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Oliver VanDervoort Info


Contributing Writer
Oliver has been writing for over four years and in that time has written for two major technological blogs. Oliver has covered everything from politics to entertainment to technology but continues to come back to gadgetry and the all things technical.

Latest Articles

Atlantic City Call Center Adding More Jobs - 10/13/2015
Xerox Adding 200 Workers to Pennsylvania Call Center - 10/12/2015
Speech Analytics Market Set to Explode - 10/07/2015
The Trade Desk Provides Cross-Device Marketing - 10/07/2015
Zoom Increases Number of Conference Participants - 10/07/2015
Novatel Finalizes Acquisition of DigiCore - 10/07/2015
IssueTrak's Keys to Customer Satisfaction - 10/07/2015
HP Announces New OpenSwitch Developers Community - 10/07/2015
Inspirus Announces New Employee Engagement Platform - 10/06/2015
Vonage Wins New Business VoIP Patents - 10/06/2015
Flexera Joins Sci-Tech Daresbury - 10/06/2015
Intelemark Launches Emergency Telemarketing Service - 10/06/2015
Simple Rules Customer Service Companies Must Follow to Keep Customers Happy - 10/06/2015
Central America Fighting Uphill Battle to Lure Outsourcers - 10/05/2015
Panasonic Announces New Service Program for High End Cameras - 10/05/2015
StarTek Adding 300 Temporary Jobs at Colorado Springs Call Center - 10/05/2015
Healthcare Industry Faces Heightened Threat from Hackers - 10/05/2015
Choice Logistics Swear By Remote Workers and Virtualization - 10/02/2015
UK Energy Suppliers Offer a Mixed Bag of Customer Service - 10/02/2015
Digium Announces New CFO - 10/02/2015
Customer Experience Solutions Coming to the Aid of India - 10/02/2015
Report Shows APAC Companies Using Social Media to Their Advantage - 10/02/2015
3CLogic to Have Major Presence at ITEXPO - 10/02/2015
Revolabs Preparing To Show Off Latest Innovation In Audio Tech - 09/30/2015
Report: CPE Market Growing at Impressive Rate - 09/30/2015
Nearly Six Percent of Mobile Users Visit Risky Site Every Day - 09/28/2015
Telecom CapEx to Remain Strong This Year but 2016 Problematic says Dell'Oro Group - 09/28/2015
ZTE Announces OPNFV Arno Testbed for NFV Innovations - 09/28/2015
Comings & Goings: KVH Names Mike Mitsock VP of Marketing - 09/25/2015
REDCOM Rolls Out Infinion UC Platform - 09/25/2015
When It Comes To Contact Centers And Social Media, Triaging Is The Best Strategy - 09/25/2015
Samsung to Offer Leasing Program Similar to Apple's - 09/25/2015
One Horizon Group Announces Roam Frii App for Wi-Fi Calling - 09/24/2015
UK Seeing Big Growth in Broadband Market - 09/24/2015
Dimension Data and EMC Partner on Hybrid Cloud Solutions - 09/22/2015
Ericsson Focusing on 5G R&D in Europe - 09/22/2015
VoicePort Partners with Costco Pharmacies and Other Big-Name Retailers - 09/21/2015
PanTerra, CNSG Partner on Platinum Sponsorship Agreement - 09/21/2015
Big Changes Ahead for the Google Glass Development Team - 09/18/2015
Teradata Launching Global Analytics Hub for Healthcare - 09/18/2015
Somnology Developing a Comprehensive Sleep Tracking Wearable - 09/18/2015
Five9 Announces Salesforce Omni-Channel Support for Cloud Contact Center Software - 09/18/2015
BizSlate Launches ERP in the Cloud - 09/18/2015
Liid Releases Mobile App for CRM Tracking - 09/18/2015
Obama Administration Announces Smart Cities Initiative - 09/18/2015
Lattice Engines Unveils New Buyer Insights Predictive Analytics Solution - 09/17/2015
Doxim Rolls Out Enhanced CRM Solution - 09/17/2015
Pitney Bowes Rolls Out EngageOne Video Solution - 09/17/2015
Software and Automation Helping Today's Call Centers Flourish - 09/15/2015
So Much Technology, Not Enough IT Professionals - 09/15/2015
Preparation for Disaster is Paramount in Business - 09/14/2015
Revolabs Benefiting From Innovative UC Phone Product Line - 09/14/2015
Call Recording is an Ever-Changing Business; Learn How to Change With It - 09/11/2015
Global Enterprise Mobility Market Growing Big Time - 09/11/2015
NetNumber Selected By CETIN Thanks To STP Success - 09/11/2015
TeleTech and Telstra Open New Call Center in The Philippines - 09/09/2015
Oracle Service Cloud Gains Level 4 Security ATO From US Department of Defense - 09/09/2015
Vocalcom to add Twitter Integration to Contact Center Software - 09/08/2015
Video Conferencing: A Must in Today's Business World - 09/08/2015
How Can Companies Improve Customer Service Employee Satisfaction? - 09/08/2015
FEMA Contracts with AT&T to Improve Contact Center Success Rates when Disasters Occur - 09/08/2015
The Questions You Need Answered Before Selecting a VoIP Provider - 09/04/2015
VMware Upgrades Data Center Virtualization Stack - 09/04/2015
Vonage Finalizes iCore Acquisition - 09/04/2015
'Voluntourism' Company Using Social Media to its Advantage - 09/04/2015
The Questions You Need Answered Before Selecting a VoIP Provider - 09/03/2015
Cass Information Systems Secures Patent for TEM Mobile Application - 09/03/2015
Huawei and Red Hat Team on Multi-Vendor Testing for Network Functions Virtualization (NFV) - 08/31/2015
Survey Reveals That People Want to Completely Replace Passwords - 08/28/2015
MegaPath Contracted by MCN for Business VoIP and UC Solutions - 08/28/2015
CentileHosted Wins INTERNET TELEPHONY Excellence Award for UniCom Solution - 08/28/2015
Amazon Bans Flash Ads Starting in September - 08/27/2015
Oracle Acquires Maxymiser to Bolster Its Marketing Approach - 08/27/2015
TNW Launches New Super Portal - 08/27/2015
American Eagle Marketing Head Stepping Down in September - 08/27/2015
Cord Project Announces Version 2.0 of Its Voice Messaging App - 08/25/2015
Accenture Announces New Analytics Applications for Telcos - 08/25/2015
Teleperformance USA Adding Hundreds of Jobs to Florida Call Center - 08/25/2015
TriWest Opening New Call Center in Nashville - 08/25/2015
Alliance Engage Program Now Has 11 Master Agent Portals - 08/21/2015
Windstream Has Entered into HP's PartnerOne Program - 08/21/2015
Alcatel-Lucent Helping Telefonica Transform its Fixed and Mobile Network Infrastructure - 08/21/2015
ConnectSolutions New Suite of Capabilities in Support of Adobe Connect and Skype for Business - 08/21/2015
Temasys Upgrades Its WebRTC Plugin for Safari and Internet Explorer - 08/21/2015
HigherGround Joins the Cisco Solution Partner Program - 08/21/2015
Soft Solutions Announces Ability to Offer New IP Phones to New Zealand Market - 08/20/2015
Heartland Payment Systems and VersaPay Partner to Enhance Accounts Receivable Management - 08/19/2015
Hibernia Rolling Out High-Speed Connections between Nova Scotia, Ireland - 08/19/2015
Telecom Fraud Shows No Signs of Slowing Down - 08/18/2015
Intercom's New Message Goals Email Marketing Tool - 08/18/2015
Researchers Perfecting Tough, Flexible Transistor - 08/18/2015
Healthcare Startups Struggling to Stay Healthy - 08/17/2015
Texas Mutual Deepens Relationship with Guidewire Software - 08/17/2015
Contact Center in Africa Helping To Educate Citizens on Ebola - 08/14/2015
ePlus Receives Award for Customer Service from Cisco - 08/14/2015
Canada Could Capitalize on Nearshoring Trend in Coming Years - 08/14/2015
Remote Management Software Key for Call Centers with Work At Home Agents - 08/14/2015
Richmond Call Center Expanding Its Staff - 08/14/2015
Frasier Meadows Adopts Ericom's AccessNow - 08/14/2015
Atlantic City Call Center Looking to Expand - 08/13/2015
'Work at Home' Benefits Employers, Says Study - 08/12/2015
Wheelings & Dealings: Damovo Acquires CTTL - 08/11/2015
Philippine Call Center Adds Strength with Additional Languages - 08/11/2015
GCI Invests in Alaska-Based Cloud Services with Purchase of NBS - 08/11/2015
SDN/NFV Only Getting Bigger and More Popular - 08/10/2015
Polycom Achieves Lync and Government Certification for Two New Solutions - 08/07/2015
Datawatch and ICG Team Up on Election Issues Analytical Solution - 08/07/2015
Wind River Gets Level 3 Rating From CMMI - 08/06/2015
Wheelings & Dealings: Motorola Reports Falling Profits; Gets $1 Billion Investment - 08/06/2015
Aryaka Shows Record Growth in First Half of 2015 - 08/06/2015
Patton Extends Relationship with BroadSoft's BroadWorks - 08/06/2015
Cambium Sets Record for Longest Network Link - 08/06/2015
Sitel is Looking to Create Jobs in Oklahoma - 08/06/2015
NaviSite Doubles Down on VMware Offerings - 08/06/2015
Laying Out Benefits of SD-WAN Solutions - 08/05/2015
ICF Contracts with State of Maryland to Run DHR Call Center - 08/05/2015
Wheelings & Dealings: Zscaler Nets $100 Million in New Funding Round - 08/05/2015
Mattersight ROI Calculator Geared Toward Helping Call Centers Succeed - 08/05/2015
Call Center Employee Happiness: Crucial To Customer Service Success - 08/04/2015
Latin America is a Contact Center Market Region on the Rise - 08/03/2015
Comings & Goings: Avant Names Ron Hayman Chief Cloud Officer - 08/03/2015
Majority of UK Business Users Benefit from Video Conferencing Solutions - 08/03/2015
euNetworks Partners With Ciena On High Bandwidth Internet Platform - 07/31/2015
Enterprise Edge Market Expected To Top $17 Billion By 2019 - 07/31/2015
Skype Shows Other Contact Centers How it's Done - 07/28/2015
BitPhone Allows For Cheap Calls Paid For By Digital Currency - 07/28/2015's Nexus Contact Center Software Wins Prestigious Award - 07/28/2015
Alabama Call Center Announces Expansion - 07/28/2015
TrueConf Unveils Version of Video Conferencing Solution for Mac and Linux - 07/20/2015
Ceragon Aiding Asia Pacific-Based Firms with 4G Service Launch - 07/16/2015
No Limits Software's RaMP is Now Integrated with Cisco UCS Manager - 07/16/2015
HoverStat Continues Looking to Improve Its Unmanned Aircraft Vehicles (Drone) Program - 07/16/2015
McAfee Believes NYSE, United, Wall Street Journal Came Under Attack - 07/15/2015
Accenture Insights Platform Enhances Business Intelligence - 07/14/2015
Comings & Goings: Polycom Hires Christopher Jones as Americas President - 07/14/2015
Coca-Cola Opening Call Center in North Carolina - 07/14/2015
Medworx Turns to 3CLogic for Its Cloud-Based Contact Center Software - 07/14/2015
QGate Relaunches intelli-CTi for Infor CRM with New Features - 07/14/2015
High Speed Mobile Connections Skyrocketing in Asia Pacific - 07/14/2015
CounterPath Announces UC Deal with Integrator - 07/13/2015
CustomerCount Names New EVP of Business Development - 07/13/2015
Telemate Launches Bigger And Better UC Analytics Platform - 07/13/2015
[24]7 Rises to the Top of the Chat Agent Provider Field - 07/10/2015
Cisco Announces Investment in UK Tech Growth - 07/10/2015
Hughes Networks Strengthen MPLS Contract with AfDB - 07/09/2015
IBM Getting Set to Launch New Initiative in the NFV Market - 07/09/2015
CSG Government Solutions Contracted by Vermont for Quality Assurance - 07/09/2015
Nissan Keeping Customers Happy with OpenScape Call Center Solution - 07/08/2015
T-Mobile Making Changes at New Mexico Call Center - 07/07/2015
Turkish Airlines Launches Call Center for Customers in the Middle East - 07/07/2015
Randstad Partners with Aspect on Cloud Contact Software - 07/07/2015
Broadview and DATAK Form New Partnership - 07/07/2015
Cozzi Unveils Subscription Software Licensing Plan That Makes Money Sense - 07/07/2015
Avaya India Unveils Free Trial of Top-of-the-Line Video Conferencing Solution - 07/06/2015
Corning Rolls Out EDGE8 Optical Cable Solution - 07/06/2015
NewVoiceMedia Launches New ContactWorld Platform - 07/06/2015
Wheelings & Dealings: Brazen Scores Big Round of Funding for Engagement Platform - 07/06/2015
Contact Centers Need a Human Touch in Their Omni-channel Approach - 07/02/2015
Video Conferencing Market Picking Up Speed in Adoption Rates - 07/01/2015
Sitel Scrambling to Add Jobs to Florida Call Centers - 06/30/2015
Ciena Shows Off New CPE Built for NFV - 06/30/2015
VoltDelta Names Ben Miller Senior Vice President - 06/30/2015
Telarus Rolls Out Carrier Neutral SSaS Program - 06/30/2015
Callidus Clicktools Improves Call Center Customer Service - 06/30/2015
Netflix Could Force European OTT Operators to Adjust Their Approach - 06/30/2015
Teleperformance Adds To Massive Workforce in Philippines with 16th Call Center Site - 06/29/2015
Time Warner May Bring More Call Center Jobs to Charlotte - 06/29/2015
Report: Facial Recognition Market About to See Huge Jump - 06/29/2015
Tumblr Launches Tumblr TV for GIFs - 06/29/2015
Satya Nadella Tries to Show Microsoft Employees the Company is in Good Hands - 06/29/2015
Tucson Call Center Geared Toward Helping Veterans - 06/29/2015
Tennessee Town Gets New Call Center - 06/29/2015
Tigerpaw and GMS Live Expert Team Up On Automated Help Desk Solution - 06/26/2015
Ukrtelekom Launches Cloud Based Virtual PBX - 06/25/2015
DigitalGenius Raises More Capital for Its Automated Customer Service Platform - 06/24/2015
VoIP Users Need to Change Approach vs. Hackers, Attackers - 06/24/2015
Best Practices for Today's Call Center Operators - 06/23/2015
RingCentral Acquires Glip for Collaboration Integration - 06/23/2015
Court Systems Express Appreciation for Video Conferencing - 06/23/2015
Wearsafe Tag is Wearable Tech with a Different Aim - 06/23/2015
SPIRIT DSP Now an Officially Licensed Partner of ANET - 06/23/2015
Call Centers Help Leads Turn into Successful Conversions - 06/22/2015
Gigaset Announces Its Own Smartphone Coming Later This Year - 06/22/2015
Call Centers' Reservations About Automation Largely Unfounded - 06/22/2015
Pennsylvania Raises Phone Surcharges to Pay for 911 Call Center Upgrades - 06/22/2015
Biometric Security Getting Bigger, Faster - 06/22/2015
Survey Shows Workers Happier With In-House IT Departments - 06/22/2015
Government Call Centers See Customer Service Satisfaction Scores Going Up - 06/22/2015
Comcast Requesting Tax Incentives From Tucson in Return for Call Center Business - 06/22/2015
LiveVox and Adreima Help Healthcare Call Centers Handle Increased Demands - 06/18/2015
IBM Expands European Presence with New Data Center in Italy - 06/18/2015
Wearable Tech Becoming a Bigger Focus for the Enterprise - 06/18/2015
Ozonetel's Upgraded CloudAgent Chat Solution Adapts And Integrates on the Fly - 06/18/2015
VoltDelta and Oracle Partner on WebRTC Enabled Cloud Call Center Solution - 06/17/2015
The IRS and Tax Prep Firms are Partnering to Make Your Tax Return More Secure - 06/17/2015
Parker Aerospace Launches Customer Response Center - 06/17/2015
Avaya Named Leader in Gartner Magic Quadrant, Again - 06/16/2015
South Carolina Town Lands ACA Call Center Jobs - 06/16/2015
Talkdesk Rakes In $15M In New Capital Funding Round For Cloud Call Center Software - 06/15/2015
Pennsylvania Call Center Moving Ahead After Parking Snafu Sorted Out - 06/15/2015
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