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Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. He holds a bachelor’s degree in arts and humanities.

Latest Articles

Teleperformance Recognized by Frost & Sullivan - 07/24/2014
TurnKey Solutions Partners with IntelliCorp - 07/24/2014
NTT Com Named 'Champion' by Frost & Sullivan - 07/24/2014
Enterprise Fleet Management Partners with Geotab - 07/24/2014
PolyOne Partners with LEONI - 07/24/2014
Call Center's Capabilities Strengthened to Better Serve Customers - 07/24/2014
ORBCOMM's Solution Selected by Swing Transport - 07/23/2014
Comings & Goings: Rajant Appoints Kirk Byles as Vice President of Sales and Marketing - 07/23/2014
TalkPoint Recognized by Frost & Sullivan - 07/23/2014
EXL Acquires Blue Slate Solutions - 07/23/2014
Golden Gekko Gets Trusted Status from App Quality Alliance - 07/23/2014
CitiusTech Joins Covisint's Certified Service Partner Program - 07/23/2014
Aragon Research Names Altocloud a Hot Vendor - 07/23/2014
I.D. Systems Announces Order from Leading Automotive Manufacturer - 07/23/2014
West IP Communications Announces Renewal of Cisco Certifications - 07/22/2014
Capgemini Gets $25 Million Contract from Patterson Companies - 07/22/2014
RingCentral Wins 'The Big Idea' Award - 07/22/2014
Five9 Wins CRM Excellence Award - 07/18/2014
Array Announces Availability of AVX10650 Multi-tenant ADC Appliance - 07/16/2014
Mellanox's solutions deployed by Applied Micro Circuits - 07/16/2014
Cloudera, Dell and Intel Extend Partnership - 07/15/2014
Verint Systems Recognized by Frost & Sullivan - 07/08/2014
Mirantis Opens New Office in Grenoble, France - 07/08/2014
Intellicom Joins Gridstore's Accelerate Partner Program - 07/08/2014
Transcosmos Recognized by Frost & Sullivan - 07/07/2014
CorvisaCloud invests in ManyWho - 07/07/2014
Anite's Testing Solution Selected by SGS - 07/07/2014
inContact's Solutions Selected by a Fortune 500 Company - 07/07/2014
2014 Nemertes PilotHouse Top Provider Named for Video Conferencing - 07/02/2014
Wmode acquires Operations Management Solutions Provider NeoSystems - 07/01/2014
Agreement Signed to Acquire Lead Media Partners - 06/27/2014
Bitcasa, Samsung Extend Partnership - 06/27/2014
dinCloud Wins DaaS Award for webHVD - 06/27/2014
Connect First named 2014 Colorado Company to Watch - 06/27/2014
Global Tel Link to Acquire Renovo Software - 06/26/2014
Grandstream's UCM6100 Series Wins Unified Communications Product of the Year Award - 06/26/2014
Clearfield Announces FieldShield Hardened Pushable Connector Y-Adapter - 06/26/2014
Bharti Airtel Acquires Business and Assets of Loop Mobile in Mumbai - 06/26/2014
SYNETY to Collocate at Markley Group's Data Center - 06/24/2014
Cbeyond's TotalCloud Phone System Now Available Nationally - 06/24/2014
FlexITy Solutions Partners with BMC Software - 06/24/2014
Soft-ex Included in G-Cloud 5 - 06/24/2014
Birch Communications Named Top 50 by BenchmarkPortal - 06/24/2014
OnLight Aurora Establishes Point of Presence (PoP) in BYTEGRID's New Data Center - 06/24/2014
Soft-ex Now Included in G-Cloud 5 - 06/24/2014
Natural Insight Selected by InStore Group - 06/24/2014
Linguamatics Launches I2E Semantic Enrichment - 06/24/2014
PicsArt's Newer Version for Android is Here - 06/23/2014
Polycom RealPresence One Now Available in India - 06/23/2014
Avaya Makes Changes to Connect Channel Partner program - 06/23/2014
Sungard Availability Services Expands RaaS Portfolio - 06/23/2014
Virgin Atlantic Selects Saba Cloud - 06/23/2014
KBZ Partners with MNS - 06/23/2014
LiveOps for Microsoft Dynamics CRM is Launched - 06/23/2014
Ricoh Unveils New Group Videoconferencing System - 06/23/2014
Worksoft Certify Suite selected by NS IT Business Systems - 06/19/2014
Wheelings & Dealings: InterCloud Partners with Harbortouch for Call Center Revamp - 06/19/2014
Wheelings & Dealings: One Source Networks Acquires StarView Solutions - 06/19/2014
NICE Systems Named Leader in Contact Center Workforce Optimization Market - 06/19/2014
Nuage Networks Named to CRN's 2014 Virtualization 50 List - 06/19/2014
Gartner Recognizes Mitel - 06/19/2014
North 6th Agency Selected by Allied Fiber - 06/19/2014
Conduit Global Opens new Call Center - 06/19/2014
Gartner Positions Guidewire as a 'Leader' - 06/19/2014
Telit cellular and positioning modules selected by TireStamp - 06/18/2014
Stein Mart selects tw telecom's IP VPN service - 06/18/2014
Altivon integrates VidyoWorks platform with Customer Interaction Center (CIC) from Interactive Intelligence - 06/18/2014
inContact's Personal Connection Outbound Solution selected by leader in Healthcare Education Services - 06/18/2014
Lattice Engines Named a Finalist in 2014 American Business Awards - 06/18/2014
Good Leads Partners with Vivace Health Solutions - 06/17/2014
InSyle Launches InStyle Apparel ERP 4.6 - 06/16/2014
WebRecon Partners with Ontario Systems - 06/16/2014
StratoGen selected as approved supplier on G-Cloud 5 - 06/04/2014
Gartner includes Presence Technology in Magic Quadrant of the Contact Center Infrastructure - 06/04/2014
Alianza's Cloud Voice Platform Selected by Vyve Broadband - 06/04/2014
BenchmarkPortal Recognizes TrialCard Customer Experience Center - 05/30/2014
SpeechStorm Forms Alliance with GM Voices - 05/30/2014
SAS positioned in Gartner's Magic Quadrant for Multichannel Campaign Management - 05/30/2014
Opengear Celebrates Tenth Anniversary - 05/29/2014
CreaLog Selects Dialogic's PowerMedia XMS - 05/28/2014
CreaLog selects Dialogic's PowerMedia XMS - 05/28/2014
C3/CustomerContactChannels to Open New Facility in Guatemala - 05/28/2014
Lightower Expands Fiber Network in Greater Baltimore - 05/27/2014
Convergent Opens Customer Care Center in San Antonio - 05/27/2014
NXP's LifeVibes VoiceExperience Used in ZTE Blade APEX2 - 05/27/2014
Altitude Software Sponsors CMS World Forum - 05/27/2014
Broadreach Services selects ScienceLogic's Solution - 05/27/2014
Interactive Intelligence recognized by Frost & Sullivan - 05/27/2014
U.S. Department of State now using 4000 General Dynamics' Sectera vIPer Universal Secure Phone - 05/27/2014
Level 3 Extends Fiber Network into Sentinel's Data Centers - 05/27/2014
Crisis Center of Tampa Bay partners with Bright House Networks Enterprise Solutions - 05/27/2014
PowerPhone Adds API To Total Response CACH - 05/27/2014
Kronos Launches New Version of 'Workforce Ready' - 05/27/2014
Kronos Launches Newer Version Of Workforce Ready Suite - 05/27/2014
[24]7 Recognized By Opus Research - 05/27/2014
AtTask positioned as 'Leaders' by Gartner - 05/27/2014
Qosmos joins CloudBand Ecosystem Program - 05/27/2014
Starwood Hotels and Resorts' Moves Wichita Call Center - 05/27/2014
Converged Technology Professionals Recognized by ShoreTel - 05/27/2014
ADTRAN, TalkTalk Business Recognized at Global Telecoms Business Innovation Awards - 05/27/2014
Swedish Medical Center Selects Kyruus ProviderMatch Platform - 05/22/2014
Syniverse to acquire Aicent - 05/19/2014
Roka Bioscience selects Magic Integration Platform - 05/19/2014
Ooma Office recognized by PC Magazine - 05/19/2014
INOC to provide NOC services to Internet Corporation for Assigned Names and Numbers - 05/19/2014
Star2Star recognized by Infonetics Research - 05/19/2014
Extreme Networks Open Fabric network solutions selected by Milliman - 05/19/2014
TeliaSonera further expands its network in North America - 05/19/2014
Innotas comes up with Cloud-based Agile Portfolio Management solution - 05/19/2014
Indiana University Health La Porte selects Ascend's solutions - 05/19/2014
Alteva appoints Kelley as interim CEO - 05/19/2014
Actiance gets recognized by Forrester Research - 05/19/2014
Vivint wins Confirmit ACE Award - 05/19/2014
Digital Realty Trust partners with Level 3 Communications - 05/19/2014
Gartner names Dome9 Security a 'Cool Vendor' - 05/19/2014
Comview Gets Recognized by Long Island Software and Technology Network - 05/14/2014
ASG's EIM Suite Helps Increase Efficiency, Reduce Cost - 05/14/2014
OptiCall Seeing Benefits of AltiGen's MaxCS Private Cloud - 05/14/2014
Department of Veterans Affairs Extends Authentidate's Contract - 05/13/2014
Shaw Communications selects NetCracker 9 Suite - 05/08/2014
CallSource Automotive joins Dealer.com's Certified Provider Program - 05/08/2014
Broadview's OfficeSuite selected by NYC Real Estate Agency - 05/06/2014
Quintron DICES VoIP Supports United Launch Alliance's Atlas V - 05/01/2014
Call Center QualityRises With inContact Innovations - 04/30/2014
inContact Boosts Cloud Suite options - 04/30/2014
inContact Makes Enhancements to its All-in-One Cloud Suite - 04/30/2014
Libelium's Waspmote Sensors Equipped with Bluetooth Low Energy for Data Transmission, Broadcast - 04/30/2014
X4 Solutions joins WHOA.com Cloud Partner Program - 04/30/2014
Intraway's Solution Selected by Mediacom - 04/29/2014
TouchTone's Business VoIP Phone Service Available for Free Trial Month - 04/29/2014
Zayo Group Acquires Neo Telecoms - 04/29/2014
Hughes HX90 Broadband Satellite Terminals Selected by SSL Digital - 04/29/2014
Ifbyphone Announces Availability of Spring 2014 Release - 04/29/2014
Lenovo ThinkCentre M73 thin client available with LeTOS and WES 7 - 04/29/2014
Worksoft Adds 'Capture for Web' Capability to Certify - 04/28/2014
N2Power Signs Distribution Agreement with TTI Europe - 04/28/2014
Colocation America, Kolmisoft Launch M2 Switch - 04/28/2014
Teleperformance Colombia Wins Frost & Sullivan Award for Green Excellence - 04/28/2014
Integra Fiber Network connects to vXchnge's Santa Clara Data Center - 04/28/2014
STARTEK Wins TMC's 2014 CRM Excellence Award - 04/28/2014
Moka5 launches Vanguard - M5 LivePC version 4.0 - 04/23/2014
Frontier Communications Opens Customer Service Center in Provo, Utah - 04/23/2014
NetSapiens' SNAPsolution selected by Ayersville Telephone Company - 04/22/2014
Verint's Impact 360 Workforce Management Selected by Managed Care Health Plan Provider - 04/21/2014
Canadian Tire Financial Services recognized by Service Quality Measurement Group - 04/21/2014
Dimension Data Opens New Office in Houston - 04/21/2014
GigaSpaces signs agreement with two APAC resellers - 04/21/2014
Intelecom Launches New Version of Connect - 04/21/2014
Interneer wins Best Midmarket Strategy award - 04/21/2014
Ventyx to Help Iraq Ministry of Electricity Rebuild - 04/21/2014
Lightower completes network expansion in Washington, D.C. Metro Area - 04/21/2014
Bright Horizons named among Denver Post's Top Workplaces - 04/21/2014
OpenSpan forms alliance with Istmo - 04/17/2014
Nomorerack.com to Further Improve Customer Service - 04/17/2014
FIS announces acquisition of CMSI - 04/17/2014
IHS GmbH Acquires InnLink LLC - 04/17/2014
mpl systems' intelligentContact Voted Top Technology - 04/17/2014
mplsystems' IntelligentContact Wins Call Centre Helper Award - 04/17/2014
Brocade MLX Series selected by University of Westminster - 04/17/2014
Telarus Wins Platinum Partner Award from ACC Business - 04/17/2014
GlobeRanger's iMotion Edgeware selected by M2M Spectrum Networks - 04/16/2014
Microsoft to use Ixia's solution to qualify mobile devices - 04/16/2014
Zultys partners with BCN Telecom - 04/15/2014
NetRack Registers Commendable Growth in 2013 - 04/15/2014
Alorica Opens New Office in Honduras - 04/15/2014
Revana Wins Three Stevie Awards - 04/15/2014
PeopleNet Wins Company of the Year award - 04/15/2014
Metropolis OfficeWatch XT is Now 'Avaya Compliant' - 04/15/2014
Skorpios joins 100G CLR4 Alliance - 04/15/2014
APAC Customer Services to Create 500 New Jobs - 04/15/2014
West Partners invests in NoteVault - 04/14/2014
Securus Hiring to Improve Customer Service - 04/14/2014
Infobip Credited with PCI DSS Compliance Certification - 04/14/2014
Gartners positions xMatters in 'Leaders' quadrant - 04/14/2014
Center Partners Selects FrontRange's HEAT Service Management Solution - 04/14/2014
ZirMed Acquires TransEngen's Solutions - 04/14/2014
Connect First Receives 2014 PACE Technovation Award - 04/14/2014
Openwave's Universal Messaging Suite Selected by Belgacom - 04/10/2014
Covisint Named 'Major Player' by IDC - 04/10/2014
Windstream's Data Centers Certified by BrightLine CPAs & Associates - 04/10/2014
KANA Software Named Best in Class by Forrester Research - 04/09/2014
Gigamon's Solution Selected by Defense Information Systems Agency - 04/03/2014
Cars.com Recognized by BenchmarkPortal - 04/03/2014
Emirates to Open New Customer Contact Center in Budapest - 04/03/2014
Gartner Names Another to its Leader Quadrant - 04/03/2014
Aldea Solutions Selects NTT Electronics' Video Encoder - 04/01/2014
ConnectWise to Strengthen Workforce at London Office - 04/01/2014
Tata Consultancy Services Recognized as Leader by IDC - 04/01/2014
Wheelings & Dealings: Xtelesis to Acquire TecCon - 03/31/2014
Pinacl to Build Wi-Fi Network in York - 03/31/2014
CenturyLink Invests in Hosting Capabilities - 03/28/2014
Jacada to Provide Contact Center Products to Leading Defense Technology Company - 03/28/2014
Sitel to Strengthen Staff at Ocala Call Center - 03/28/2014
ProSiebenSat.1 Invests in Collective Digital Studio - 03/28/2014
8x8 to Provide Cloud Communications Solution to KC Integrated Services - 03/28/2014
Indosoft Integrates Q-Suite with Zendesk - 03/28/2014
IP Providers Recognized by Renesys - 03/28/2014
Alteva Wins Bronze Stevie Award - 03/27/2014
NCAA Partners with YouTube and T3Media - 03/27/2014
NICE Systems Named WFM Leader by DMG Consulting - 03/27/2014

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