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Oliver VanDervoort Info

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Contributing Writer
Oliver has been writing for over four years and in that time has written for two major technological blogs. Oliver has covered everything from politics to entertainment to technology but continues to come back to gadgetry and the all things technical.

Latest Articles

Alteva Partners With Level 3 To Offer True UC Solutions - 03/04/2015
Uneven Customer Satisfaction Index Shows Call Centers Have a Way to Go - 03/04/2015
Video Conferencing Continues To Be the Meeting Solution Of Choice For 2015 - 03/04/2015
Google Adds Live Chat with Businesses to Search Results - 03/02/2015
Will.i.am's Wearable Tech Startup Hires Tech Veteran Phil Molyneaux as COO - 03/02/2015
Bluetooth Call Recorder Bluewire Unveiled - 03/02/2015
24/7 Nursing Call Center Gains Special Accreditation - 03/02/2015
ARM and IBM Partner on New IoT Starter Kit Platform - 03/02/2015
Golden Gate BPO Opening New Florida Call Center - 02/25/2015
Microsoft Moves Quickly to Remove Potentially Dangerous Adware From Lenovo Computers - 02/24/2015
TCG Partners with Broadview to Offer OfficeSuite Cloud Portfolio - 02/24/2015
Analysys Mason Reports Uneven Level of African M-Money Services - 02/24/2015
Portugal Seeing European Guest Workers Flooding to Its Call Centers - 02/24/2015
MegaPath Strikes Deal with GTT - 02/23/2015
BetterCloud Announces Integration with Office 365 and Microsoft Lync - 02/23/2015
Ericsson Unveils New Ericsson Radio System - 02/23/2015
Video Conferencing Being Installed for Federal Inmates - 02/23/2015
Gamification in the Call Center Works to Keep Employees Happy - 02/20/2015
Remote Workers Becoming A More Popular Practice - 02/20/2015
Equation Malware Unstoppable Until Hard Drive Is Destroyed - 02/19/2015
Call Centers: Always Looking for Better Customer Satisfaction - 02/19/2015
Coveo Hits Activation Milestone - 02/18/2015
FCC Looking at Requiring Telcos to Offer Backup Power to Phone Service During Outages - 02/18/2015
Apple Watch Suppliers Reportedly Producing Nearly Six Million Units In First Quarter - 02/18/2015
Canadian Company Relocating More Than 1,000 Call Center Jobs - 02/18/2015
Call Center Jobs Have Their Pros and Cons - 02/17/2015
MoneyGram Now Has More Than 25,000 Locations In Africa - 02/17/2015
Kentucky Reports Nearly 100K Called in for ACA - 02/17/2015
Altitude Software Names Frederico Dias President for Latin American Division - 02/17/2015
Massachusetts ACA Call Center Suffered With Long Wait Times - 02/17/2015
Virtual Call Centers Could be Wave of the Future - 02/17/2015
Contact Centers Looking for Best Practices in 2015 and Beyond - 02/17/2015
Mobile Phones Now Unlockable as Long as Certain Conditions are Met - 02/13/2015
Contact Centers Don't Always Like Using Social Media - 02/13/2015
Activation Lock Protecting iPhone Users Against Thieves Better Than Imagined - 02/13/2015
snom Unveils New IP Desktop Business Phones - 02/13/2015
Ubiquiti Announces New airFiber X - 02/13/2015
Mississippi Call Center is Industry First - 02/10/2015
Capita Buys Avocis Call Center Business - 02/10/2015
Frontier Communications Opening Shuttered AT&T Connecticut Call Center - 02/09/2015
Alorica Opening New Call Center in San Antonio - 02/09/2015
Colorado Health Insurance Exchange Needs More Money to Combat Problems - 02/09/2015
More Operators Set to Staff ACA Cloud Call Centers - 02/09/2015
Report: Companies Look to Improve Customer Service with WFO - 02/05/2015
Radish Announces In-Browser Video Communications App - 02/04/2015
Ericsson Looking at Three Year Restructuring Project - 02/03/2015
Wheelings & Dealings: Imagine Communications Purchases RGB - 02/03/2015
FullContact Launches New Address Book App For iOS - 02/02/2015
NEXT Biometrics Claims Big Order Number For New Market Biometrics - 02/02/2015
Sionic Mobile Now Accepted in More Than 50,000 Stores - 02/02/2015
Sierra Wireless Announces New 4G Gateways - 02/02/2015
Broadsoft Passes 10 Million UC Lines Deployed - 01/27/2015
Vocalcom Takes Home 2015 Internet Telephony Magazine's Product of the Year - 01/27/2015
SpareFoot Looking to Add Workers to Call Center - 01/26/2015
Fiji Airways Opens New Call Center - 01/26/2015
Missouri Political Call Center Shutting Down in February - 01/26/2015
The Philippines Continue to be Strong Call Center Destination - 01/26/2015
Amazon Pulling Beta Version of Wallet App - 01/26/2015
Cambium and Jab Broadband Build on Business Partnership - 01/26/2015
Improving Your Customer Service with Automation - 01/26/2015
Health Care Call Centers Still Seeing Long Waits - 01/26/2015
Business Travelers Eventually May Not Be Travelers At All - 01/26/2015
Energisa Improves Customer Service With Cisco - 01/22/2015
Apple Watch Expected to Boost Mobile Charging Market Big Time - 01/22/2015
Tufts Launches Neurological Telehealth Clinic - 01/21/2015
e2b teknologies Announces New Anytime Collect Customer - 01/21/2015
The Money Source Setting Up New Call Center in Connecticut - 01/19/2015
TennCare Call Center Seeing Unacceptable Wait Times - 01/19/2015
Sitel Announces Big Layoffs in Georgia - 01/19/2015
Symetrix Announces New 2 Line VoIP Card - 01/19/2015
Voicelinx Looking to Offer Cloud Hosted Telephony to IT Resellers - 01/19/2015
Louisville Gets New Call Center with 750 Jobs - 01/19/2015
South Dakota Moving Toward Next Generation 911 Call Centers - 01/19/2015
Obama Administration Wants To Crack Down On Fruits Of Hacking - 01/19/2015
Comings & Goings: Google Taps Tony Faddell as New Glass Project Head - 01/19/2015
Call Center Software Brings Big Return in 21st Century - 01/19/2015
Aetna: Call Center Workers All Getting Raises - 01/19/2015
PLDT Launches New Virtual Desktop - 01/16/2015
New Solution Offers Employee Self Service via Texting - 01/14/2015
Video Conferencing Becoming More Popular Tool In 2015 - 01/14/2015
Sitecore Teams with Microsoft on New Storefront Solution - 01/14/2015
Ruckus Sees Several Wi-Fi Devices Get Microsoft Lync Certification - 01/13/2015
Social Media Will Play Big Part in Customer Service Success In 2015 - 01/13/2015
North Carolina Sees Nearly 300,000 Sign Up For ACA - 01/13/2015
Improved Call Center Customer Service: The 'Must-Have' for 2015 - 01/13/2015
Under Armour Unveils Fitness Tracking Mobile App - 01/13/2015
Report: Intel Investing $300 Million in Workplace Diversity Fund - 01/13/2015
WhatsApp Announces Huge Increase in Subscribers - 01/12/2015
Maximus Laying Off Hundreds at Boise Call Center - 01/12/2015
CashCall Wins Battle in Call Monitoring Court Fight - 01/09/2015
HGS Named Best Large Contact Center at the Contact Center World Awards - 12/29/2014
Competitors to WhatsApp Continue to Grow in VoIP Market - 12/24/2014
Call Recorder Solution Offers Ability to Record FaceTime, Skype Video Calls - 12/24/2014
IBM Launches National Express c2c Mobile Application - 12/23/2014
Barclays Announces Electronic Glove That Allows You to Pay for Purchases - 12/23/2014
Blackberry Brings QWERTY Back with 'Blackberry Classic' Smartphone - 12/19/2014
Blue Jeans' Video Conferencing Solution Makes Remote Viewers Active Participants - 12/19/2014
College Call Center Closing In Colorado Springs - 12/19/2014
Sandals Opening New Call Center in Grenada - 12/19/2014
BrightPattern Announces New Call Center Metrics Dashboard - 12/19/2014
HHS Teams with Monster, Peer.org and Higi to Assist in Affordable Care Act Open Enrollment - 12/19/2014
UR Robots Launches App Store to Enhance Robot Performance - 12/19/2014
Frontier Looking For Bi-Lingual Call Center Workers - 12/19/2014
Survey Finds Desk Phones Becoming Obsolete in Small Business World - 12/15/2014
New Survey Shows Increase Dependence on Mobile Devices - 12/15/2014
Houston Gets its First Bitcoin ATM - 12/15/2014
Mobile Enterprise Application Use Increasing Quickly - 12/15/2014
Amazon's E-Card App, Surprise! Launches - 12/15/2014
Busy Signal: State Government Causing Headaches for ACA Coverage - 12/15/2014
Telarus Cited in Network Connectivity Services Partner Program Guide - 12/15/2014
Comings & Goings: Carbonite Names New CEO - 12/12/2014
Mobile Shoppers do Most Shopping on Weekends - 12/12/2014
Glasgow Call Center Workers Very Much In Demand - 12/12/2014
Edwards Answering Service Launches Database Management Solution - 12/12/2014
iland Announces Updates to Enterprise Cloud Solution - 12/12/2014
Those Planning on Purchasing Wearable Tech Numbers One in Five - 12/12/2014
New Outbound Call Center Aimed At Improving Customer Service - 12/10/2014
Broadcom Now Offers NFC Tech in WICED SDK - 12/10/2014
Digium Launches Switchvox IP Phone iPhone App - 12/08/2014
Philippines Continues to Grow as Call Center Destination - 12/08/2014
LTE Market Ready for Peak - 12/08/2014
CRM Needs to Go Beyond Software - 12/08/2014
West Corporation Looking To Staff El Paso Call Center - 12/08/2014
Columbia Fines Cell Providers for Poor Customer Service - 12/08/2014
CrossClick Media Announces Partnership with Voters for Hillary - 12/08/2014
Tennessee Call Center Offering Big Wages to Employees - 12/08/2014
Telecom Company Launches Voice Recognition Solution in Its Call Centers - 12/08/2014
Roku Continues To Lead Steaming Media Device Market - 12/05/2014
Strap Gets Funding for Wearable Device Analytics - 12/05/2014
Mobile Transactions Crossing 200 Billion By 2019 - 12/05/2014
Google Announces Products to be Aimed More at Kids - 12/05/2014
UK Banks Moving Toward Skype-Like Service for Call Centers - 12/05/2014
Liif Pillbox Alerts On Missed Medicine - 12/04/2014
Alcatel-Lucent and Ooredoo Algeria Partner on Superfast Mobile Network - 12/02/2014
SoftInventive Labs Launches New Software Management Solution - 12/02/2014
UK Town Installing New Home Care Worker Monitoring System - 12/02/2014
Experts Say Texting While Driving is Addictive - 12/02/2014
ACA Relaunch Sees Decreased Call Center Wait Times - 12/02/2014
Telcom Company Rolls Out Complete Video Conferencing Solution - 12/01/2014
Telefonica Announces Completion of SDN Proof-of-Concept Trial - 12/01/2014
Call Center Analytics Can Lead To Real Success - 12/01/2014
UK Call Center Raises Money for Children in Need - 12/01/2014
Archway Expands End-To-End Call Center Marketing Operations - 12/01/2014
Telefonica, Geotab Partner on New M2M Fleet Management Solution - 12/01/2014
Apac Expanding Call Center Workforce in Arizona - 11/26/2014
Xoom Launches Xoom Bill Pay - 11/26/2014
Philippines Looking at More Rural Call Centers - 11/26/2014
Earthlink Unveils Hosted Contact Center Solution - 11/25/2014
Infosys Rolls Out SAP Business Suite Powered by SAP HANA - 11/25/2014
PetHub.com Aims to Return More Lost Cats and Dogs - 11/25/2014
Call Center Employees Rate Low in Health, Happiness - 11/24/2014
CareSource Opens New Cloud Call Center in Indianapolis - 11/24/2014
Las Vegas Companies Seeing Stiff Competition in Call Center Market - 11/24/2014
ACA Relaunch Goes Smoothly; HHS Handles 200,000 Calls - 11/20/2014
Philippines Airlines Rated Among the Best in Customer Service - 11/20/2014
T-Mobile Offering Black Friday Deal on Tablet before Black Friday - 11/20/2014
Lufthansa Turns to IBM for Business Management Service Expertise - 11/20/2014
Facebook Launches Standalone Groups Application - 11/20/2014
T-Mobile's Oregon Call Center Job Fair Sees Good Attendance - 11/20/2014
Report Indicates Smart Grid Tech Revenues to Top $70B By 2023 - 11/20/2014
Gartner Puts Unify in Leaders Quadrant of Magic Quadrant for Corporate Telephony - 11/20/2014
Apple Releases WatchKit for Developers - 11/20/2014
GoToMeeting Free Seeing Adoption Rates Start to Pick Up - 11/19/2014
MNsure Health Care Center Relaunch Goes Smoothly - 11/18/2014
Relaunch Of ACA Going Smoother Than Last Year - 11/18/2014
Wearable Tech Turning to the Fashion World for Pointers - 11/17/2014
Blackberry Launches BBM Meetings Voice and Video Conferencing Solution - 11/17/2014
Michigan Benefits Company Opens Las Vegas Call Center - 11/17/2014
Obama Seeks Net Neutrality Directive; AT&T Stops Work on High-Speed Internet - 11/17/2014
SAP Unveils New Customer Engagement and Metrics Solution - 11/17/2014
CashCall Wins Battle Against Class Action Lawsuit for Call Monitoring - 11/13/2014
AGT Rolls Out Alliance Service Suite - 11/13/2014
AT&T and Verizon Announce Partnership on VoLTE Interoperability - 11/11/2014
Houston Call Center Gearing Up For ACA Enrollment Questions - 11/11/2014
Study: Certified Workstation Market Strong in Q3 - 11/11/2014
BitPay Launches New Bitcoin Payment App Using NFC Tech - 11/10/2014
New Report Shows Broadband Connection Issues Prevalent In Europe - 11/10/2014
Sierra Leone Call Center Dealing with Unique Difficulties - 11/10/2014
DSP Group and Yoga Partner on ULE IoT Secure Solution - 11/10/2014
Of All Places: Albuquerque Opens Yet Another New Call Center - 11/10/2014
SpaceCurve and AirSage Partner on New Consumer Analytics Solution - 11/07/2014
Epicor Finalizes Takeover of Quantisense - 11/07/2014
Starwood Hotels Makes Your iPhone and Apple Watch Your New Room Key - 11/07/2014
Circle Officially Launches Bitcoin App - 11/07/2014
Microsoft Enterprise Changing the Way It Handles Licenses - 11/07/2014
Atlanta Opens 311 Informational Call Center - 11/06/2014
LoopPay Launches CardCase for Easier Mobile Payments - 11/04/2014
PayPal Officially Launches 'Pay After Delivery' Service - 11/04/2014
MNsure Health Care Call Center Promises Better Performance This Time Around - 11/04/2014
NFL Implements RFID Chips for Better Statistical Representation - 11/03/2014
Russian Bank Using Voice Recognition Software for Its Call Centers - 11/03/2014
UK Call Center Moving From Birmingham from Leicester Next Spring - 11/03/2014
Philippines Hosting Call Center Week in December - 11/03/2014
Work-From-Home Call Center Popularity Growing - 11/03/2014
Facebook Reports Big Q3 Revenue Jump - 10/31/2014
Hewlett-Packard Looking to Sell Chinese Networking Branch - 10/30/2014
Cellular Providers Racing Towards Faster Connection Speeds - 10/29/2014
Live Video, Co-Browsing are the Future of Customer Service - 10/29/2014
Apple and Nike Reportedly Teaming Up on New Wearable Device - 10/29/2014
Report: NFC Payment Users to Top 500 Million by 2019 - 10/29/2014

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