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Latest Articles

Will the Privus Mobile Caller ID App Make Driving and Drivers Safer? - 08/01/2014
AlertLogic's Solutions Boosts Application Developers' Confidence - 08/01/2014
Boost Software Delivers -Industry Analysts Nod - 07/31/2014
The Call Transfer Journey is Tricky-Choose Wisely - 07/31/2014
Disaster Talk to the Rescue - 07/31/2014
Wake up, It's Time to Put Security Measures into Place - 07/30/2014
Validic's Technology Platform Creates Value for Customers - 07/30/2014
Innovation and Customer Service Goes Hand-in-Hand - 07/30/2014
Pay-for-Performance Programs Need to Improve - 07/29/2014
Call Center Employee Engagement Reaps Rewards - 07/29/2014
Bright House Paves the Way for a Borderless Work Environment - 07/29/2014
Bango Helps Etisalat Connect with Samsung Galaxy Apps - 07/28/2014
Logitech's USB headset H570e to Enhance the UC Experience - 07/28/2014
Can Authentify's Two-factor Authentication Outsmart Hackers? - 07/28/2014
Frost & Sullivan: Application and Network Performance Monitoring to See New Highs - 07/28/2014
Genpact Utilizes SAP HANA Cloud Platform - 07/28/2014
Pipeliner: The Future of CRM - 07/28/2014
Empirix Gives Enterprises an Edge with its Conference Monitoring Tool - 07/25/2014
Samsung Enables Hoteliers to Deliver Premium Entertainment - 07/25/2014
Co-Browsing Keeps Reps and Customers on the Same Page - 07/24/2014
Can Mindtree Launch ING Vysya into the Digital World? - 07/24/2014
HUAWEI MAX PRESENCE: A Game Changer for Command Centers? - 07/24/2014
ARRIS' Solutions Offer Subscribers Engaging, Personalized Media Experiences - 07/23/2014
Accelya's REVERA Next to Propel GoAir Even Higher - 07/23/2014
Starfleet Media: Content Marketing is in, Use it Wisely - 07/23/2014
Convey Engage Platform Enhanced; Resellers' Role Becomes Easier - 07/23/2014
Avaya's Collaborative Solutions to be Delivered via the Cloud - 07/22/2014
Fonolo: Say Goodbye to Nerve-Wracking Hold Times - 07/22/2014
AIM Marketing: Going the Extra Mile for Customers - 07/22/2014
Grand View Research: A Buoyant Unified Communication in the Offering - 07/22/2014
Digital Suggestion Box Brings Ideas Forward - 07/22/2014
Valuable Clients are Worth the Work to Keep Them - 07/22/2014
Fiber Battleground Heats up with AT&T's show of GigaPower Strength - 07/21/2014
El Centro de CenturyLink Celebrates its Thirtieth Anniversary - 07/21/2014
Connect your Data Network to the Public Cloud with VNS3 - 07/21/2014
What Do You Need from Call Center Software? - 07/18/2014
Say the Word - Cortana Will Switch on the Connected Home - 07/18/2014
Welcome to the 'Next Big Thing' in Payment Processing - 07/18/2014
Enhancements to Enterprise Anywhere Liberates IT Departments - 07/18/2014
Accenture Survey: Banks - Get Your Priorities Right or Prepare to Make Way - 07/17/2014
blinkbox Moves Securely to the Cloud Under the Aegis of Barracuda, Azure - 07/17/2014
Hands Off Consoles - Experience Interactive Entertainment on VIZIO Smart TVs - 07/17/2014
[24]7's Mobile Chat App to Optimize Experience for Optus Customers - 07/17/2014
First WF Suite to Put Contact Centers in the Driver's Seat - 07/17/2014
Healthcare Provider Eyes inContact's Cloud Contact Center Platform - 07/16/2014
Micromarket Monitor Report: Turbo Growth for SDN in North America - 07/16/2014
Armanino's Intacct- a Strong Contender for QuickBooks? - 07/16/2014
High Satisfaction Levels - a Fillip for Claims Insurers - 07/16/2014
'Act-On' Continues its Dynamic Approach in the Automation Market - 07/16/2014
GT Software Pushes Customer Service a Couple of Notches Higher - 07/16/2014
LTE Roaming Made More Conducive with Peering Agreement - 07/15/2014
Accenture Survey: Banks - Get you Priorities Right or Prepare to Make Way - 07/15/2014
NTT Com Survey: e-Commerce Dynamism Stalled in Asia - 07/15/2014
Nepal Telecom to Embrace Unified Communication System - 07/14/2014
Can Call Centers Revive Dunedin's Sinking Economy? - 07/14/2014
Automated Expense Management Solutions: The 'Order of the Day' says Apptricity - 07/14/2014
Can Junxure Cloud CRM Storm the Citadels of Redtail, Salesforce? - 07/11/2014
Marketo LaunchPoint Ecosystem Boosted with mPACT Presence - 07/11/2014
Deltapath, HKBN Partnership, to Give a Thrust to UCaaS - 07/11/2014
TinderBox Kindles a New Spark in the Microsoft Dynamics Marketplace - 07/10/2014
SSh! Do Not Disturb -Warns Nomorobo - 07/10/2014
Vendor Evaluation - A Breeze with Signal's Open Data Platform - 07/10/2014
America Movil Rolls out 4G LTE Network in the Dominican Republic - 07/09/2014
Call Center Customers Matter - So Do Their Experiences - 07/09/2014
Protiviti: Internal Auditors- Be Relevant - 07/09/2014
Comverse to help APAC CSP Transform into a Multi-Play Provider - 07/08/2014
Next-Gen Digital Broadcasting of FIFA World Cup Now a Reality - 07/07/2014
Siklu to Help UK Broadband Backhaul London Small Cell Traffic - 07/07/2014
Mobility Set to Transform Spanish Businesses - 07/07/2014
Can RFS Maintain its Winning Streak at Mineirao and Maracanã Stadiums? - 07/07/2014
Research Study: Understand and Realize the Benefits of Digital Transformation - 07/07/2014
Creative SMS Services - Take your Pick - 07/07/2014
New App to Locate Missing Pets! - 07/02/2014
Birch Communications Extends Fiber Footprint in Kentucky - 07/02/2014
mplsystems Customer Engagement Solution- a Hit with SENSILAB - 07/01/2014
S-Connect for Cyara to Enable Automated Customer Experience Testing - 07/01/2014
Conquest Email Marketing to Help Cactus Sky Make More Conquests - 06/30/2014
User-based Insurance Gaining in Auto Aftermarket Popularity says Frost & Sullivan - 06/30/2014
There's a Buzz: CurdBee Re-developed as Hiveage - 06/30/2014
HP Vertica to Provide a Complete End-to-End Analytic Experience - 06/27/2014
DCI's Mitel Enabled VCore Solution to Power Menin Hospitality - 06/27/2014
SneakPro Sneaks into Smartphones, Plays Detective - 06/26/2014
Retailers: Don't be Complacent about Cybersecurity - 06/26/2014
tw telecom to Connect SE3 Tenants in Seattle Data Centers - 06/26/2014
dotloop helps Connect the Dots in the Real Estate Industry - 06/25/2014
VeeAssist, Mobile SDK Set to Transform Online Shopping - 06/25/2014
Verizon Props up the Healthcare Industry with Telemedicine - 06/25/2014
Mitel's New Program Pacifies Channel Partners - 06/25/2014
Zello App Takes Voice Chat to New Level - 06/24/2014
Australian Businesses - Are you Listening? - 06/24/2014
IBISWorld Highlight Market Risks for Helpdesk and Call Center Software - 06/24/2014
Quality of Experience- the New Battleground for Mobile Operators - 06/23/2014
Datapipe Receives Kudos for Superior Customer Service - 06/23/2014
In-Room Connectivity Easier than Before with Meru AP122 - 06/23/2014
No Signal in the Building? Use VoWi-Fi to Connect - 06/23/2014
Enterprises Invited to 'Yo' Away, says Vonjour.com - 06/23/2014
Learn How to Enhance Your Brand Image - 06/23/2014
Survey: Technology Combined with People is Central to Success - 06/23/2014
Healthcare Insures Navigate Fluid Landscape with Pegasystems' Solid Solutions - 06/20/2014
gUnify's Salesforce Connector to Change the UCaaS Landscape - 06/19/2014
Deliver Outstanding Customer Service or Pay the Price - 06/19/2014
Survey Says Don't Push Mobile Technology to the Backburner - 06/19/2014
Call Center Headsets: an Absolute Must - 06/17/2014
NTT Com Establishes New IP PoP in Thailand - 06/17/2014
Fujitsu's Novel Approach a Game Changer for Contact Centers? - 06/17/2014
Customer-Obsessed Vodafone Qatar Steals the Limelight at MECC 2014 - 06/17/2014
CGS Invotas Survey: Don't let Cyber Attackers in-Counter- Respond - 06/17/2014
Findings: Mobility and Enterprise Collaboration to Drive Cloud Computing - 06/16/2014
Videxio Offering, New Way to Manage Video Conferencing - 06/16/2014
Prognosis Software -an Optimistic Prognosis for Contact Centers? - 06/13/2014
Tesora's Open-source DVE to Simplify Data Management - 06/13/2014
Video Marketing Redefined by HouseLens - 06/13/2014
Will User-Centric IT Restore the Customer's Crown? - 06/13/2014
Brooklyn EXPO Center Nods, Transbeam Beams - 06/12/2014
Will RFS Score More Goals than the Winner? - 06/12/2014
Lane End Tells How to Get the Numbers Rolling - 06/12/2014
iPatientCare eLearning Series to Highlight Importance of Documentation - 06/11/2014
Eureka Express Mining - a Gigantic Stride in Speech Analytics? - 06/11/2014
Unified Commerce- The New Mantra for Retailers? - 06/11/2014
Frost & Sullivan: Electronic Testing to Gain Momentum in Africa - 06/11/2014
Aptilo Networks to Enhance World Cup Wi-Fi Experience - 06/10/2014
Millicom Extends Digital to More Consumers in Latin America - 06/09/2014
Pelorus Awards Game, Set, and Match to Aspect Once Again - 06/09/2014
Arbill to Accelerate AP Processes with DataServ's Solutions - 06/09/2014
Marketers Give Millennials Content that Finds them - 06/09/2014
Cougar Mountain Scales Heights with Denali Genius - 06/06/2014
Survey: No More Sitting on the Fence- Call Centers to Leap onto the Cloud - 06/06/2014
Sprint's MPLS Network to Boost Thinking Phone Networks' UC Suite - 06/06/2014
GIA predicts Growth in Data Capture Solutions - 06/06/2014
Your Child is Safe: AVer is Watching with IP Tech - 06/05/2014
Qmatic: Revamp Customer Experience Program or Pay the Price - 06/05/2014
Turn Enterprise Mobility Challenges into Opportunities - 06/05/2014
Velocity's 'Choose a la Carte' Policy Popular with SMBs - 06/05/2014
Show Customers 'You Care' - 06/04/2014
Home Properties' In- House Contact Center Achieves Milestone - 06/04/2014
Talk Lifesize with Lifesize Cloud - 06/04/2014
Speakerbus' Software Update to Benefit Trading Community - 06/04/2014
News Funnel's Mobile App keeps Real-Estate Professionals Well Informed - 06/04/2014
Brazilian Outsourcing Industry Stumbles, but Sees an Optimistic Future - 06/04/2014
Cloud-based Video Favored over Enterprise Video - 06/03/2014
New Telarus Initiatives Offer Partners a Shot in the Arm - 06/03/2014
Aryaka Solves VoIP Issues for EchoFirst - 06/02/2014
BizDynamics: Big Win for Insurance Carriers? - 06/02/2014
ReviMedia: Don't Sit on Your Data - Use It - 06/02/2014
4PSA's VoipNow Celebrates its Ascendance - 06/02/2014
PAEW Impressed with MIX Telematics Fleet Management Solution - 05/30/2014
Comview Enhances Customer Experience for Verizon Customers - 05/30/2014
What is up with Kazakhstan Bank Customer Engagement? WhatsApp is up - 05/30/2014
Prospect CRM Improves the Admission Process for Virginia Tech - 05/29/2014
Creative Virtual's 'Ask Sara': Competition for Siri? - 05/29/2014
Stifled Emergency Rooms in Houston to Get Relief - 05/28/2014
VoxNet Stays Ahead with PortaOne's Help - 05/28/2014
Telecom and Data Guru Blow Fresh Air into Arizona Businesses - 05/27/2014
vRide Rides UltiPro - 05/27/2014
Taking Healthcare Service to Higher Levels with MaxCS Private Cloud - 05/06/2014
New Report Looks at Pharma Contact Center Evolution - 05/06/2014
Panduit Tapped Fiber Optic Cassettes help Keep Networks Ticking - 05/06/2014
Metronet's Dark Fiber to Light up Indiana County - 05/05/2014
Sitecore Promises a Better Customer Experience - 05/05/2014
Forecast Sees a Buoyant Workforce-Management Market - 05/05/2014
Deloitte Empowers Users with a Dynamic Private Cloud - 05/02/2014
Make Daily Reports a Seamless Form of Communication - 05/02/2014
Telemarketing Company Celebrates 35 Successful Years - 05/02/2014
Emerson Network Power: Diversity in Data Centers Imminent - 05/01/2014
Frost & Sullivan: Outsourcing Revenues to Increase in Chile, Argentina - 05/01/2014
Globalscape: Downtime Can be Costly - Counter it - 05/01/2014
TelcoBridges to Shop its Wares in Bangladesh - 05/01/2014
Cloud Computing to Boom with New Cloud Exchange? - 05/01/2014
Life Sciences Companies to Share Data Sets Quickly and Securely - 04/30/2014
Advantage Truphone with NewVoiceMedia's ContactWorld Solution - 04/29/2014
Plantronics UC Headsets Steal the Thunder - 04/29/2014
Fleetmatics' Solutions to Increase Efficiency of Cable Operators - 04/29/2014
Faster HTML5 Hybrid Apps with AppGyver's Steroids - 04/29/2014
Voicemails to give way to Videomail? - 04/28/2014
Hobsons' Solutions Provide Value to Students at Every Stage of Lifecycle - 04/28/2014
Sears: Click Your Way to a Great Shopping Experience - 04/25/2014
AB Links to Deliver Competent Solutions to Business in Carol Stream - 04/24/2014
Report: Text Analytics to Gain Major Traction in the Next Five Years - 04/24/2014
Noble Systems Puts Inside Sales Teams in the Limelight - 04/24/2014
TransPerfect Opens Second Call Center in Arizona - 04/24/2014
Enhanced App Platforms Could Improve RCS Services - 04/24/2014
Fujitsu Tackles e-Waste Responsibly with AnythingIT's Help - 04/23/2014
TEMIA: Unified Communications are the Need of the Hour - 04/23/2014
SolarWinds Spices up its Network Performance Monitors - 04/23/2014
SnapLogic: Integrate Disparate SaaS Applications Securely - 04/22/2014
Oracle, SutiSoft Partnership to Deliver Strong Value to Customers - 04/22/2014
Growth of BYOD Security Market Inevitable Despite Challenges - 04/22/2014
OnlineUKDoctors.com Looks to Bring Telemedicine to the Masses - 04/22/2014
Penske's New Call Center to Assist Veterans in Base Changes - 04/21/2014
Manage Disaster Scenarios Competently with Zultys MX Line - 04/21/2014
Noble Systems: Automate Sales or Pay the Price - 04/21/2014
Interactive Intelligence on a Roll in Latin America - 04/21/2014
Penske's New Call Center to Assist Veterans Change Base Smoothly - 04/21/2014
RealPage Looks to Ignite Lead Generation with Instant Call Reply - 04/21/2014
NCR Solutions Propels Vector Arena to the Forefront - 04/17/2014
CCC ONE Overhauling Collision Repair - 04/17/2014
Napatech Network Adapters Provide Real-time Insight into Mobile Nets - 04/17/2014
Skitter TV to Offer Compelling Entertainment to East Texas - 04/16/2014
Cloud-Managed Wi-Fi: a Game Changer for Enterprises? - 04/16/2014
Convert Your Kindle Fire into a Text-enabled Phone with textPlus - 04/16/2014

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