Latest Articles |
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Interactions 13 Sets Records and Interactive Intelligence CEO Dr. Brown Talks about Managing a Growth Company -
06/18/2013
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Mobile Data Plans: The Options for Aligning Services with Consumer Needs -
06/18/2013
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Bad Website and Mobile App Performance Could be Killing Your Brand, SOASTA Survey Finds -
06/18/2013
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MeriTalk Survey Points to Big Government Getting Big Savings from Big Data -
06/18/2013
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Do We Have a 'Right to be Forgotten'? -
06/17/2013
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Next Generation Communications Week in Review -
06/15/2013
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Interactive Intelligence Conducts Middle East Survey on Customer Service Experience Strategies -
06/14/2013
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'Gamification' an Important Part of Workforce Optimization Solutions -
06/14/2013
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Large Number of Medical Devices Subject to being Hacked -
06/14/2013
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DISH Network is Positioning to Add an 'S' -
06/13/2013
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New Report Says States May Have to Make ip Shortfall from Connect America Fund Reforms -
06/13/2013
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Crisis Management Advice to Verizon and others on NSA Revelations - 'Silence is Golden' -
06/13/2013
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Network Functions Virtualization: On the Path to the Future of Service Delivery -
06/13/2013
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Cisco Adds Carrier Routing System X (CRS-X) Core Router to its Portfolio -
06/12/2013
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Application Connectivity Bottlenecks Stem from Disconnect of App Owners and Network Managers, Tufin Survey Finds -
06/12/2013
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Google Asks US Government Permission to Publish More National Security Request Data -
06/11/2013
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AT&T Study says Enterprises are Aware of Increased Risks and are taking Steps to Mitigate Them -
06/11/2013
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McAfee Retracts its 'Koobface' Malware Count and Provides Correction -
06/10/2013
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Accenture Survey: Mobile Operators Need More Digital Services, Better Networks to Keep Customers -
06/10/2013
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AT&T Offers Enhanced Push-to-Talk over Wi-Fi for Business Customers on iPhone -
06/10/2013
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Dell Adds Identity Analysis to Integrated Data Governance Solution -
06/10/2013
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TMCnet Contact Center Solutions Week in Review -
06/08/2013
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Next Generation Communications Week in Review -
06/08/2013
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FIFA Confederations Cup 2013 Brazil using Goal-Line technology (GLT) to Validate Goals -
06/07/2013
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More NSA Surveillance Activities Exposed: PRISM Data Mining Program Revealed and Defended -
06/07/2013
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NSA Court Order for Verizon to Provide Customer Records is Latest Breach in Trust -
06/06/2013
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Ponemon and Symantec 2013 Cost of Data Breach Study Says 'We' are the Enemy in Most Cases -
06/05/2013
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'eID Connect' Verifies Age using CodeMeter Technology, Augments OpenID Services -
06/05/2013
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Telecom Italia to Spin off Fixed-line Access Network -
06/05/2013
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Ovum Says BYOD is a Fact of Enterprise Life - Urges CIOs to Respond with a Clear Strategy -
06/05/2013
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Net Neutrality Picking Up Steam in Europe -
06/04/2013
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Verizon Says Net Neutrality Violates Free Speech and FCC has No Authority to Make Rules -
06/04/2013
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McAfee Threat Report for Q1 2013 Sees Surge in Spam, Koobface and MBR Attacks -
06/03/2013
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CrowdOptic Powers Lancome Virtual Gallery App, Crowd-powered Heat Map -
06/03/2013
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Patton Hosts ABP IP Technology Road Show Focus is on Office-in-a-Box Enterprise VoIP Solution -
06/03/2013
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TMCnet Contact Center Solutions Week in Review -
06/01/2013
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Next Generation Communications Week in Review -
06/01/2013
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Interactive Intelligence Releases Findings of Global Customer Service Experience Survey -
05/31/2013
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T-Mobile Netherlands Picks the Interactive Intelligence Cloud-based IP Business Communications Solution -
05/31/2013
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Taking the Fear out of Transitioning to the Cloud -
05/31/2013
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Alcatel-Lucent Motive ServiceView Turns Mobile Customer Care from Liability into Opportunity -
05/31/2013
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Experian Marketing Services Study Says We Spend 58 Minutes a Day on our Smartphones -
05/31/2013
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European Commission Seeks a Single Digital Europe-End to Roaming and Net Neutrality on the Table -
05/30/2013
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SpiceWorks Survey Shows Increase in SMB IT Spending -- New Devices and Cloud Services Top List -
05/29/2013
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SMBs Increasingly the Target of Security Breaches -
05/29/2013
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Huawei Security Head says 'All Governments Hack' -
05/29/2013
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Google's US Fiber Efforts Get Bernstein Thumbs up -
05/28/2013
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Google and EU Antitrust Update -
05/28/2013
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Genesys and SoundBite Execs Explain the Deal -
05/28/2013
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Next Generation Communications Week in Review -
05/25/2013
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Contact Center Solutions Week in Review -
05/25/2013
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Apple Takes on the Entire Galaxy -
05/23/2013
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How to Really Improve Customer Experiences, REALLY! -
05/23/2013
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The Commission on the Theft of Intellectual Property issues Report -
05/23/2013
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CTIA Survey Finds Consumers Know Their Mobile Devices are Vulnerable to Cyberthreats Yet Don't Do Much to Protect Themselves -
05/22/2013
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US Broadband Subscriptions Reveal the Growing Need for Speed -
05/22/2013
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Apple CEO Tim Cook Faces Senators on Tax Avoidance Issues: Great Reality TV -
05/22/2013
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Over Half of Big Data and Cloud Projects Stall Because of Security Concerns, New Survey Finds -
05/21/2013
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Aruba Networks 802.11ac Solution Designed for the Next-Generation Workplace -
05/21/2013
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Alcatel-Lucent Receives 2012 Smart Grid Product of the Year Award -
05/20/2013
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GS1 and Open Mobile Alliance Team to Bring Intelligent Barcode Scanning to Mobile Devices -
05/20/2013
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Alcatel-Lucent Receives 2012 Smart Grid Product of the Year Award -
05/20/2013
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Telvista to Handle Virgin America's Unique Customer Services Program -
05/20/2013
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Will Visa Reforms be Catastrophic for Offshore Outsourcing? -
05/20/2013
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Red Hat Provides Use Cases for Open Source Cloud Storage -
05/20/2013
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Next Generation Communications Week in Review -
05/18/2013
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TMCnet Contact Center Solutions Week in Review -
05/18/2013
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Customer Experience Research: ININ Reveals What Enquiring Minds Want to Know -
05/17/2013
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ICANN Still Having Problems with Top-Level Domain Website Suffixes -
05/17/2013
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ICANN still having Problems with Top Level Domain (gTLD) web site suffixes -
05/16/2013
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Experts: 'One Size Does Not Fit All' When it Comes to Social Media and the Contact Center -
05/16/2013
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Interactions 13 Keynotes: Lovell, Kranz and Angie Blast Off Event -
05/15/2013
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TMCnet Next Generation Communications Week in Review -
05/11/2013
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TMCnet Contact Center Solutions Week in Review -
05/11/2013
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Huawei under Investigation by Indian Government over Security Concerns -
05/10/2013
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The Mobile Device of the Future - German University Looks Ahead -
05/10/2013
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Alibaba CEO Hints at IPO -
05/09/2013
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Interactive Intelligence Interactions 2013: CMO Joe Staples Provides Advice on Show Navigation -
05/09/2013
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Alcatel-Lucent CEO Michel Combes Hints at What Lies Ahead -
05/09/2013
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Alcatel-Lucent CEO Michel Combes Hints at What Lies Ahead -
05/08/2013
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SMBs Need Support to Maximize the Customer Experience -
05/08/2013
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Latitude Software Releases Major Upgrade to Debt Collection Software -
05/08/2013
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Survey Says Three-Quarters of Software Publishers to Use the Cloud in Search of New Revenue -
05/08/2013
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Broadcom Introduces Two New System-on-a-Chip (SoC) Processors at Interop -
05/07/2013
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Broadcom Introduces Two New Systems-on-a-Chip (SoC) Processors at Interop -
05/07/2013
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Broadcom Introduces Two New Systems-on-a-Chip (SoC) Processors at InterOp -
05/07/2013
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Test Drive - The Idolian Mini Studio 8 Android Tablet -
05/07/2013
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ServiceSource Introduces Recurring Revenue Alliance and Charter Members -
05/07/2013
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Interactive Intelligence Reports Q1 2013: 'Very Nice Quarter' -
05/07/2013
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U.S. Chief Intelligence Officer Declares Cybercrime Top Threat -- KnowBe4 Says SMBs at Greater Risk -
05/06/2013
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Penn State Researchers Examine Inaccuracies in Mobile App Maturity Ratings -
05/06/2013
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LinkedIn Celebrates 10th Birthday -
05/06/2013
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TMCnet Contact Center Solutions Week in Review -
05/04/2013
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TMCnet Next Generation Communications Week in Review -
05/04/2013
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TMCnet Contact Center Solutions Week in Review -
05/03/2013
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TMCnet Next Generation Communications Week in Review -
05/03/2013
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Marketplace Fairness Coalition to eBay CEO: Stop Objecting to Internet Sales Tax and Get the Facts Right -
05/03/2013
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Facebook, Samsung Join ITI Lobby Group - Gearing up for the Battles to Come -
05/03/2013
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Warren Buffett Joins Twitter -
05/03/2013
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Warren Buffet Joins Twitter -
05/02/2013
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New York Senator Charles Schumer to Introduce Bill to Stem Patent Trolling -
05/02/2013
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Ofcom Starts Probe into BT's Superfast Broadband -
05/02/2013
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New MeriTalk Study Finds State and Local Agencies Not Prepared to Leverage Big Data -
05/01/2013
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SoundBite Communications Expands Compliance Capabilities with New Contact Controls -
05/01/2013
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Tom Wheeler is the Right Person to Head FCC -
05/01/2013
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GENBAND Partners with F5 Networks on Integrated SIP and Diameter Signaling Solutions -
04/30/2013
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CERN Project seeks to Re-create First Web Page -
04/30/2013
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Facebook Losing Users, More Chat than SMS and the Future of Carriers: What's it all about? -
04/29/2013
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Distributed Denial of Service Attacks: Arbor Networks Highlights the Challenges -
04/29/2013
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Spamhaus DDoS Attacker Loses 'Catch Me If You Can' Game with Authorities -
04/29/2013
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Google Glass Apps Start to Appear: What's Next, Sports? -
04/29/2013
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Next Generation Communications Week in Review -
04/27/2013
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Contact Center Solutions Week in Review -
04/27/2013
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IBM CEO Rometty Admonishes Employees to 'Think Fast, Move Faster': Is this a Case of the Cobbler's Children having No Shoes? -
04/26/2013
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Getting the Proof of Concept Process Right when it comes to Security -
04/26/2013
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Verizon Data Breach Investigations Report 2013 is Out: Not so Good News about Bad Guys' Activities -
04/26/2013
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Google's Solutions to Mollify European Antitrust Concerns Made Public -
04/25/2013
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Verizon Moving Ahead on Offer to Vodafone: Rumor says $100B Offer could be Coming -
04/25/2013
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Akamai Releases Q4, 2012 'State of the Internet' Report: Healthy, Growing Faster but Under Attack -
04/24/2013
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Verizon Data Breach Investigations Report 21013 is Out: Not so Good News about Bad Guys' Activities -
04/24/2013
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Verizon Data Breach Investigations Report 21013 is Out: Not so Good News about Bay Guys Activities -
04/24/2013
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Fortinet Unveils Secure Wireless LAN Solution aimed at Distributed Enterprises -
04/24/2013
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Webroot Study Finds Remote Users Expose Companies to Cybercrime -
04/24/2013
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FIDO Alliance Adds Google to the Board and Announces Newest Members -
04/23/2013
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SafeNet Ushers in New Era of Elastic Encryption with World's First Crypto Hypervisor -
04/23/2013
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eBay Wants Your Help to Fight Internet Sales Tax -
04/22/2013
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Anonymous Website Blackouts Protest CISPA -
04/22/2013
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Anonymity is Under Attack in Japan -
04/22/2013
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Is Online Privacy Over? USC Annenberg Center for the Digital Future Finds Millennials Have Different Take on Sharing Personal Data -
04/22/2013
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TMCnet Next Generation Communications Week in Review -
04/20/2013
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TMCnet Contact Center Solutions Week in Review -
04/20/2013
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PwC US: National Wireless Industry Reaches Saturation, Carriers Look to New Growth Areas -
04/19/2013
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Symantec Mobile Management Suite Adds Important New Capabilities -
04/18/2013
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Symantec Mobile Management Suite Adds Important New Capabilities -
04/18/2013
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PwC US says Disruption in Software Sales Models Creates Urgency for Software Vendors to Retool Customer Experience -
04/18/2013
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Hyperventilating over Google Glasses Resale Restrictions a Bit Premature -
04/18/2013
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Prolexic Quarterly Report Says DDoS Attack Bandwidth Is up 718 percent -
04/17/2013
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Voltage Security Survey Finds Sales Being Lost for Lack of Access to Critical Information -
04/17/2013
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China's E-Commerce Grew to $190B in 2012, Mobile Users and Social Media Drove Market -
04/17/2013
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ACLU Files FTC Complaint over Android Smartphone Security -
04/17/2013
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Interactive Intelligence to Host 'Making the Business Case for Moving Your Contact Center to the Cloud' -
04/16/2013
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UnboundID Unveils Privacy Suite to Protect Customer Identity Data, Create New Business Models -
04/16/2013
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Broadband Forum Reports Robust Global Subscription Growth -
04/16/2013
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IBISWorld Identifies 10 Industries Impacted by Growing Security Breach Threats -
04/15/2013
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European Commission Give OK to Liberty Global Purchase of Virgin Media -
04/15/2013
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German Regulator Study Finds Advertised Internet Speeds Not Being Met -
04/15/2013
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Google Reported Ready to Settle with EU on Search -
04/15/2013
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TMCnet Contact Center Solutions Week in Review -
04/13/2013
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TMCnet Next Generation Communications Week in Review -
04/13/2013
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Fiber Channel Packing by Verizon and NEC Sets another Long-Haul Transport Record -
04/12/2013
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Google Tries to Stave Off EU Antitrust Fines Regarding Search -
04/12/2013
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HfS Research Study Reveals Lack of Investments in Talent, Limiting High Performance in Outsourcing -
04/11/2013
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Facebook's Zuckerberg Launches FWD.us Lobby Group: The More the Merrier? -
04/11/2013
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Mozilla Releases New Persona Beta -
04/10/2013
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Aruba Networks Enhances ClearPass Management System: BYOD Solution Integrating Network Access Control with Application and Device Management -
04/10/2013
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NPD Group Survey Provides Insight on Current State of Multi-Screen Use -
04/10/2013
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HTML5-Capable Browsers are Making Inroads, says New ABI Research Report -
04/09/2013
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Microsoft and Allies Add Android OS to Antitrust Complaints in Europe -
04/09/2013
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Enhanced SafeNet Sentinel Envelope Protects Software from Piracy and Reverse Engineering -
04/09/2013
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Report says Global Crowdfunding to Reach $5.1 Billion in 2013, North America the Largest Market -
04/08/2013
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Google, Blackberry, ISP EarthLink and Red Hat Call for Action against 'Patent Trolls' -
04/08/2013
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PwC: Business Transformation Exposes Enterprises to Multi-Directional Complexity and Risks, Technology is Key -
04/08/2013
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TMCnet Contact Center Solutions Week in Review -
04/06/2013
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TMCnet Next Generation Communications Week in Review -
04/06/2013
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Facebook Home Skin May Not Give it More Face Time -
04/05/2013
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A BYOD in the Enterprise Week in Review -
04/05/2013
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Facebook Home Upsets the Apple Cart, Microsoft Can't be Pleased Either -
04/04/2013
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The New York Times and the Customer Experience: Lessons in What Not to Do -
04/04/2013
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Interactive Intelligence Purchases Customer Base of New Zealand Reseller, Amtel -
04/03/2013
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Verizon Rumor of Joining AT&T to Buy Vodafone is Not True-This Time No Joke -
04/03/2013
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Federal Trade Commission Announces Winners of Anti-Robocall Challenge -
04/02/2013
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Nuage Networks' Software Defined Network (SDN) Ready to Unclog Datacenter Arteries and Speed Cloud Services Adoption -
04/02/2013
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Ipswitch Enterprise Survey Highlights How File Transfers in BYOD Era Need Better Security -
04/02/2013
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Breaking News: Google to Buy Vodafone Share of Verizon Wireless -
04/01/2013
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TMCnet Next Generation Communications Week in Review -
03/30/2013
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TMCnet Contact Center Solutions Week in Review -
03/29/2013
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Are You Part of 'Call Center Planet'? Something to Consider! -
03/28/2013
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WebRTC Becomes Part of Presence Technology Web Agent Solution -
03/28/2013
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Historic Distributed Denial of Service (DDoS) Attack Throttles Internet and Raises Big Long-term Concerns -
03/28/2013
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Survey Finds That Security Policies and Rules Are Ignored, Even When From the CEO -
03/27/2013
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BYOD is Making Mobility and Cloud Services Top Challenges for IT -
03/27/2013
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Google Maze: New Fun Game Powered by HTML5 Websocket Standard -
03/26/2013
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Oracle Buys Tekelec, Rounding Out Service Provider Portfolio -
03/25/2013
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Cisco Partner Network Study Sheds Light on BYOD Impacts on Users and the Enterprise -
03/25/2013
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SearchYourCloud Provides Secure Solution to Key Parts of the 'Dropbox Problem' -
03/25/2013
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TMCnet Next Generation Communications Week in Review -
03/23/2013
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TMCnet Contact Center Solutions Week in Review -
03/23/2013
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FCC Chairman Julius Genachowski as Expected Steps Aside: Who Will Succeed Him? -
03/22/2013
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The Food and Drug Administration Says iPhone is Not Subject to 'Medical Device Tax' -
03/21/2013
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SafeNet and SIIA Survey: Where Software Publishers are Losing Up to 50 Percent of Revenue -
03/21/2013
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The Most Interesting SAN Architect in the World Takes to the Internet -
03/20/2013
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FCC Commissioner Robert M. McDowell Announces Resignation- Paves Way for Big Changes as Chairman Genachowski is Expected to Depart Soon -
03/20/2013
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Supreme Court Rules Copyrighted Goods Can be Resold in U.S.-eBay and Others Rejoice -
03/20/2013
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Federal Agencies Overspending on Records Management by 17 Percent per Year Says New Study -
03/19/2013
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ServiceSource Improves Renewals with SaaS: Increasing Recurring Revenue Efficiency via the Cloud -
03/12/2013
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SafeNet and Wind River Team on Software Monetization for Embedded Software Developers Using VxWorks OS -
03/12/2013
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TMCnet Next Generation Communications Week in Review -
03/09/2013
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TMCnet Contact Center Solutions Week in Review -
03/09/2013
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Absolute Uses Certificates for Secure Device Management on Enterprise Networks -
03/07/2013
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Cloud Storage: You Have Questions and a Hybrid Solution Could be Your Answer -
03/07/2013
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