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Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. He holds a bachelor’s degree in arts and humanities.

Latest Articles

Moka5 launches Vanguard - M5 LivePC version 4.0 - 04/23/2014
Frontier Communications Opens Customer Service Center in Provo, Utah - 04/23/2014
NetSapiens' SNAPsolution selected by Ayersville Telephone Company - 04/22/2014
Verint's Impact 360 Workforce Management Selected by Managed Care Health Plan Provider - 04/21/2014
Canadian Tire Financial Services recognized by Service Quality Measurement Group - 04/21/2014
Dimension Data Opens New Office in Houston - 04/21/2014
GigaSpaces signs agreement with two APAC resellers - 04/21/2014
Intelecom Launches New Version of Connect - 04/21/2014
Interneer wins Best Midmarket Strategy award - 04/21/2014
Ventyx to Help Iraq Ministry of Electricity Rebuild - 04/21/2014
Lightower completes network expansion in Washington, D.C. Metro Area - 04/21/2014
Bright Horizons named among Denver Post's Top Workplaces - 04/21/2014
OpenSpan forms alliance with Istmo - 04/17/2014
Nomorerack.com to Further Improve Customer Service - 04/17/2014
FIS announces acquisition of CMSI - 04/17/2014
IHS GmbH Acquires InnLink LLC - 04/17/2014
mpl systems' intelligentContact Voted Top Technology - 04/17/2014
mplsystems' IntelligentContact Wins Call Centre Helper Award - 04/17/2014
Brocade MLX Series selected by University of Westminster - 04/17/2014
Telarus Wins Platinum Partner Award from ACC Business - 04/17/2014
GlobeRanger's iMotion Edgeware selected by M2M Spectrum Networks - 04/16/2014
Microsoft to use Ixia's solution to qualify mobile devices - 04/16/2014
Zultys partners with BCN Telecom - 04/15/2014
NetRack Registers Commendable Growth in 2013 - 04/15/2014
Alorica Opens New Office in Honduras - 04/15/2014
Revana Wins Three Stevie Awards - 04/15/2014
PeopleNet Wins Company of the Year award - 04/15/2014
Metropolis OfficeWatch XT is Now 'Avaya Compliant' - 04/15/2014
Skorpios joins 100G CLR4 Alliance - 04/15/2014
APAC Customer Services to Create 500 New Jobs - 04/15/2014
West Partners invests in NoteVault - 04/14/2014
Securus Hiring to Improve Customer Service - 04/14/2014
Infobip Credited with PCI DSS Compliance Certification - 04/14/2014
Gartners positions xMatters in 'Leaders' quadrant - 04/14/2014
Center Partners Selects FrontRange's HEAT Service Management Solution - 04/14/2014
ZirMed Acquires TransEngen's Solutions - 04/14/2014
Connect First Receives 2014 PACE Technovation Award - 04/14/2014
Openwave's Universal Messaging Suite Selected by Belgacom - 04/10/2014
Covisint Named 'Major Player' by IDC - 04/10/2014
Windstream's Data Centers Certified by BrightLine CPAs & Associates - 04/10/2014
KANA Software Named Best in Class by Forrester Research - 04/09/2014
Gigamon's Solution Selected by Defense Information Systems Agency - 04/03/2014
Cars.com Recognized by BenchmarkPortal - 04/03/2014
Emirates to Open New Customer Contact Center in Budapest - 04/03/2014
Gartner Names Another to its Leader Quadrant - 04/03/2014
Aldea Solutions Selects NTT Electronics' Video Encoder - 04/01/2014
ConnectWise to Strengthen Workforce at London Office - 04/01/2014
Tata Consultancy Services Recognized as Leader by IDC - 04/01/2014
Wheelings & Dealings: Xtelesis to Acquire TecCon - 03/31/2014
Pinacl to Build Wi-Fi Network in York - 03/31/2014
CenturyLink Invests in Hosting Capabilities - 03/28/2014
Jacada to Provide Contact Center Products to Leading Defense Technology Company - 03/28/2014
Sitel to Strengthen Staff at Ocala Call Center - 03/28/2014
ProSiebenSat.1 Invests in Collective Digital Studio - 03/28/2014
8x8 to Provide Cloud Communications Solution to KC Integrated Services - 03/28/2014
Indosoft Integrates Q-Suite with Zendesk - 03/28/2014
IP Providers Recognized by Renesys - 03/28/2014
Alteva Wins Bronze Stevie Award - 03/27/2014
NCAA Partners with YouTube and T3Media - 03/27/2014
NICE Systems Named WFM Leader by DMG Consulting - 03/27/2014
Spirent Landslide Selected by China Mobile Research Institute - 03/27/2014
Affinion Group Named Finalist in ICMI Global Contact Center Awards Program - 03/27/2014
Court Square Capital Partners to Invest in Conterra Ultra Broadband Holdings - 03/27/2014
Axiros Partners with Liberty Global - 03/27/2014
Guidewire Software Named 'Market Leader' by Ovum - 03/24/2014
Marketron Partners with Efficio - 03/20/2014
Unitymedia KabelBW Deploys ARRIS Group's Converged Edge Router - 03/20/2014
Westcon Signs Distribution Agreement with Collab9 - 03/20/2014
Fonality Wins Unified Communications Excellence Award - 03/20/2014
CA Technologies is Corporate Partner of Mack Institute for Innovation Management - 03/20/2014
Sitel Recognized by Frost & Sullivan - 03/20/2014
MegaPath Listed as Top Provider at Association's Annual Partners Choice Awards - 03/19/2014
Wainhouse Ranks ZTE in Top Three Vendors of Video Conferencing Systems - 03/19/2014
VPI Empower Suite Is Now Avaya Compliant - 03/19/2014
Zoom Partners with Voxbone - 03/19/2014
Tango's Enterprise Connect Solution Has Qualified for Microsoft Lync 2013 - 03/13/2014
U.S. Department of Defense Signs License Agreement with Adobe - 03/13/2014
True Office Wins GRC Technology Innovation Award - 03/13/2014
IntelliResponse Wins Silver Stevie Award - 03/13/2014
Bright Pattern and thinkingVoice Launch Integrated Solution - 03/13/2014
Jackson National Life Insurance Company Recognized by Service Quality Measurement Group - 03/11/2014
Telarus Again Named 2013 Top Partner by Nitel - 03/11/2014
Fortinet 140D-POE Solution Recognized by SC Magazine - 03/10/2014
Emulex Signs Distribution Agreement with Ingram Micro - 03/10/2014
United Data Technologies Receives ATP Status by Cisco - 03/10/2014
Corero Wins Two 2014 Info Security Global Excellence Awards - 03/07/2014
Teleperformance named Leader in Gartner's Magic Quadrant - 03/07/2014
eLoyalty gets Customer Satisfaction Excellence Gold Star from Cisco - 03/07/2014
Wheelings & Dealings: ClickSoftware Acquires Xora - 03/07/2014
Aryaka's WAN Optimization as-a-Service Selected by Rieke Packaging Systems - 03/07/2014
Noble Systems Honored at Greater Manchester Fastest 50 Awards - 03/06/2014
AltiGen MaxCS Private Cloud Selected by Brightway Insurance - 03/06/2014
Asurion Recognized by Microsoft - 03/06/2014
Spirent Blitz.io Selected by aiScaler for Comparative Analysis - 03/06/2014
3CLogic Raises $4.2 Million to Expand Call Center SaaS Offerings - 03/06/2014
3CLogic Raises $4.2 million to Expand Call Center SaaS Offerings - 03/06/2014
Multapplied's Bonded Internet Selected by MetTel for VoIP Delivery - 03/06/2014
Mavenir to Provide Rich Communication Services to Mobile Telesystems - 03/06/2014
Sprint Receives North American Green Excellence Award - 03/05/2014
Boost Mobile Recognized by J.D. Power - 03/05/2014
Philadelphia Insurance Companies Wins Gold Stevie Award - 03/05/2014
Wheelings & Dealings: ADDvantage Technologies Acquires Nave Communications Company - 03/05/2014
Wheelings & Dealings: Etransmedia Technology Acquires Medigistics - 03/04/2014
IPitomy's VoIP Solution Wins Unified Communications Excellence Award - 02/28/2014
Assurant Solutions' Official Wins Silver Award at Stevie Awards - 02/28/2014
Toshiba IPedge Wins Product of the Year Award - 02/28/2014
AltiGen Signs Distribution Agreement with Westcon Group - 02/25/2014
EE Announces 1000 Jobs Onshore - 02/25/2014
ShoreTel launches Integrated Solution for the World's #1 CRM Application - 02/24/2014
ClearOne Recognized by Frost & Sullivan - 02/24/2014
Voxbone Inbound DID SIP Trunking Now Compatible with Microsoft Lync 2013 - 02/21/2014
APR Energy Signs Turnkey Project in Myanmar - 02/20/2014
Noble Systems in Greater Manchester Fastest 50 List - 02/20/2014
Global Telesat selected by US Premier Emergency Response Organization - 02/20/2014
AccessData Launches InSight Platform - 02/20/2014
Telco's Solutions Selected by SWT Trilan GmbH - 02/20/2014
PhoneSuite Unveils Series2 V.IP Telephony System - 02/20/2014
Jtel GmbH Partners with ICCC - 02/20/2014
H2O Partners with MapR Technologies - 02/20/2014
Level 3 to Provide Communication Services to Tata Consultancy Services - 02/20/2014
Sine-Wave Accelerates Digital Nervous System Platform with Fusion ioMemory - 02/19/2014
Xactly Named an Elite Winner of the 2014 CRM Watchlist - 02/19/2014
MetTel gets AOTMP Efficiency First Solution Certification - 02/18/2014
Teleperformance Recognized by Everest Group - 02/18/2014
Connect First Safe Wins Product of the Year Award - 02/18/2014
Call Recording Continues to Gain Accolades - 02/18/2014
Interxion Now Has More than 500 Connectivity Providers - 02/13/2014
snom PA1 Wins Internet Telephony Product of the Year award - 02/13/2014
ShoreTel Looks to Build Client Base in Finance Industry - 02/13/2014
Landis+Gyr Partners with Colorado Springs Utilities - 02/13/2014
Frost.IO Names Fourth Monkey Media As New Development Partner - 02/13/2014
eLoyalty Now Cisco Unified Contact Center Enterprise Satellite Authorized Technology Provider - 02/13/2014
GRIDiant's GRIDview Solution Selected by Burbank Water & Power - 02/12/2014
Total Communications Wins Customer Satisfaction Excellence Gold Star by Cisco - 02/12/2014
TransNexus NexOSS Solution Selected by ACN - 02/12/2014
C2Logix Partners with WIH Resource Group - 02/11/2014
Thinklogical Acquires New Building in Milford, Conn. - 02/11/2014
Wheelings & Dealings: Accel-KKR Sells KANA Software to Verint - 02/10/2014
Seafax RMS Team Sets a New Record - 02/10/2014
Windstream's Services Recognized by ShoreTel - 02/10/2014
Clio Joins Hands with gUnify to Deliver UC Solution for Legal Services - 02/07/2014
SYSPRO Named Among Finalists for American Business Award for Customer Service - 02/07/2014
Infinera DTN Selected by Service Electric - 02/05/2014
Argos Partners with Proxama for NFC-enabled Customer Interaction - 02/05/2014
Windstream's Services Recognized by ShoreTel - 02/05/2014
Avtex Recognized by Interactive Intelligence - 02/05/2014
Omtool Partners with Samsung Electronics America - 02/04/2014
Excitor Partners with SOTI - 02/04/2014
Alorica Positioned in Gartner's 'Visionaries' Quadrant - 02/04/2014
Brocade Gets Recognized by J.D. Power - 02/03/2014
Plantronics Recognized by U.S. Secretary of State - 01/30/2014
Bright Pattern's Solution Wins Product of the Year Award - 01/30/2014
Zappix Solutions Selected by Merchant Warehouse - 01/30/2014
Firstsource Solutions Gets IIP Silver Standard Accreditation - 01/30/2014
RISC Networks Selected as an ITOA50 - 01/30/2014
Phone.com's Solution Wins INTERNET TELEPHONY Product of the Year Award - 01/30/2014
Telehouse Opens New Colocation Floor at London Data Center - 01/29/2014
Altitude Software Wins Two Awards in Brazil - 01/29/2014
CX Company Partners with Randstad to Build New Business - 01/29/2014
Garland Technology Signs Distribution Agreement with NEOX NETWORKS - 01/29/2014
inContact's WFO Suite Selected by Leading Entertainment Company - 01/29/2014
Tadiran Telecom's Aeonix Approved by GSA - 01/28/2014
IPsmarx's Solution Wins Product of the Year Award - 01/28/2014
OpenText Positioned as a Leader in Forrester Report - 01/28/2014
ForeScout Finds Place in Gartner's Magic Quadrant for Third Consecutive Time - 01/24/2014
Neusoft Mobile Solutions Partners with NewNet Communication Technologies - 01/23/2014
Emulex Solutions Deployed by IRESS - 01/23/2014
Altran, Alcatel-Lucent Partner for Industrial Project - 01/23/2014
Vindicia Recognized by Hybris Software - 01/23/2014
Fon Raises $14 Million in Financing - 01/23/2014
NBS Broadvox SIP Trunking Solution Certified by Avaya - 01/23/2014
LivePerson Among Internet Retailer Magazine's Top 1000 Web Retailers - 01/23/2014
CyrusOne Data Centers Certified by Open-IX Association - 01/23/2014
Telio Netherlands Partners with M7 Group - 01/22/2014
SLI Systems Announces Handling of One Billion Search Queries in a Month - 01/20/2014
NBCUniversal Selects AT&T Networking Solutions for Sochi Olympic Winter Games - 01/20/2014
Alpheus' Texas Network Now Covers Over 129,000 Ethernet-qualified Locations - 01/16/2014
FireEye Signs Distribution Agreement with Westcon Group - 01/16/2014
Unisys Corporation Selects AccelOps Platform - 01/16/2014
Aegis to Open Call Center in Glasgow - 01/16/2014
Aspect Bags Award from the Centre of Recognition & Excellence - 01/16/2014
SOBERLINK to Add Facial Recognition Feature to its Alcohol Monitoring System - 01/15/2014
Elderstreet Investments, Netcall plc Invest $1.63 Million in Sentiment - 01/15/2014
HGS UK Recognized by Smart Training - 01/15/2014
Absolute Software Recognized by Gartner - 01/09/2014
Good Technology Recognized by the 451 Group - 01/09/2014
Digital Element's IP Geolocation Technology Selected by COCUS - 01/09/2014
Wheelings & Dealings: Sageview Invests in Reflexis Systems - 01/09/2014
Wheelings & Dealings: Volt Information Sciences Sells ProcureStaff's VMS software, Related Assets to IQNavigator - 01/09/2014
Bridgeway eCounsel Technology Selected by Ceridian HCM - 01/09/2014
Avaya Wins Three Awards from Frost & Sullivan - 01/09/2014
888VoIP is Patton's U.S. Partner of the Year - 01/09/2014
Evolving Systems DSA Solution Selected by Major Operator in Asia - 01/09/2014
TantaComm Receives Payment Card Industry Data Security Standard Certification - 01/09/2014
Data Privacy Management Firm TRUSTe Certifies WeChat - 01/07/2014
Castel Detect's New Version to Have Customizable Audit Console Feature - 01/07/2014
Riverbed Technology Named 'Leader' in Gartner's Magic Quadrant - 01/07/2014
Earnix Insurance Solution Selected by Samsung Fire & Marine Insurance - 01/07/2014
Verint Systems Signs Agreement to Acquire KANA Software - 01/06/2014
InterCloud Systems Acquires Integration Partners-NY Corporation - 01/06/2014

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