Must Spend Money to Make Money - 05/07/2014
IDT Puts Precise Timing on Single Chip for Smart Grids - 05/06/2014
mSpy Can Track Smartphones - 05/06/2014
Qumu Announces Lync Integration - 05/06/2014
Amazon Lets Users Shop Without Leaving Twitter with #AmazonCart Hashtag - 05/05/2014
TELUS Investing $2.8B in British Columbia - 05/05/2014
Yahoo Backtracks on Do Not Track - 05/05/2014
Conferencing Week in Review - 05/03/2014
Network Management Week in Review - 05/03/2014
Ayla Networks Nets $14.5 Million in Funding - 05/02/2014
Samsung Posts $8.2 Billion Profit in First Quarter - 05/01/2014
Google Stops Targeted Ads, Data Collection on Educational Users - 05/01/2014
Tidemark Nets $32M in Funding for Cloud Analytics - 04/30/2014
ServicePower Forms Strategic M2M Alliance with Bosch Software Innovations - 04/30/2014
Facebook 'Likes' Mobile Ads - 04/29/2014
Globe Telecom Brings Mobile Payment Processing to the Philippines - 04/29/2014
Dark Fiber Week in Review - 04/26/2014
Conferencing Week in Review - 04/26/2014
Contact Center Analytics Week in Review - 04/26/2014
Accenture Delivers Healthcare Analytics to Improve Patient Outcomes - 04/25/2014
Retailers Excited about Mobile Commerce, Shoppers Not So Much - 04/25/2014
GE Awards Industrial Internet, 3D Printing Challenge Prizes - 04/25/2014
GE Awards Industrial Internet, 3D Printing Challenge Prizes - 04/24/2014
Beware: Scammers Pretending to be Legitimate Companies on Facebook - 04/24/2014
Facebook Rolls Out 'Find Friends' Feature - 04/23/2014
Samsung Fire Disrupts Website, Smart TV Service - 04/22/2014
TrueNet to Build Nationwide Wireless Network Exclusively for M2M Use - 04/22/2014
Conferencing Week in Review - 04/19/2014
Contact Center Analytics Week in Review - 04/19/2014
Microsoft Announces Availability of Office 365 Personal, Office for iPad - 04/17/2014
Novitex Picks IBM to Build Cloud Document Processing System - 04/17/2014
Contact Centers Embracing Asterisk - 04/16/2014
HTML5 Apps Vulnerable to XSS Attacks - 04/15/2014
Vital Herd, ThingWorx Use M2M to Track Livestock Health - 04/15/2014
IPC Systems, TeleWare Launch Mobile Call Compliance System - 04/14/2014
Allied Fiber Builds Colocation Facility in Florida - 04/14/2014
Conferencing Week in Review - 04/12/2014
Dark Fiber Week in Review - 04/12/2014
Dark Fiber Week in Review - 04/11/2014
inContact: More Contact Centers Moving to the Cloud - 04/11/2014
MantaroBot Releases Classic 2 Telepresence Robot - 04/11/2014
Interactive Intelligence Looks to Australia for Growth in 2014 - 04/11/2014
Menu1.com, LiveDeal Ink Deal to Offer Restaurant Deals - 04/11/2014
Wheelings & Dealings: Collaborative Writing Platform Wattpad Nets $46M in Funding - 04/09/2014
Google Glass Saves Lives in Hospitals - 04/09/2014
Croatian Telecom Deploys IP Multimedia Subsystem to Enhance Communications - 04/08/2014
Croatian Telecom Deploys IP Multimedia Subsystem to Enhance Communcations - 04/08/2014
CommAgility, MIMOon Launch Complete LTE Layer - 04/08/2014
Snowbound Software Updates HTML5 Document Viewer - 04/08/2014
Conferencing Week in Review - 04/05/2014
Dark Fiber Week in Review - 04/05/2014
Contact Center Analytics Week in Review - 04/05/2014
IBM In Talks with Indian Telcos - 04/04/2014
ICTBroadcast Version 3.4 Adds Android Support - 04/04/2014
Major Health Insurer Picks eGain to Help Customers Sign Up For Exchanges - 04/02/2014
Concord Technology Group Achieves Platinum Partner Status - 04/02/2014
Broadcom Launches 5G Wi-Fi System on a Chip for Indoor Use - 04/01/2014

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