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Peter Bernstein Info


Senior Editor

Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.

Bernstein has authored or co-authored market research studies, CEO speeches, white papers, articles, and other content for major companies in the technology markets. His experience includes work with Alcatel-Lucent, Avaya, Equant, France Telecom, HP, Siemens, Verizon, Nortel, Wave Systems, and many more. He held the position of director of global marketing and communications at Telcordia.

Having been on Advisory Boards for 15 technology start-up firms, Bernstein most recently worked as a consultant to C-level executives on all aspects of marketing communications strategy and tactics – from concept to cash, crisis management, brand stewardship, and helping establish metrics, manage processes and leadership practices.

Latest Articles

Telecom Signaling Week in Review: Oracle, Sonus and DOCOMO PACIFIC - 02/28/2015
Next Generation Communications Week in Review: Telfonica, Bell Labs and Siklu - 02/28/2015
Telefonica to Showcase NFV at Mobile World Congress - 02/27/2015
The FCC's Big Net Neutrality Day - 02/27/2015
Acision Announces Winning App of 'Forgeathon' - 02/27/2015
Independence Holding Company Platform Administers Health Products on Private and Public Exchanges - 02/26/2015
The Winners of the Orange Business Intelligence Hackathon API (BIHAPI) - 02/25/2015
Diameter Signaling Controller Helps DOCOMO PACIFIC Implement 4G Roaming - 02/25/2015
Midokura's Latest Enterprise-Grade Network Virtualization Technology Release - 02/25/2015
PT Telekomunikasi Indonesia Deploys New Services Using Oracle Communications Service Delivery Platform - 02/25/2015
Contact Solutions Launches Adaptive IVR that Learns from Caller Behavior - 02/25/2015
Voice over LTE Sends Global Service Provider VoIP Equipment Market Up 12 Percent in 2014 - 02/25/2015
Invoiceware International Expands SAP Hybrid Cloud Service to Support Peru SUNAT - 02/25/2015
Firefox Version 36 Available with WebRTC-Based Hello - 02/24/2015
Siklu Radios Integrated into Alcatel-Lucent 9500 MPR for Small Cell Backhaul - 02/24/2015
New York State Senate Bill to make it Illegal for Debt Collectors and Creditors to Use Social Media for Collections - 02/24/2015
Wheelings and Dealings: New JV Acquires Tindall Associates - 02/23/2015
Next Generation Communications Week in Review: M2M, Verizon, Dunedin and Alcatel-Lucent - 02/21/2015
Software Monetization in the Embedded and Internet of Things (IoT) Markets - 02/20/2015
Tata Communications launches RoamPulse - 02/19/2015
Cisco Donates Tail-f's Leading Management Agent Software to the Industry - 02/19/2015
Alcatel-Lucent introduces LTE Radio Access Network (RAN) Portfolio - 02/19/2015
Interactive Intelligence Highlights Five Customer Interaction Trends to Watch in 2015 - 02/19/2015
Alcatel-Lucent enables Big Data and Video over Existing Networks with 400G IP router interface - 02/19/2015
Verizon Helping to Lead the Way on IoT and M2M - 02/17/2015
PLC International Explains Bridging UC and M2M at ITEXPO East - 02/17/2015
Super Technologies Maximized the Value of Telephone Numbers with DIDX - 02/17/2015
DECT as High Quality Wireless Solution for Enterprise Voice - 02/17/2015
Telecom Signaling Week in Review: Diameter Market Growth and LTE Roaming - 02/14/2015
Next Generation Communications Week in Review: Alcatel-Lucent, Motive, EXFO and Diebold - 02/14/2015
Orange Business Services Strengthens UC and Cloud Collaboration Solution with Microsoft Lync - 02/13/2015
Taqua Highlights Voice-over-Wi-Fi as Big Opportunity at ITEXPO East - 02/13/2015
Alcatel-Lucent Launches Universal TWDM to Accelerate Ultra-broadband Deployments - 02/13/2015
Interactive Intelligence Expands Presence in Canada - 02/13/2015
Sangoma Schmoozes and Talks UC and SBCs for SMBs at ITEXPO East - 02/12/2015
Alcatel-Lucent Motive Security Labs Malware in 2014 Report Sees Rise in Device and Network Attacks - 02/12/2015
Gemalto Releases 2014 Breach Level Index Findings-Good Year for Cybercriminals - 02/12/2015
Sunrise in Switzerland Brightens with Syniverse LTE Roaming Solution - 02/12/2015
Accenture Unveils Newest Duck Creek Software Suite for Property & Casualty Insurance Carriers - 02/12/2015
EXFO Delivers Enhanced CPRI Testing Capabilities - 02/11/2015
Accenture Unveils Newest Duck Creek Software Suite for Property & Casualty Insurance Carriers - 02/11/2015
WebRTC 1.0: Real-time Communication Between Browsers Draft Recommendations Published - 02/11/2015
Accenture Unveils Newest Duck Creek Software Suite for Property & Casualty Insurance Carriers - 02/11/2015
PrimeRevenue Enhances Accounts Receivable Finance Solution - 02/11/2015
Next Steps for Optimizing Microsoft Lync Deployments - 02/11/2015
Jupiter Systems Launches New WebRTC-based Conference Room System - 02/11/2015
CrowdFlower 2015 Data Scientist Report Highlights Helps and Hindrances - 02/10/2015
Ensuring Indirect Tax Compliance in the Usage Economy - 02/09/2015
EZtax takes Complexity out of Tax-related Operations Challenges - 02/09/2015
Diameter Signaling Controller Market Up 81 Percent in 2014 Driven by LTE - 02/09/2015
Verizon Retools for Mobility, Concentrated FIOS Focus with $15.54 Billion in Transactions - 02/09/2015
WebRTC Solutions Week in Review: VPN Vulnerability, NTT, Bright and SightCall - 02/07/2015
Next Generation Communications Week in Review: Fiber, Alcatel-Lucent and China Telecom - 02/07/2015
China Telecom Picks Nuage Networks' SDN technology to Enable Public Cloud Services - 02/06/2015
The Federal Trade Commission Establish Debt Collectors 'Hall of Shame' - 02/06/2015
Co-author of iDisrupted Says Existing Business Model has No Future - 02/06/2015
IBM Lands Outsourcing Deal with Birla Sun Life Insurance - 02/06/2015
Anthem Hacked and Speculation is Possibly Vulnerable for More - 02/05/2015
Welcome to the Telecom Signaling Community - 02/05/2015
Diameter Signaling and RAN Transformation-How to Decongest Mobile Networks - 02/05/2015
LTE Diameter Signals are Directionally Correct - 02/05/2015
FCC Chairman Tom Wheeler Says Title II for ISPs and Mobile Operators It Shall Be - 02/04/2015
WebRTC Vulnerability for VPN Users and Fixes Revealed - 02/04/2015
Frost & Sullivan Recognizes Interactive Intelligence for Strong Contact Center Growth - 02/02/2015
Two Thirds of Feds IT have Concerns in Data Center Modernization - 02/02/2015
YouTube says Goodbye Flash and Hello to HTML5 and WebRTC - 01/29/2015
ITEXPO East: 'Make it Work' and 'Make it Simple' - 01/29/2015
Next Generation Communications Week in Review: Telstra, Etisalat and Alcatel-Lucent - 01/24/2015
WebRTC Solutions Week in Review: Hookflash, NTT and Mozilla - 01/24/2015
Most Federal IT Teams Want the Cloud, But Are Getting Cold Feet - 01/23/2015
Doing the Hokey Pokey Shakespearean and Facebook Style-'That's What It's All About' - 01/23/2015
Google MVNO Move: Big Surprise or Big Yawn? - 01/23/2015
AT&T UC Federation Connects Business Teams in Real Time Across Different Networks - 01/23/2015
WebRTC Start-up Hookflash Turns to ECN Capital Crowdfinancing Platform for Investors - 01/22/2015
Telstra launches Global Media Switch for Video Content Delivery - 01/22/2015
Frost & Sullivan's 2015 Top 10 Trends for Unified Communications (UC) in Asia Pacific Region - 01/22/2015
Alcatel-Lucent Helps Etisalat Move Networks to the Cloud with NFV-based Wireless Control - 01/21/2015
'Community Voices' Forum Focuses on Transforming Network Infrastructure Challenges and Opportunities - 01/21/2015
Siber Systems Offers RoboForm Everywhere Free to Anyone with a Valid College or University Email Address - 01/21/2015
Deloitte's Tech, Media and Telecom Predictions for 2015-'Critical Inflection Points' - 01/21/2015
Brocade Smoothes the Path to Software-Defined Networking (SDN) with Free Vyatta Controller - 01/20/2015
Cisco Security Report Reveals Growing Gap between Cybersecurity Readiness Perception vs. Reality - 01/20/2015
Enghouse Interactive's Communications Center Latest Release - 01/20/2015
25GE and 50GE to Transform Data Center Switching Market - 01/19/2015
Bell Labs Chief sees Multiservice Operator Future as Partly Cloudy - 01/19/2015
Contact Center Solutions Week in Review: Interactive Intelligence, BT and Accenture - 01/17/2015
Next Generation Communications Week in Review: Alcatel-Lucent, Solacom, AirVM and Poximus - 01/17/2015
Digital Is Driving Businesses to Offer Personal and Intuitive Customer Experiences says Accenture Report - 01/16/2015
Oracle Voice Brings a Mobile, Speech-Enabled Virtual Assistant to the Oracle Sales Cloud - 01/16/2015
Switch Plans Massive $1 Billion SUPERNAP Data Center in Reno - 01/16/2015
Voxbone Highlights WebRTC as Enabling Global Communications in the Enterprise - 01/16/2015
BT Launches New Personalized Video Message Service - 01/15/2015
VoltDelta's DeltaACD 2.0 Cloud Contact Center Gets Oracle Validated Integration with Oracle Service Cloud - 01/15/2015
Interactive Intelligence to Host 'What's New for Contact Centers in 2015' Webinar - 01/15/2015
President Obama Announces Steps for Affordable Universal Broadband: Competition and Local Choice Part of the Plan - 01/14/2015
QuoteWizard Increases Engagement Rates and Improves Lead Quality with Conversica - 01/14/2015
Alfa Insurance Partners with Cigniti Technologies - 01/14/2015
President Obama Announces Steps for Affordable Universal Broadband: Competition and Local Choice Part of the Plan - 01/14/2015
Voice4Net's 'RTC Client' Contact Center Solution Wins Product of the Year Awards - 01/13/2015
Firefox 35 Launches with Simplified Hello Video Chat Service - 01/13/2015
No Time Left for You! A Four Minute Read - 01/13/2015
The Web is all about Balance and Performance - 01/13/2015
Alcatel-Lucent and Proximus Celebrate 10 Million VDSL2 Vectoring Line Shipments - 01/13/2015
Salesforce 2015 State of Marketing Report, Reveals Top Priorities for Marketers - 01/13/2015
Contact Center Solutions Week in Review: Interactive Intelligence, Alorica and Vilynx - 01/10/2015
Next Generation Communications Week in Review: Alcatel-Lucent, Broadcom and SK Telecom - 01/10/2015
Vonage Granted Seven New Patents - 01/09/2015
Sapiens Unveils Core Upgrade to its General Insurance/P&C Suite - 01/09/2015
Smartoptics 16Gb Optical Transceivers Approved by Brocade for Fibre Channel Switches - 01/09/2015
Qubit Cited by Forrester Research as Leading Marketing-Centric Digital Customer Experience Delivery Platform - 01/09/2015
Counterpath Equips Vodafone New Zealand with Unified Communications Solution - 01/09/2015
Tokyo Readies for 2020 Olympics with Plans for Free Contact Center with Interpretation Services - 01/09/2015
Alorica Acquires West Corporation's Agent Services Businesses - 01/08/2015
Wheelings & Dealings: Global Capacity Completes Acquisition of MegaPath Network Services Business - 01/08/2015
Fibre Channel SAN Shows New Life says Infonetics Research - 01/08/2015
Comings and Goings: Luis Martinez-Amago Appointed CEO of Alcatel-Lucent Shanghai Bell - 01/08/2015
Broadcom Announces 5G WiFi Chips and SoCs for Routers, Gateways and Set-top Boxes - 01/07/2015
Marvell Launches Integrated and Scalable Smart Home Cloud Center - 01/07/2015
NCEMSC Announces New Partnership with AMBARA - 01/07/2015
Interactive Intelligence Releases New PureCloud-Based Enterprise Collaboration Service - 01/07/2015
2015 Will be 'The Year of the Employee,' or 'Year of Hearing instead of Listening'? - 01/07/2015
Is AOL on Verizon's Horizon? - 01/06/2015
Top 5 Things to Look for in Software Monetization for 2015 - 01/06/2015
Acision and Blacc Spot Media Join Forces Leveraging WebRTC - 01/06/2015
NICE Real-Time Solution in not Nice Contact Center Fraudsters - 01/06/2015
The Online Holiday Sales Numbers Highlight Mobile's Growing Importance - 01/05/2015
AT&T to be First U.S. Carrier with Commercial Support for WebRTC - 01/05/2015
Huawei Launches Converged Agile Gateway to Support Value-Added Branch Services - 12/31/2014
Enterprise Cloud is more about Operational Efficiency than Cost Savings says KPMG - 12/31/2014
Korea's SK Telecom Commercializes World's First Tri-band LTE-A Service - 12/30/2014
Iowa Insurance Industry Offers Tech Startups Seed Funding and Ready Customers - 12/30/2014
Capital Insurance Group Picks Guidewire System for Underwriting and Policy Administration - 12/30/2014
Report Finds Amazon Falling Back to the Pack in Customer Satisfaction - 12/30/2014
A&D Connect Syncs to Apple's Health App - 12/29/2014
First Firefox OS Smartphone in Japan Launched by Mozilla and KDDI - 12/23/2014
Belk Renews Partnership with eBay Enterprise Leveraging Omnichannel to Manage Customer Service - 12/22/2014
Philippine Airlines (PAL) Expands Contact Center Capabilities for US and Canada - 12/22/2014
WebRTC Goes Mainstream in 2015 - 12/22/2014
Japan Airlines Deploys PROS Revenue Management Solution - 12/22/2014
Simplification of Workers' Comp Reimbursements - 12/22/2014
Next Generation Communications Week in Review: Alcatel-Lucent, Nokia and Orange - 12/20/2014
Contact Center Solutions Week in Review: Interactive Intelligence, Avaya and WebRTC - 12/20/2014
Brekeke Software Provides WebRTC Support on PBX - 12/19/2014
Interactive Intelligence Celebrates 20th Anniversary - 12/19/2014
WebRTC Hearing and Seeing is Believing - 12/19/2014
Alcatel-Lucent Merger with Nokia? Buy on the Rumor and Sell on the News - 12/19/2014
Join the Journey of New CIO Alex as he Works to make Large Enterprise Future-Ready - 12/19/2014
TNT to Deliver Great Customer Service via Cloud with NewVoiceMedia - 12/19/2014
McKesson Specialty Health's Reimbursement, Access & Safety Services Solution Center Earns Sixth Consecutive Center of Excellence Certification from BenchmarkPortal - 12/19/2014
Hinduja Global Solutions Wins Silver at the 2014 Contact Center World Awards - 12/19/2014
1-800Accountant to Distribute Small Business Workbench Tool - 12/19/2014
Security Experts Weigh in on Sony Hack - 12/19/2014
Wheelings and Dealings: Tiger Media to Acquire ARM Firm Interactive Data - 12/18/2014
DataPath Provider Payments Simplifies Reimbursements for Workers' Comp - 12/18/2014
Join Journey of New CIO Alex Work to Make Large Enterprise Future-Ready - 12/18/2014
Interactive Intelligence Named a Top 10 Place to Work for in Indianapolis - 12/16/2014
Integrated High Quality WebRTC Connectivity Solution for Enterprises Announced by AudioCodes - 12/16/2014
Oracle WebRTC Session Controller Extends WebRTC to Mobile Applications - 12/16/2014
The Wisdom of the Crowd Looks at What's Hot and What's Not on Data Science for 2015 - 12/16/2014
Frontier Communications Adding to Bi-Lingual Customer Service - 12/15/2014
Rush Enterprises Grow Dealership and Contact Center Network - 12/15/2014
Contact Center Solutions Week in Review: Interactive Intelligence, Google and Avaya - 12/13/2014
Next Generation Communications Week in Review: Alcatel-Lucent, GENBAND and Cartesian - 12/13/2014
Listen Up Espanol Selected as Contact Center Service Provider for Live Teleton USA Fundraiser - 12/12/2014
An Innovative Business Call Center Announces Database Management Services - 12/12/2014
Partnership Provides Contact Centers Enhanced Fraud Prevention Solution - 12/12/2014
Avaya and Google Collaborate on Enterprise Contact Center Solution based on WebRTC - 12/12/2014
Mozilla and Telenor Announce WebRTC Competency Center - 12/12/2014
Virtual Hold Technology Expands Contact Center Callback Options - 12/11/2014
Netop Upgrades Live Chat Software for Improved Holiday Customer Service - 12/11/2014
Five Ways Password Managers Make Life Easier during Holidays-Tis the Season to be Vigilant - 12/11/2014
Apple Pay vs. Credit Cards- Start the Revolution or Continue the Evolution? - 12/11/2014
Accenture, Backbase Partner to Help Banks Improve Customer Engagement - 12/11/2014
Interactive Intelligence Honored with Glassdoor Employees' Choice Award - 12/10/2014
Nextech Announces Compliance and Usability Upgrades in Latest Software Upgrade - 12/10/2014
Judge says Twitter Must Defend Itself in TCPA Class Action Lawsuit - 12/10/2014
Interactive Intelligence Recognized with 2014 Philanthropic Award - 12/09/2014
PaymentVision in Top Electronic Payment Solutions List for Sixth Consecutive Year - 12/09/2014
Voxeet 3.5 Provides Enhanced WebRTC-based Capabilities - 12/09/2014
2014 Future of the Cloud Survey has Surprises - Nice Ones for a Change - 12/09/2014
SAP JAM Sessions Cited by IDC for Socializing Enterprise Networks - 12/09/2014
SafeNet in Gartner Leaders Quadrant for User Authentication for Fourth Consecutive Year - 12/08/2014
Alcatel-Lucent CloudBand NFV Ecosystem Program gets GENBAND as Member - 12/08/2014
Telecom Tax Compliance Does Not Need to be a Complex Challenge - 12/08/2014
Contact Center Solutions Week in Review: IBM Digital Benchmark, Sprint Complete Collaboration - 12/06/2014
Next Generation Communications Week in Review: Alcatel-Lucent, Wireless Broadband Alliance, Telefonica - 12/06/2014
Comings & Goings: Allianz Life Promotes Erin Krawiecki to AVP Customer Contact Center and Fulfillment, Enterprise Operations - 12/05/2014
Fifth Quadrant Announces Australia's 2014 Best Customer Experience Companies - 12/05/2014
Zultys Mobile Communicator for iPhone has Contact Center and Voice Mail Enhancements - 12/05/2014
Korean Service Provider SK Telecom Introduces Contact Center Voice Authentication System - 12/05/2014
Report Finds U.S. Veterans Administration Not Up to Answering the Call - 12/05/2014
Wheelings & Dealings: ThinkingPhones Secures $56.7 Million in Funding - 12/05/2014
Sprint Complete Collaboration Gets Contact Center Capabilities - 12/05/2014
Support Interaction Optimization Identified as Contact Center Growth Area - 12/05/2014
Advanced Processing & Imaging Introduces API mPOWER BPA Solution - 12/04/2014
Cisco Looks at the Future of Work - 12/04/2014
Alibaba and Tencent Chairmen Invest in China's Ping An Insurance - 12/04/2014
SafeNet Introduces Encryption-as-a-Service - 12/04/2014
LTE-A, Small Cells Drive Microwave Equipment Market Back to Growth in 2015 - 12/03/2014
Australian Online Insurer Upgrades Capabilities - 12/03/2014





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