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Oliver VanDervoort Info


Contributing Writer
Oliver has been writing for over four years and in that time has written for two major technological blogs. Oliver has covered everything from politics to entertainment to technology but continues to come back to gadgetry and the all things technical.

Latest Articles

Survey Reveals That People Want to Completely Replace Passwords - 08/28/2015
MegaPath Contracted by MCN for Business VoIP and UC Solutions - 08/28/2015
CentileHosted Wins INTERNET TELEPHONY Excellence Award for UniCom Solution - 08/28/2015
Amazon Bans Flash Ads Starting in September - 08/27/2015
Oracle Acquires Maxymiser to Bolster Its Marketing Approach - 08/27/2015
TNW Launches New Super Portal - 08/27/2015
American Eagle Marketing Head Stepping Down in September - 08/27/2015
Cord Project Announces Version 2.0 of Its Voice Messaging App - 08/25/2015
Accenture Announces New Analytics Applications for Telcos - 08/25/2015
Teleperformance USA Adding Hundreds of Jobs to Florida Call Center - 08/25/2015
TriWest Opening New Call Center in Nashville - 08/25/2015
Alliance Engage Program Now Has 11 Master Agent Portals - 08/21/2015
Windstream Has Entered into HP's PartnerOne Program - 08/21/2015
Alcatel-Lucent Helping Telefonica Transform its Fixed and Mobile Network Infrastructure - 08/21/2015
ConnectSolutions New Suite of Capabilities in Support of Adobe Connect and Skype for Business - 08/21/2015
Temasys Upgrades Its WebRTC Plugin for Safari and Internet Explorer - 08/21/2015
HigherGround Joins the Cisco Solution Partner Program - 08/21/2015
Soft Solutions Announces Ability to Offer New IP Phones to New Zealand Market - 08/20/2015
Heartland Payment Systems and VersaPay Partner to Enhance Accounts Receivable Management - 08/19/2015
Hibernia Rolling Out High-Speed Connections between Nova Scotia, Ireland - 08/19/2015
Telecom Fraud Shows No Signs of Slowing Down - 08/18/2015
Intercom's New Message Goals Email Marketing Tool - 08/18/2015
Researchers Perfecting Tough, Flexible Transistor - 08/18/2015
Healthcare Startups Struggling to Stay Healthy - 08/17/2015
Texas Mutual Deepens Relationship with Guidewire Software - 08/17/2015
Contact Center in Africa Helping To Educate Citizens on Ebola - 08/14/2015
ePlus Receives Award for Customer Service from Cisco - 08/14/2015
Canada Could Capitalize on Nearshoring Trend in Coming Years - 08/14/2015
Remote Management Software Key for Call Centers with Work At Home Agents - 08/14/2015
Richmond Call Center Expanding Its Staff - 08/14/2015
Frasier Meadows Adopts Ericom's AccessNow - 08/14/2015
Atlantic City Call Center Looking to Expand - 08/13/2015
'Work at Home' Benefits Employers, Says Study - 08/12/2015
Wheelings & Dealings: Damovo Acquires CTTL - 08/11/2015
Philippine Call Center Adds Strength with Additional Languages - 08/11/2015
GCI Invests in Alaska-Based Cloud Services with Purchase of NBS - 08/11/2015
SDN/NFV Only Getting Bigger and More Popular - 08/10/2015
Polycom Achieves Lync and Government Certification for Two New Solutions - 08/07/2015
Datawatch and ICG Team Up on Election Issues Analytical Solution - 08/07/2015
Wind River Gets Level 3 Rating From CMMI - 08/06/2015
Wheelings & Dealings: Motorola Reports Falling Profits; Gets $1 Billion Investment - 08/06/2015
Aryaka Shows Record Growth in First Half of 2015 - 08/06/2015
Patton Extends Relationship with BroadSoft's BroadWorks - 08/06/2015
Cambium Sets Record for Longest Network Link - 08/06/2015
Sitel is Looking to Create Jobs in Oklahoma - 08/06/2015
NaviSite Doubles Down on VMware Offerings - 08/06/2015
Laying Out Benefits of SD-WAN Solutions - 08/05/2015
ICF Contracts with State of Maryland to Run DHR Call Center - 08/05/2015
Wheelings & Dealings: Zscaler Nets $100 Million in New Funding Round - 08/05/2015
Mattersight ROI Calculator Geared Toward Helping Call Centers Succeed - 08/05/2015
Call Center Employee Happiness: Crucial To Customer Service Success - 08/04/2015
Latin America is a Contact Center Market Region on the Rise - 08/03/2015
Comings & Goings: Avant Names Ron Hayman Chief Cloud Officer - 08/03/2015
Majority of UK Business Users Benefit from Video Conferencing Solutions - 08/03/2015
euNetworks Partners With Ciena On High Bandwidth Internet Platform - 07/31/2015
Enterprise Edge Market Expected To Top $17 Billion By 2019 - 07/31/2015
Skype Shows Other Contact Centers How it's Done - 07/28/2015
BitPhone Allows For Cheap Calls Paid For By Digital Currency - 07/28/2015
Support.com's Nexus Contact Center Software Wins Prestigious Award - 07/28/2015
Alabama Call Center Announces Expansion - 07/28/2015
TrueConf Unveils Version of Video Conferencing Solution for Mac and Linux - 07/20/2015
Ceragon Aiding Asia Pacific-Based Firms with 4G Service Launch - 07/16/2015
No Limits Software's RaMP is Now Integrated with Cisco UCS Manager - 07/16/2015
HoverStat Continues Looking to Improve Its Unmanned Aircraft Vehicles (Drone) Program - 07/16/2015
McAfee Believes NYSE, United, Wall Street Journal Came Under Attack - 07/15/2015
Accenture Insights Platform Enhances Business Intelligence - 07/14/2015
Comings & Goings: Polycom Hires Christopher Jones as Americas President - 07/14/2015
Coca-Cola Opening Call Center in North Carolina - 07/14/2015
Medworx Turns to 3CLogic for Its Cloud-Based Contact Center Software - 07/14/2015
QGate Relaunches intelli-CTi for Infor CRM with New Features - 07/14/2015
High Speed Mobile Connections Skyrocketing in Asia Pacific - 07/14/2015
CounterPath Announces UC Deal with Integrator - 07/13/2015
CustomerCount Names New EVP of Business Development - 07/13/2015
Telemate Launches Bigger And Better UC Analytics Platform - 07/13/2015
[24]7 Rises to the Top of the Chat Agent Provider Field - 07/10/2015
Cisco Announces Investment in UK Tech Growth - 07/10/2015
Hughes Networks Strengthen MPLS Contract with AfDB - 07/09/2015
IBM Getting Set to Launch New Initiative in the NFV Market - 07/09/2015
CSG Government Solutions Contracted by Vermont for Quality Assurance - 07/09/2015
Nissan Keeping Customers Happy with OpenScape Call Center Solution - 07/08/2015
T-Mobile Making Changes at New Mexico Call Center - 07/07/2015
Turkish Airlines Launches Call Center for Customers in the Middle East - 07/07/2015
Randstad Partners with Aspect on Cloud Contact Software - 07/07/2015
Broadview and DATAK Form New Partnership - 07/07/2015
Cozzi Unveils Subscription Software Licensing Plan That Makes Money Sense - 07/07/2015
Avaya India Unveils Free Trial of Top-of-the-Line Video Conferencing Solution - 07/06/2015
Corning Rolls Out EDGE8 Optical Cable Solution - 07/06/2015
NewVoiceMedia Launches New ContactWorld Platform - 07/06/2015
Wheelings & Dealings: Brazen Scores Big Round of Funding for Engagement Platform - 07/06/2015
Contact Centers Need a Human Touch in Their Omni-channel Approach - 07/02/2015
Video Conferencing Market Picking Up Speed in Adoption Rates - 07/01/2015
Sitel Scrambling to Add Jobs to Florida Call Centers - 06/30/2015
Ciena Shows Off New CPE Built for NFV - 06/30/2015
VoltDelta Names Ben Miller Senior Vice President - 06/30/2015
Telarus Rolls Out Carrier Neutral SSaS Program - 06/30/2015
Callidus Clicktools Improves Call Center Customer Service - 06/30/2015
Netflix Could Force European OTT Operators to Adjust Their Approach - 06/30/2015
Teleperformance Adds To Massive Workforce in Philippines with 16th Call Center Site - 06/29/2015
Time Warner May Bring More Call Center Jobs to Charlotte - 06/29/2015
Report: Facial Recognition Market About to See Huge Jump - 06/29/2015
Tumblr Launches Tumblr TV for GIFs - 06/29/2015
Satya Nadella Tries to Show Microsoft Employees the Company is in Good Hands - 06/29/2015
Tucson Call Center Geared Toward Helping Veterans - 06/29/2015
Tennessee Town Gets New Call Center - 06/29/2015
Tigerpaw and GMS Live Expert Team Up On Automated Help Desk Solution - 06/26/2015
Ukrtelekom Launches Cloud Based Virtual PBX - 06/25/2015
DigitalGenius Raises More Capital for Its Automated Customer Service Platform - 06/24/2015
VoIP Users Need to Change Approach vs. Hackers, Attackers - 06/24/2015
Best Practices for Today's Call Center Operators - 06/23/2015
RingCentral Acquires Glip for Collaboration Integration - 06/23/2015
Court Systems Express Appreciation for Video Conferencing - 06/23/2015
Wearsafe Tag is Wearable Tech with a Different Aim - 06/23/2015
SPIRIT DSP Now an Officially Licensed Partner of ANET - 06/23/2015
Call Centers Help Leads Turn into Successful Conversions - 06/22/2015
Gigaset Announces Its Own Smartphone Coming Later This Year - 06/22/2015
Call Centers' Reservations About Automation Largely Unfounded - 06/22/2015
Pennsylvania Raises Phone Surcharges to Pay for 911 Call Center Upgrades - 06/22/2015
Biometric Security Getting Bigger, Faster - 06/22/2015
Survey Shows Workers Happier With In-House IT Departments - 06/22/2015
Government Call Centers See Customer Service Satisfaction Scores Going Up - 06/22/2015
Comcast Requesting Tax Incentives From Tucson in Return for Call Center Business - 06/22/2015
LiveVox and Adreima Help Healthcare Call Centers Handle Increased Demands - 06/18/2015
IBM Expands European Presence with New Data Center in Italy - 06/18/2015
Wearable Tech Becoming a Bigger Focus for the Enterprise - 06/18/2015
Ozonetel's Upgraded CloudAgent Chat Solution Adapts And Integrates on the Fly - 06/18/2015
VoltDelta and Oracle Partner on WebRTC Enabled Cloud Call Center Solution - 06/17/2015
The IRS and Tax Prep Firms are Partnering to Make Your Tax Return More Secure - 06/17/2015
Parker Aerospace Launches Customer Response Center - 06/17/2015
Avaya Named Leader in Gartner Magic Quadrant, Again - 06/16/2015
South Carolina Town Lands ACA Call Center Jobs - 06/16/2015
Talkdesk Rakes In $15M In New Capital Funding Round For Cloud Call Center Software - 06/15/2015
Pennsylvania Call Center Moving Ahead After Parking Snafu Sorted Out - 06/15/2015
Ericsson Partners With Verifone Mobile on Mobile Wallet Solutions - 06/15/2015
PUB HTML5 Upgrades Its Brochure-making Software - 06/15/2015
Virtual Routers Sales Numbers Will See Massive Growth - 06/15/2015
ATIS Discusses Its 5G Plans at Chicago Symposium - 06/15/2015
RFID Boosting Advances in Healthcare Market - 06/15/2015
Upgrades Released for Upstream Works for Finesse - 06/12/2015
Quantum Interface Launches New Interface with Predictive Navigation - 06/12/2015
Global VoIP Markets Growing All The Time - 06/12/2015
Wheelings & Dealings: Illusive Gets New Series of Funding from Team8 - 06/11/2015
Plantronics Releases Update to Blackwire Headsets - 06/09/2015
South African Telecom Carrier Costs Up Due To VoLTE - 06/09/2015
Regal Wines Moving to DadeSystems for Accounts Receivable Solutions - 06/09/2015
Gas South Chooses USAN's Customer Service Solution for Call Centers - 06/09/2015
Researchers Finding Success With Powering Small Devices Using Wi-Fi Signals - 06/08/2015
AtHoc Announces Next General Crisis Management App is Available on Cisco's CUCM - 06/08/2015
TDC and Alcatel-Lucent Announce Partnership in Growing IPTV Business - 06/08/2015
IBM Acquires Hybrid Cloud Provider Blue Box - 06/08/2015
Toledo Gets Its Second Call Center in Two Months - 06/08/2015
Pegasystems Announces Upgrade to Pega Customer Service for Healthcare Application - 06/08/2015
LoopUp Signs On for Voxbone's Newest Conferencing Service - 06/08/2015
WhatsApp Beta Testing VoIP Service in Windows Phone App - 06/08/2015
Microsoft Updates Lync iPhone App, Still No Skype Integration - 06/08/2015
LyncShield Launches New Solution to Work With VPNs and Microsoft Lync - 06/05/2015
Lycos Launches Wearable Devices - 06/05/2015
The AARP Wants Crackdown On Online Dating Scammers - 06/05/2015
LiveHive Unveils Upgrades to Its Sales Acceleration Platform - 06/05/2015
Drip Brings Dropcam Images to Your Apple Watch - 06/05/2015
HP Announces Split is Effective in November - 06/05/2015
Voipfuture Announces Upgrade To Telecommunication Monitoring Solution - 06/04/2015
Qualcomm Working With Google On Project Tango - 06/04/2015
HotSpot 2.0 is Key to Generating Revenue for Wi-Fi Carriers Moving Forward - 06/03/2015
Health Insurers Increasingly Using Multiple Channels to Communicate - 06/03/2015
Infinitely Virtual Unveils InfiniteApp Quickbooks Pricing - 06/03/2015
Yappn Launches Global Ecommerce Solution, WGE - 06/03/2015
Gartner: Server Shipments Up in Q1 2015 - 06/03/2015
Wearable Technology in UK Gaining Popularity - 06/02/2015
Alorica Bringing More Call Center Jobs to New Mexico - 06/02/2015
Pennsylvania Town Looking For Scaled Down Call Center Project - 05/29/2015
Report Highlights Issues Call Centers Must Overcome to Get Good Customer Experiences - 05/29/2015
New Call Center Plans Unveiled for Arizona - 05/28/2015
Anadolu Selects Sapiens to Better Serve Turkish Insurance Market - 05/28/2015
Syracuse Leading the Way on Call Center Reshoring - 05/26/2015
Alfresco Announces New Analytics Module - 05/26/2015
Vonage CTO Given Prestigious Award - 05/26/2015
Social Media Playing a Bigger Role at the Contact Center Level - 05/26/2015
PayNearMe and Telinta Partner on Payment Portals - 05/22/2015
CounterPath Announces Improvements to its SDK For Call Recording - 05/22/2015
IP Phone Warehouse Unveils New Polycom Group Video Conferencing Solutions - 05/19/2015
Etihad Airways Earns Prestigous Call Center Customer Service Award - 05/19/2015
Indian Navy Embracing Telemedicine for Ships at Sea - 05/18/2015
Flowfinity Partners with Marshall & Stevens on Improving Efficiency - 05/18/2015
Patients Still Unaware of All the Medical Services Available in 2015 - 05/18/2015
Nissan Stages Third Annual 'Happy With Nissan' Customer Service Event - 05/18/2015
Report: Wi-Fi Hotspot Market Set for Explosion - 05/18/2015
Report: Wi-Fi Hotspot Market Set for Explosion - 05/18/2015
MagicJack Unveils New MagicJackEXPRESS Pay as You Go Service - 05/15/2015
SDM Market Still Growing Thanks To VoLTE - 05/12/2015
Lazy Dog Restaurants Partners with RRT On Takeout Management Solution - 05/12/2015
Mobile Application Activation Rates Continue Explosion - 05/12/2015
Interactive Launches New Student Loan Debt Collector Service - 05/11/2015
Comcast Opening New Call Center in Spokane - 05/11/2015
Scripted Cold Calls Shouldn't be Used by Call Centers in 2015 - 05/11/2015
Macadamian Joins Sponsor List at GENBAND's Perspectives Annual Conference - 05/11/2015
Customer Support Software Protects Air Cargo - 05/08/2015
Vocera Report Spotlights Top Strategic Priorities of CXOs in 2015 - 05/08/2015
Telecom Italia Using Sandvine's Tech To Improve Customer Service - 05/08/2015
Genesys Announces Integration with Skype for Business - 05/06/2015
Jabra Unveils New Hardware for the Call Center - 05/06/2015





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