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Oliver VanDervoort Info

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Contributing Writer
Oliver has been writing for over four years and in that time has written for two major technological blogs. Oliver has covered everything from politics to entertainment to technology but continues to come back to gadgetry and the all things technical.

Latest Articles

New Call Center Plans Unveiled for Arizona - 05/28/2015
Anadolu Selects Sapiens to Better Serve Turkish Insurance Market - 05/28/2015
Syracuse Leading the Way on Call Center Reshoring - 05/26/2015
Alfresco Announces New Analytics Module - 05/26/2015
Vonage CTO Given Prestigious Award - 05/26/2015
Social Media Playing a Bigger Role at the Contact Center Level - 05/26/2015
PayNearMe and Telinta Partner on Payment Portals - 05/22/2015
CounterPath Announces Improvements to its SDK For Call Recording - 05/22/2015
IP Phone Warehouse Unveils New Polycom Group Video Conferencing Solutions - 05/19/2015
Etihad Airways Earns Prestigous Call Center Customer Service Award - 05/19/2015
Indian Navy Embracing Telemedicine for Ships at Sea - 05/18/2015
Flowfinity Partners with Marshall & Stevens on Improving Efficiency - 05/18/2015
Patients Still Unaware of All the Medical Services Available in 2015 - 05/18/2015
Nissan Stages Third Annual 'Happy With Nissan' Customer Service Event - 05/18/2015
Report: Wi-Fi Hotspot Market Set for Explosion - 05/18/2015
Report: Wi-Fi Hotspot Market Set for Explosion - 05/18/2015
MagicJack Unveils New MagicJackEXPRESS Pay as You Go Service - 05/15/2015
SDM Market Still Growing Thanks To VoLTE - 05/12/2015
Lazy Dog Restaurants Partners with RRT On Takeout Management Solution - 05/12/2015
Mobile Application Activation Rates Continue Explosion - 05/12/2015
Interactive Launches New Student Loan Debt Collector Service - 05/11/2015
Comcast Opening New Call Center in Spokane - 05/11/2015
Scripted Cold Calls Shouldn't be Used by Call Centers in 2015 - 05/11/2015
Macadamian Joins Sponsor List at GENBAND's Perspectives Annual Conference - 05/11/2015
Customer Support Software Protects Air Cargo - 05/08/2015
Vocera Report Spotlights Top Strategic Priorities of CXOs in 2015 - 05/08/2015
Telecom Italia Using Sandvine's Tech To Improve Customer Service - 05/08/2015
Genesys Announces Integration with Skype for Business - 05/06/2015
Jabra Unveils New Hardware for the Call Center - 05/06/2015
G2 Crowd Releases Top Call Tracking Software Provider Report - 05/05/2015
Adaptik and GhostDraft Partner in the Insurance Tech Industry - 05/05/2015
ABI Research Gets Look Inside Apple Watch - 05/04/2015
Oklahoma Gets New Call Center - 05/04/2015
Xerox Bringing 300 New Call Center Jobs to Houston - 05/04/2015
Lantronix Unveils New Mobile Printing Capabilities - 05/04/2015
Good Technology Partners with Westcon In Latin America - 05/04/2015
Russian Hackers Have President Obama's Unclassified Emails - 04/28/2015
OMA GotAPI Allows Easier Interaction for IoT Devices - 04/28/2015
New Hosted UC Buyer's Guide Recommends Thorough Assessments - 04/28/2015
Sitel Looking to Add 150 Employees in New Mexico Call Center - 04/27/2015
Arizona City Gets Tech Award From Unify - 04/27/2015
Report: Apple Pay Gaining Users at Impressive Rate - 04/27/2015
Wheelings & Dealings: Freshdesk Gets Another Round of Funding - 04/24/2015
SugarCRM Outs Sugar 7.6 - 04/24/2015
Linked2Pay and SourceHov Partner On Bill Payment Platform - 04/23/2015
Europe Has a Long Way to Go Before Being UC Ready - 04/23/2015
Redundancy is Key When It Comes to VoIP Services - 04/23/2015
Centrify Unveils Its New CPS - 04/22/2015
VoLTE Part of a Broader Communications Shift For Telecoms - 04/21/2015
Companies Looking at Cloud Video Conferencing Need To Make Sure They're Ready - 04/21/2015
Facebook Sees More Than Just a Gaming Device in Oculus Rift - 04/21/2015
Mobile Banking Adoption Rate Leveling Out - 04/21/2015
New Call Center Opens in Canada with Full Support of Local Mayor - 04/20/2015
Mobile Will Soon be Driving Digital Ticket Market - 04/20/2015
Glide Brings First Video Messaging App to Apple Watch - 04/20/2015
Cisco and Imagine Communications Enter into Partnership - 04/20/2015
MagicJack Unveils MagicApp for IOS - 04/20/2015
Nexmo Unveils Chat App API for Company to Customer Communication Efficiency - 04/17/2015
North Carolina AG Announces Biggest Consumer Complaints - 04/17/2015
DICE Learned Through Trial and Error How to Handle VoIP Issues - 04/17/2015
User Experience Issues Transforming Into Customer Experience Focus - 04/13/2015
Qualcomm Unveils New HealthyCircles Mobile Application - 04/13/2015
K4 Unveils Business Mentorship Program - 04/13/2015
Florida Call Center Is Specifically for Sign Language - 04/13/2015
Liberty Mutual Opening Call Center in Plano, Texas - 04/13/2015
Telkomsel Announces Hadoop-Centered Partnership with Cloudera - 04/13/2015
European Hospitals Going Green Helps CPTP Market Grow - 04/10/2015
Advicy Drive Looks to Reduce Drowsy Driving Accidents - 04/09/2015
AVST Announces Expansion of its Global Service and Support Offering - 04/08/2015
Vocera Communications Expands Its Clinical Integrations with Electronic Health Records - 04/08/2015
WellCare and Teleperformance Partner on New South Carolina Call Center - 04/08/2015
Unified Communications Companies Aren't Afraid of the Cloud - 04/08/2015
SDDC and SDN Markets Expected to Explode by 2020 - 04/06/2015
Mobile Healthcare Company Noom Gets Influx Of Capital - 04/06/2015
Frost & Sullivan Recognizes Success of Teleperformance - 04/06/2015
Ytel Announces The Launch of Mobile Companion to Cloud Call Center Software - 04/06/2015
CompuCom Announces New Network, Cloud and Mobile Access Solutions - 04/06/2015
Caterpillar Opens New West Virginia Call Center - 04/01/2015
Virtual Call Centers: The Wave of the Future, and the Present? - 04/01/2015
New Jersey School District Hit By Ransomware Attack - 03/31/2015
Call Centers: Still Unsure How to Reach Customer Nirvana - 03/31/2015
Appboy Officially Launches New Personalization Solution for Mobile Marketing Automation - 03/30/2015
Deutsche Telekom and Cisco Unveil Fruits of Their Partnership - 03/30/2015
FilmTrack and Intacct Form Partnership - 03/30/2015
Google and J&J Partnering on New Operating Room Robotics - 03/30/2015
Olio Joining the Smartwatch World - 03/30/2015
Retailers Still Struggling with Seamless Digital Shopping Experiences - 03/27/2015
Comings and Goings: Birch Announces Upgrade to Systems and New Hires - 03/27/2015
New York Veterans Crisis Line Getting Expansion - 03/27/2015
Wheelings & Dealings: Avtex Acquires Digital Voice Systems - 03/27/2015
Security Is Still Big Concern When Working in the Cloud - 03/23/2015
Security Is Still Big Concern When Working In the Cloud - 03/23/2015
Facebook Now Allows Peer-to-Peer Payments Through Messenger App - 03/23/2015
Avoxi Launches New Rewards Referral Program - 03/17/2015
Tango Networks Teams With Unify On UC and PBX Solution - 03/16/2015
SugarCRM Acquires, Then Shuts Down Stitch - 03/12/2015
NordVPN Launches Secure VPN App for iPhone - 03/12/2015
Marketlink Takes Over Kansas Call Center Previously Run By OLC - 03/11/2015
Computer Guidance Corporation and Comdata Team on Automate Payment Process Solution - 03/11/2015
Insurance Industry Still Trying to Find Magic Bullet for Success - 03/11/2015
Soldier On Opening New Call Center Manned By Vets, For Vets - 03/09/2015
Votacall Given Unified Communications Product of the Year Award - 03/09/2015
Gemalto Announces 4G M2M Solution For Hazardous Work Environments - 03/09/2015
Panasonic Unveils MVNO Service At MWC - 03/09/2015
Colorado Health Care Insurance Exchange Call Center Still Needs More Money - 03/09/2015
Argo Marketing Purchases New Call Center - 03/09/2015
Alteva Partners With Level 3 To Offer True UC Solutions - 03/04/2015
Uneven Customer Satisfaction Index Shows Call Centers Have a Way to Go - 03/04/2015
Video Conferencing Continues To Be the Meeting Solution Of Choice For 2015 - 03/04/2015
Google Adds Live Chat with Businesses to Search Results - 03/02/2015
Will.i.am's Wearable Tech Startup Hires Tech Veteran Phil Molyneaux as COO - 03/02/2015
Bluetooth Call Recorder Bluewire Unveiled - 03/02/2015
24/7 Nursing Call Center Gains Special Accreditation - 03/02/2015
ARM and IBM Partner on New IoT Starter Kit Platform - 03/02/2015
Golden Gate BPO Opening New Florida Call Center - 02/25/2015
Microsoft Moves Quickly to Remove Potentially Dangerous Adware From Lenovo Computers - 02/24/2015
TCG Partners with Broadview to Offer OfficeSuite Cloud Portfolio - 02/24/2015
Analysys Mason Reports Uneven Level of African M-Money Services - 02/24/2015
Portugal Seeing European Guest Workers Flooding to Its Call Centers - 02/24/2015
MegaPath Strikes Deal with GTT - 02/23/2015
BetterCloud Announces Integration with Office 365 and Microsoft Lync - 02/23/2015
Ericsson Unveils New Ericsson Radio System - 02/23/2015
Video Conferencing Being Installed for Federal Inmates - 02/23/2015
Gamification in the Call Center Works to Keep Employees Happy - 02/20/2015
Remote Workers Becoming A More Popular Practice - 02/20/2015
Equation Malware Unstoppable Until Hard Drive Is Destroyed - 02/19/2015
Call Centers: Always Looking for Better Customer Satisfaction - 02/19/2015
Coveo Hits Activation Milestone - 02/18/2015
FCC Looking at Requiring Telcos to Offer Backup Power to Phone Service During Outages - 02/18/2015
Apple Watch Suppliers Reportedly Producing Nearly Six Million Units In First Quarter - 02/18/2015
Canadian Company Relocating More Than 1,000 Call Center Jobs - 02/18/2015
Call Center Jobs Have Their Pros and Cons - 02/17/2015
MoneyGram Now Has More Than 25,000 Locations In Africa - 02/17/2015
Kentucky Reports Nearly 100K Called in for ACA - 02/17/2015
Altitude Software Names Frederico Dias President for Latin American Division - 02/17/2015
Massachusetts ACA Call Center Suffered With Long Wait Times - 02/17/2015
Virtual Call Centers Could be Wave of the Future - 02/17/2015
Contact Centers Looking for Best Practices in 2015 and Beyond - 02/17/2015
Mobile Phones Now Unlockable as Long as Certain Conditions are Met - 02/13/2015
Contact Centers Don't Always Like Using Social Media - 02/13/2015
Activation Lock Protecting iPhone Users Against Thieves Better Than Imagined - 02/13/2015
snom Unveils New IP Desktop Business Phones - 02/13/2015
Ubiquiti Announces New airFiber X - 02/13/2015
Mississippi Call Center is Industry First - 02/10/2015
Capita Buys Avocis Call Center Business - 02/10/2015
Frontier Communications Opening Shuttered AT&T Connecticut Call Center - 02/09/2015
Alorica Opening New Call Center in San Antonio - 02/09/2015
Colorado Health Insurance Exchange Needs More Money to Combat Problems - 02/09/2015
More Operators Set to Staff ACA Cloud Call Centers - 02/09/2015
Report: Companies Look to Improve Customer Service with WFO - 02/05/2015
Radish Announces In-Browser Video Communications App - 02/04/2015
Ericsson Looking at Three Year Restructuring Project - 02/03/2015
Wheelings & Dealings: Imagine Communications Purchases RGB - 02/03/2015
FullContact Launches New Address Book App For iOS - 02/02/2015
NEXT Biometrics Claims Big Order Number For New Market Biometrics - 02/02/2015
Sionic Mobile Now Accepted in More Than 50,000 Stores - 02/02/2015
Sierra Wireless Announces New 4G Gateways - 02/02/2015
Broadsoft Passes 10 Million UC Lines Deployed - 01/27/2015
Vocalcom Takes Home 2015 Internet Telephony Magazine's Product of the Year - 01/27/2015
SpareFoot Looking to Add Workers to Call Center - 01/26/2015
Fiji Airways Opens New Call Center - 01/26/2015
Missouri Political Call Center Shutting Down in February - 01/26/2015
The Philippines Continue to be Strong Call Center Destination - 01/26/2015
Amazon Pulling Beta Version of Wallet App - 01/26/2015
Cambium and Jab Broadband Build on Business Partnership - 01/26/2015
Improving Your Customer Service with Automation - 01/26/2015
Health Care Call Centers Still Seeing Long Waits - 01/26/2015
Business Travelers Eventually May Not Be Travelers At All - 01/26/2015
Energisa Improves Customer Service With Cisco - 01/22/2015
Apple Watch Expected to Boost Mobile Charging Market Big Time - 01/22/2015
Tufts Launches Neurological Telehealth Clinic - 01/21/2015
e2b teknologies Announces New Anytime Collect Customer - 01/21/2015
The Money Source Setting Up New Call Center in Connecticut - 01/19/2015
TennCare Call Center Seeing Unacceptable Wait Times - 01/19/2015
Sitel Announces Big Layoffs in Georgia - 01/19/2015
Symetrix Announces New 2 Line VoIP Card - 01/19/2015
Voicelinx Looking to Offer Cloud Hosted Telephony to IT Resellers - 01/19/2015
Louisville Gets New Call Center with 750 Jobs - 01/19/2015
South Dakota Moving Toward Next Generation 911 Call Centers - 01/19/2015
Obama Administration Wants To Crack Down On Fruits Of Hacking - 01/19/2015
Comings & Goings: Google Taps Tony Faddell as New Glass Project Head - 01/19/2015
Call Center Software Brings Big Return in 21st Century - 01/19/2015
Aetna: Call Center Workers All Getting Raises - 01/19/2015
PLDT Launches New Virtual Desktop - 01/16/2015
New Solution Offers Employee Self Service via Texting - 01/14/2015
Video Conferencing Becoming More Popular Tool In 2015 - 01/14/2015
Sitecore Teams with Microsoft on New Storefront Solution - 01/14/2015
Ruckus Sees Several Wi-Fi Devices Get Microsoft Lync Certification - 01/13/2015
Social Media Will Play Big Part in Customer Service Success In 2015 - 01/13/2015
North Carolina Sees Nearly 300,000 Sign Up For ACA - 01/13/2015
Improved Call Center Customer Service: The 'Must-Have' for 2015 - 01/13/2015
Under Armour Unveils Fitness Tracking Mobile App - 01/13/2015
Report: Intel Investing $300 Million in Workplace Diversity Fund - 01/13/2015
WhatsApp Announces Huge Increase in Subscribers - 01/12/2015
Maximus Laying Off Hundreds at Boise Call Center - 01/12/2015
CashCall Wins Battle in Call Monitoring Court Fight - 01/09/2015
HGS Named Best Large Contact Center at the Contact Center World Awards - 12/29/2014
Competitors to WhatsApp Continue to Grow in VoIP Market - 12/24/2014
Call Recorder Solution Offers Ability to Record FaceTime, Skype Video Calls - 12/24/2014
IBM Launches National Express c2c Mobile Application - 12/23/2014

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