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Peter Bernstein Info


Senior Editor

Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.

Bernstein has authored or co-authored market research studies, CEO speeches, white papers, articles, and other content for major companies in the technology markets. His experience includes work with Alcatel-Lucent, Avaya, Equant, France Telecom, HP, Siemens, Verizon, Nortel, Wave Systems, and many more. He held the position of director of global marketing and communications at Telcordia.

Having been on Advisory Boards for 15 technology start-up firms, Bernstein most recently worked as a consultant to C-level executives on all aspects of marketing communications strategy and tactics – from concept to cash, crisis management, brand stewardship, and helping establish metrics, manage processes and leadership practices.

Latest Articles

Open Heartbleed Surgery - 04/22/2014
With the Move to the Cloud it Should be About Pilot! Pilot! Pilot! - 04/22/2014
BenchmarkPortal Reveals the 2014 Top 100 Call Centers Contest Winners - 04/21/2014
The Security Value-Added to SIP by Session Boarder Controllers (SBCs) - 04/21/2014
Interactive Intelligence Signs Letter of Intent to Acquire OrgSpan - 04/21/2014
Next Generation Communications Week in Review - 04/19/2014
Contact Center Solutions Week in Review - 04/18/2014
Contact Center Solutions Week in Review - 04/18/2014
Customer Satisfaction Takes a Hit Now What? - 04/17/2014
Interactive Intelligence 'Customer Experience Makeover Contest' Deadline Nears - 04/17/2014
Cloud-based Contact Centers and the Security of Customer Data - Myths and Realities - 04/16/2014
Interactive Intelligence to Host 'Pitfalls of TCPA' Web Event - 04/16/2014
Ponemon Institute Study Finds Organizations Remain Very Vulnerable to SQL Injection Attacks - 04/16/2014
For Software Monetization it is all about Out-of-the-Box Thinking - 04/16/2014
For Software Monetization it is all about Out-of-the-Box Thinking - 04/16/2014
98 Percent of Mobile Network Sessions are Data - 04/16/2014
Pew Research Center Finds More Online Americans say Bad Guys Got Them - 04/15/2014
Tensions Between IT and Business Leaders Forcing Changes in Enterprise Technology Delivery - 04/15/2014
Sungard Availability Services White Hat Outlines Three Top IT Security Mistakes - 04/14/2014
Don't Let Heartbleed Cause Aches and Pains - 04/14/2014
Next Generation Communications Week in Review - 04/12/2014
Contact Center Solutions Week in Review - 04/12/2014
Contact Center Solutions Week in Review - 04/11/2014
Microsemi Introduces Single-channel miSLIC Devices for Broadband Gateways - 04/11/2014
Mylo and SocialWorld Introduce New Integrated Training Solution - 04/11/2014
BenchmarkPortal Announces Call Center Management Certification Training and Tour at E-ZPass - 04/11/2014
NCTA Weighs in on Broadband Adoption in Rural America - 04/11/2014
Patton SmartNode Selected as VoIP CPE and UC Enabler for New Deutsch Telekom Services - 04/10/2014
'Heartbleed Bug' Exposure: International Change Your Password Day? - 04/09/2014
Huawei and Siemens Agree to Cooperate in the Critical Communications Market - 04/08/2014
Alcatel-Lucent App Measures Impact of New Technologies on Network Energy Consumption - 04/08/2014
Russian Satellite Failure Confirms Need for GPS Backup - 04/07/2014
Wheelings & Dealings: EXFO Acquires ByteSphere to Extend Service Assurance, Performance Management Capabilities - 04/07/2014
DigitalRoute Delivers Fast Enablement and Monetization of New Services - 04/07/2014
Things to Consider Regarding Moving Voice to the Cloud - 04/07/2014
Contact Center Solutions Week in Review - 04/05/2014
Next Generation Communications Week in Review - 04/05/2014
Speak to Me Apple! - 04/04/2014
The Telephone Consumer Protection Act (TCPA) Makes it Challenging to Comply and Collect - 04/04/2014
TantaComm Announces Workforce Management and Contact Center Recording Releases - 04/03/2014
What Storage Array Solution is Right for You? - 04/03/2014
The Promise of Unified Communications (UC) Realized via Hosted Solutions - 04/03/2014
Alcatel-Lucent Enterprise Adds Access Switch, Analytics and SDN capabilities - 04/02/2014
Wheelings & Dealings: Madison Dearborn Partners and CoVant Complete Acquisition of LGS Innovations from Alcatel-Lucent - 04/02/2014
Interactive Intelligence Foundation Names 2014 Grant Recipients - 04/02/2014
SDN and NFV Moving from Lab to Trials and Operators Cite Top NFV Use Case - 04/02/2014
Fujitsu and ImageWare Systems to Launch Multimodal Biometric Cloud Identity Management and Authentication Services - 04/01/2014
Top 2 April Fools' Press Releases - 04/01/2014
Secret Google Plan to Pay Us for Ad Clicks-April or any Month Fools' Errand? - 04/01/2014
McAfee Report Details Myths and Realities of Advanced Evasion Techniques (AETs) - 03/31/2014
Indianapolis Colts Quarterback Andrew Luck to Participate at Interactive Intelligence INTERACTIONS 2014 Event - 03/31/2014
SafeNet Takes the Pain out of Managing Multiple Licensing Technologies when ISVs Merge - 03/31/2014
Celebrate World Backup Day by Taking the Pledge and Taking Action - 03/31/2014
Consumer Reports Says U.S. Subscribers are Grumpy about their Telecom and Cable Services - 03/31/2014
Contact Center Solutions Week in Review - 03/29/2014
Next Generation Communications Week in Review - 03/29/2014
Starhome MACH Speeds Up Availability of LTE Roaming - 03/28/2014
Patton Earns 2013 Unified Communications Excellence Award for Disaster-recovery Capabilities - 03/28/2014
Google Security Finds Top 25 News Organizations Are Targets of State-sponsored Hacks - 03/28/2014
Sprint Moves to Take 4G LTE National via CCA and NetAmerica Alliance Affiliations - 03/27/2014
Solutionary Releases NTT Group 2014 Global Threat Intelligence Report - 03/27/2014
Is Government Surveillance Driving Away Business from the Cloud? - 03/26/2014
FreeWave Technologies Unveils Multi-purpose Wireless Machine-to-machine (M2M) Platform - 03/26/2014
The Interactive Intelligence Customer Experience Makeover Contest: Have You Entered? - 03/26/2014
Indiana Pacers Launch Google Glass to Enhance In-Game Experience - The Eyes Have It! - 03/26/2014
SafeNet Highlights Top Six Ways to Encrypt Sensitive Data on AWS - 03/25/2014
New Customer Service Study Finds Personal Touch of Voice Still Matters Most - 03/25/2014
Halt; Who Goes There? Secure Domain Foundation Launched - 03/24/2014
New Book Highlights Challenges of Assuring User Service Quality in the Cloud - 03/24/2014
Contact Center Solutions Week in Review - 03/22/2014
Next Generation Communications Week in Review - 03/22/2014
Old Operating Systems are Vulnerable to Attack-Linux and Windows XP are Inviting Targets - 03/21/2014
Finjan Holdings Call to Arms on Licensing Best Practices - 03/21/2014
Survey Finds SMB Tablet Users Want Expanded Access to Business Apps and Data - 03/20/2014
How to Manage Software Upgrades for Optimal Monetization - 03/20/2014
'Full-Disclosure' Suspends Operations: Very Sad Day for Internet Security - 03/20/2014
Elliptic Technologies End-to-end DTCP+ Content Protection Solutions Selected by TP Vision - 03/19/2014
Interactive Intelligence Ranks High on Mashable 'Best Tech Companies to Work For' List - 03/19/2014
MWC 2014: As the Mobile World Turns-Part 2: Top 5 Sights and Sounds - 03/19/2014
Illinois Says 'Certain' Cloud Computing Services are Nontaxable - 03/19/2014
Mobility and March Madness-Perfect Together - 03/18/2014
Aviat Networks CTR 8000 Microwave Networking Platform Raises the Bar in Mobile Backhaul - 03/18/2014
Report Finds Shifts in IT-enabled Business Innovation and Changing CIO Role - 03/17/2014
Target Practice: Where Retailers Are with Security - 03/17/2014
Improving Monetization of Embedded Software - 03/17/2014
Contact Center Solutions Week in Review - 03/15/2014
Next Generation Communications Week in Review - 03/15/2014
IBM Study Shows CIOs Task to Improve Customer Experience is a Top Job - 03/14/2014
CafeX Takes Real-time Omni-channel Customer Interactions to a New Level - 03/13/2014
Multiple System Operators (MSOs) have Business Opportunity with Small Cells - 03/12/2014
Aruba Mobility-defined Networks Accelerate Move to All-wireless Workplace - 03/12/2014
Aruba Mobility-defined Networks Accelerates Move to All-wireless Workplace - 03/12/2014
Web Turns 25 and Creator Sir Tim Berners-Lee Calls for Online 'Magna Carta' - 03/12/2014
MWC 2014: As the Mobile World Turns-Part 1 - 03/10/2014
Alcatel-Lucent and Telkom Akses to Upgrade Indonesia to Ultra-broadband with FTTx Technology - 03/10/2014
Licensing Solutions in Virtual Environments - 03/10/2014
Next Generation Communications Week in Review - 03/08/2014
Contact Center Solutions Week in Review - 03/08/2014
UK Regulators Put Limits on Crowdfunding Participation by Small Investors - 03/07/2014
SAP Survey Reaffirms Rapid Changes in Telecom Industry - 03/06/2014
Managing and Securing Passwords Made Easier - 03/06/2014
Interactive Intelligence Launches Customer Experience Makeover Contest - 03/06/2014
Interactive Intelligence Unveils INTERACTIONS 2014 Agenda - 03/06/2014
Is Your Software Protection Meeting Your Monetization Needs? - 03/06/2014
Jagermeister Launches 'JagerBonds' Mobile App-Drink Responsibly! - 03/06/2014
Managing and Securing Passwords Made Easier and More Secure - 03/05/2014
Tata Communications Using SafeNet to Launch Multi-factor Authentication Service in the Cloud - 03/05/2014
Alcatel-Lucent Highlights What's Next at Mobile World Congress - 03/04/2014
SAP Demonstrates Telecom Focus at Mobile World Congress - 03/03/2014
AT&T Selects West Delray Beach Florida for National Technology Trial - 03/03/2014
Contact Center Solutions Week in Review - 03/02/2014
Next Generation Communications Week in Review - 03/02/2014
IBM Challenges Mobile World To Say, 'Mr. Watson Come Here, I Need You' - 02/28/2014
Huawei Makes the Case for Mobile Broadband as Key Enabler of 'Next Industrial Revolution' - 02/26/2014
PwC Study Outlines Steps for Success with Mobile Advertising - 02/26/2014
Allot Launches Trends Report on Factors Influencing Video Experience on Mobile Net - 02/25/2014
Accenture Study Finds Convergence of Digital Technologies Opens Doors for Enterprise Growth - 02/24/2014
Next Generation Communications Week in Review - 02/22/2014
Contact Center Solutions Week in Review - 02/22/2014
No Times from The New York Times: A Bad Customer Experience & What Not to Do - 02/21/2014
Wheelings & Dealings: Google Buys Fraud Prevention Start-up - 02/21/2014
FCC Acts to Ensure Better Wireless 9-1-1 Location Capabilities - 02/21/2014
FCC Acts to Ensuring Better Wireless 9-1-1 Location Capabilities - 02/21/2014
Mocana Atlas Drop-in Appliance Secures Enterprise Mobile Apps to Simplify and Speed Adoption - 02/20/2014
Facebook Purchase of WhatsApp: The Hunt for More Face Time by Ecosystem Hubs Accelerates - 02/20/2014
FCC Chairman Says Open Internet Rules Coming but Neutrality Remains Open Question - 02/20/2014
Taming the Challenges of Telecom Services Taxes, Billing and Compliance - 02/19/2014
Alcatel-Lucent's NFV Solutions Accelerating Mobile Networks Move to the Cloud - 02/19/2014
Comings & Goings: Interactive Intelligence Fine-tunes Organization for Global Software and Service Delivery Success - 02/18/2014
Contact Center Solutions Week in Review - 02/15/2014
Next Generation Communications Week in Review - 02/15/2014
Legacy Network Transformation-Alianza Says 'Ditch the Switch!' - 02/14/2014
SOASTA Provides Real Time Look at User Experiences on Interactions with Sochi Olympics - 02/13/2014
PayPal Use It or Get Out Imbroglio - 02/13/2014
Comcast to Buy Time Warner Cable - The Future is NOW! - 02/13/2014
Contact Centers NOT Improving Customer Satisfaction Finds CFI Group Index - 02/12/2014
Ponemon and AccessData Reveal Enterprises Unable to Effectively Respond and Resolve Cyber-Attacks - 02/12/2014
FIDO Alliance Releases Authentication Specs for First Public Review - 02/12/2014
Most of Us Ignore Online Ads - Talk About Short Engagements! - 02/11/2014
Global Survey Reveals Security as Obstacle to Data Center Consolidation and Cloud Migration - 02/11/2014
Automated Device Enablement Framework for BYOD from Cloudpath - 02/11/2014
Everything You Need to Know About Socially Transmitted Infections (STIs) - 02/11/2014
SMEs and the Digital Economy in the Land Down Under Provides VoIP Usage Insights - 02/10/2014
TE Connectivity Powered Fiber Cable System Speeds Small Cell Deployment and Improves 4G coverage - 02/10/2014
75 Percent of Defense Contractors Say NSA Revelations Changed Their Security Practices - 02/10/2014
Contact Center Solutions Week in Review - 02/08/2014
Next Generation Communications Week in Review - 02/08/2014
What UK Contact Center Supervisors are Saying about their Role and Challenges - 02/07/2014
Google Hedges its Bets with Small Stake in Lenovo - 02/07/2014
PwC Survey of Communications CEOs finds Innovation, Collaboration and Speed Top of Mind - 02/07/2014
FCC Chairman Tom Wheeler Outlines Pillars for Policy Making - 02/06/2014
Alcatel-Lucent Confirms in Talks to Exit Enterprise Business - 02/06/2014
Patton Highlights New VoIP and Ethernet Extension Capabilities at Shows around the World - 02/05/2014
Google Appears to Have Dodged Antitrust Fines over Search in Europe - 02/05/2014
Gearing Up for Sochi Olympics-Time to Get Appy - 02/05/2014
FCC Adds $2 Billion in Funds for High-speed Internet in Schools and Libraries - 02/04/2014
Ingate Systems SIP Trunking Validated for Use with Interactive Intelligence CIC - 02/04/2014
Microsoft New CEO Satya Nadella and 'The Road Ahead' - 02/04/2014
RADCOM Launches First NFV-ready Service Assurance Solution for LTE Networks - 02/03/2014
CeBIT to Showcase IoT with Help from International M2M Council - 02/03/2014
Contact Center Solutions Week in Review - 02/02/2014
Next Generation Communications Week in Review - 02/02/2014
SafeNet Transforms Software Licensing Management with First Solution for Virtualized Environments - 01/28/2014
First WebRTC Client in Enhanced UC Solution Key to GENBAND Generation Enterprise Push - 01/28/2014
Next Generation Communications Week in Review - 01/25/2014
Contact Center Solutions Week in Review - 01/25/2014
Who Wants to be a Billionaire? Buffett-backed Contest is Great Internet Stress Test - 01/24/2014
Carl Icahn Chokes on Apple and Gets Cold Shoulder from eBay - 01/24/2014
A Radical Approach to Real Time Collaboration on Enterprise IP Networks - 01/23/2014
NSA Leaker Snowden to Chat Live January 23-Snow Job on the Way? - 01/22/2014
Communications Restructuring Heats European Winter and Verizon on the Horizon - 01/22/2014
World Economic Forum in Davos Exposed as Vulnerable to Cyber Attacks - 01/21/2014
Aruba Study Asks 'Are You Ready for #GenMobile?' - 01/21/2014
SafeNet Free Trial for Cloud-based Encryption and Secure Key Management - 01/21/2014
Google Alerts Changes its Look-an Alert Would have Been Nice - 01/20/2014
Contact Center Solutions Week in Review - 01/18/2014
Next Generation Communications Week in Review - 01/18/2014
Net Neutrality: The Aftermath of the Verizon v. FCC Decision - 01/17/2014
President Obama Steps Carefully on NSA Surveillance Reforms - 01/17/2014
Starbucks Promises Mobile App Fix - Taking Fear Out of Morning Cup of Joe Order - 01/17/2014
Insights Emerging on 'Black Friday' POS-based Data Breaches - 01/16/2014
Securing Developer Interactions with - 01/16/2014
Talk of Telecom Rewrite Could Mean Deja Vu All Over Again - 01/16/2014
Contact Center Trends and Priorities 2014 - Knowledge is Power - 01/16/2014
Cisco Annual Security Report - It was a Very Good Year for Some Very Bad People - 01/16/2014
DVE Unveils Holographic Presentation Room, Powered by Microsoft - 01/15/2014
George Washington Bridge Scandal- IT and Springsteen's 'And I Really Gotta Take a Leak' - 01/15/2014
CompuCom Poll Finds Consumers Wary of Mobile Point-of-Sale (POS) Prompts - 01/14/2014
Happy Anniversary to SafeNet - 01/14/2014
FCC Net Neutrality Rules Struck Down by DC Circuit Court Appeals - 01/14/2014
1010data Shelf Monitor Ensures High On-shelf Availability with Big Data Discovery - 01/14/2014
SMB Retailers with Security Problems and Big Data Interest Fortinet Survey Finds - 01/13/2014
Alcatel-Lucent Rumored to Sell Enterprise Business to Unify - 01/13/2014
Contact Center Solutions Week in Review - 01/11/2014
Next Generation Communications Week in Review - 01/11/2014
Court Rules that Yelp Critics Must be Identified - 01/10/2014
The T-Mobile Challenge - All is Fair in Love and War - 01/10/2014
Speech Spotting and Script Change New Year's Resolutions for Contact Center Supervisors - 01/09/2014
Wearable Wellness: It's a Dog's Life - 01/08/2014
Wheelings & Dealings: Citrix Acquires Framehawk for Better User Experiences over Unreliable Networks - 01/08/2014





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