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Janice McDuffee Info

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Janice McDuffee has worked in marketing, editing and freelance writing for companies including SheKnows and HBM Inc. after receiving her master’s and bachelor’s degrees in journalism from the University of Illinois Urbana-Champaign.

Latest Articles

Call Center Performance: OpenSpan Video Demos Highlight Business Process Improvement - 04/14/2011
Blue Cross Call Center Improves Operations with Nexidia Speech Analytics - 04/14/2011
Auto Attendants Serve Up Efficiency with a Side of Savings in Restaurants - 04/12/2011
IP Multimedia Phone: Protect Your Business in Any Weather with Grandstream Surveillance Camera - 03/23/2011
Vocalocity Enhances Reseller Program for Small Business and Channel Providers - 03/15/2011
Five9 Sponsors Aberdeen Research on Value of Hosted Contact Center - 03/15/2011
CBE Group Uses SAS Software to Streamline Collection Practices - 03/14/2011
Five Mobile Apps for Happy Shopping - 03/14/2011
Plantronics GameCon X95 Released to Please Xbox 360 Gamers - 03/11/2011
Plantronics to Repurchase 1 Million Shares Following Initial Program in August - 03/11/2011
Cyber Snipa Gives Ultimate Surround Sound to Gamers with Sonar 5.1 Champion Headset - 03/11/2011
Cut Government Costs Using Interact's Interactive Voice Response Apps - 03/10/2011
Sirius Canada Turns to Fonolo to Handle Subscriber Calling Experience - 03/10/2011
iPad App of the Year, Flipboard Upgrades with Version 1.2 - 03/10/2011
Study Finds Texting Can Help you Quit Smoking - 03/09/2011
Swedish Postal Service to Implement Text Alternative to Stamps - 03/09/2011
Zuckerberg Adopts Puppy, Gives it a Fan Page, Throws Web World into Frenzy - 03/08/2011
Helping Consumer and Merchant Alike: LivingSocial Gives Real-Time Discounts - 03/08/2011
From Green Initiatives, to Ladies on the Prowl-Five Apps to Get You There - 03/04/2011
Headsets Still a Hot Commodity from Distracting Driving Regulations - 03/04/2011
VirtualLogger Uses Speech Recognition to Streamline Call Recording Efficiency - 03/04/2011
King of Twitter, Ashton Kutcher's Account Gets Punk'd - 03/03/2011
VoIP Call Recording from the Small Office to the Enterprise with SIP Print - 03/01/2011
Brightpoint Australia to Carry Jabra Speakerphones and Mobile Headsets - 03/01/2011
Boxee Gaining Momentum with $16.5 Million in Financing - 03/01/2011
Report Ranks Tekelec Leading Independent Software Vendor in Policy Management - 03/01/2011
Printing Press Producer Heidelberg Pleases Its U.S. Customers - 02/28/2011
Chinese Website Offers Cheaper Alternatives to Brand Name Headsets - 02/28/2011
Danish Company Cites Eightfold Jump in 4Q After Growth in Unified Communication Headsets - 02/25/2011
eMarketer: Facebook Dominates Twitter in U.S. Grabbing Nearly Half of Population - 02/24/2011
From the Headphone Battlefield: Dr. Dre vs. 50 Cent - 02/18/2011
Data Centers Risk Power Protection Meeting UPS Efficiences - 02/18/2011
Cogent Call Recording Services Gives Aayuja Liability Protection - 02/18/2011
Vitelity to Promote and Demo Stand-out Products at ITEXPO East - 02/16/2011
Samsung's Low-End Cell Phone Push is Not Driven by Profit - 02/15/2011
Five Mobile Apps for Valentine's Day - 02/14/2011
Most Facebook and Google Users Worry About Site Privacy: Gallup Poll - 02/10/2011
Ventyx Mobile Workforce Management the Answer for Pittsburgh Gas Company - 02/10/2011
YouTube Partners with RightsFlow for Music Rights Management - 02/10/2011
IP5280 Acquires RockyNet Customer Base, IP Call Control Platform - 02/09/2011
Google Translate Mobile App Now Available for iPhone - 02/09/2011
Syria Renews Direct Access to Facebook, YouTube After Three Years - 02/09/2011
TwitPic Expands MicroBlogging Capability Adding Video Support - 02/08/2011
LG Counters Sony's Patent Infringement Claims with its Own - 02/08/2011
TeleNav to Release GPS Navigation for Verizon's iPhone - 02/08/2011
Network Monitoring Provider Brings New Leadership to Sales Team - 02/08/2011
Navisite Moves Springfield Clinic into the Cloud - 02/07/2011
Groupon on the Defensive about Tibet Quip in Superbowl Ad - 02/07/2011
New Salesforce.com Exec to Bring Cloud Computing to the Enterprise - 02/04/2011
Epygi to Feature New IP PBX Products at ITEXPO - 02/02/2011
Ignite Brings Advanced Business Video to ITEXPO - 02/01/2011
Learn International Telecom Expense Management from Xpensert at ITEXPO - 02/01/2011
VideoMost to Highlight Growth in Video Communications at ITEXPO - 02/01/2011
Turning a Lead into a Sale: How to Optimize Follow-Ups - 01/28/2011
From E-Readers to Web Meetings: Technology in the Classroom - 01/28/2011
Sangoma to Demo New NetBorder Express Gateway 4.0 at ITEXPO East 2011 - 01/27/2011
Media5 Corporation to Showcase VoIP Technology at ITEXPO East - 01/27/2011
OnAsset Intelligence to Present M2M Insight at ITEXPO East 2011 - 01/27/2011
Enterprise SPC Provider Audiocodes Shows Continued Growth with Fourth Quarter Results - 01/26/2011
GENBAND Reaches Single Business Platform Implementing Oracle E-Business Suite - 01/25/2011
VanillaSoft Awarded 2010 Product of the Year Award for Telemarketing Software - 01/21/2011
Considerations for Selecting Conference Call Solutions - 01/21/2011
Online Video: YouTube Makes Homepage More User-Friendly - 01/20/2011
Today Only: LivingSocial Offers $20 Amazon Gift Card for $10 - 01/19/2011
TiVo Releases Official iPad App, Turns Tablet Into Ultimate Remote Control - 01/18/2011
Gambit Releases Upgraded MIMIC Simulator Suite 11.0 - 01/14/2011
Some Time Warner Subscribers May Lose Local News - 01/14/2011
Tips to Maintain Your Telecom Cost Management - 01/13/2011
Pose App is the Next Step in Photo-Sharing and Fashion - 01/12/2011
Tablets Moving Into the Corporate World - 01/11/2011
Kor-fx Shakes Up Multimedia Experience as a Biological Subwoofer - 01/10/2011
A Digital Divide for Minorities in Modern Technology - 01/10/2011
Japan Again Breaks Twitter Record on New Years Eve - 01/07/2011
Facebook to Stage IPO or Disclose Financial Information in 2012 - 01/06/2011
AT&T to Sell iPhone 3GS for $49 - 01/06/2011
Parrot Releases Its Smart Car Radio to Europe - 01/05/2011
New Years Weekend Brings 750 Million New Facebook Photos - 01/05/2011
RightAnswers' Knowledge Management Suite Selected by CompuCom - 01/04/2011
VoX Communications and Nimbuzz Release New App Conjointly - 12/30/2010
Colohouse Names Chief Operating Officer - 12/29/2010
Apple Faces Class Action Suit over App Privacy in iPhone, iPad - 12/28/2010

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