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Michelle Amodio Info

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Michelle Amodio is a TMCnet contributor. She has written about companies and groups in several industries, but her main focus is on the technology sector. She holds a bachelor's degree in Writing from Endicott College and currently works in marketing, journalism, and public relations as a freelancer.

Latest Articles

Predictive Dialing Can Be an Effective Lead-Generation Tool - 04/16/2014
Survey Shows Not Enough Users Have a Proper Backup, Continuity Plan - 04/16/2014
Video Managed Services Brings Geographically Dispersed Staff, Clients Together - 04/14/2014
Comings & Goings: Tech Execs on the Move - 04/12/2014
Is an All-IP Transition Imminent? - 04/11/2014
VoLTE Can Be a Critical Component to Emergency Communications - 04/11/2014
Call Monitoring, Analysis Give a Boost for Lodging Industry - 04/11/2014
Is Your Quality Assurance Up to Speed? - 04/11/2014
Software Piracy Moving Up on the Priority List in US - 04/10/2014
Want More Efficient Communications? Consider VoIP - 04/10/2014
IP Phones, Multimedia Increase School Communication with First Responders - 04/10/2014
Test Management: Integral for Geographically Dispersed Workforces - 04/10/2014
In Like a Lion, Out Like a Lion: Wacky Spring Weather Emphasizes Power Protection - 04/09/2014
Collaboration, Not Chaos: Tone's IAUG Event To Address Lync UC Integration - 04/04/2014
Call Tracking, Like Call Recording, Can Uncover Answers to Common Business Questions - 04/04/2014
Happy Customers Start With Happy Agents - 04/04/2014
Creating an Unforgettable Customer Experience - 04/04/2014
Could Machiavellian Tactics Be Used to Combat Software Piracy? - 04/04/2014
Product Use Rights May Improve Software Reclamation Programs - 04/04/2014
Coders Get Tech Support Through Co-Browsing Technology - 04/04/2014
Irish Garda Saga Continues: Recording was Planned for 21 Stations - 04/04/2014
TextGen Wins When it Comes to Customer Interaction - 04/03/2014
Mojo Marketing Gives 'Mojo' to Telecom, IT and Cloud Industries - 04/01/2014
Mojo Marketing Gives Mojo to Telecom, IT and Cloud Industries - 04/01/2014
Orbcomm Offers Dual-Mode Communication Technology for Its Customers - 04/01/2014
M2M Has Revolutionized Fleet Management - 04/01/2014
New Market Analysis Takes a Look at Evolving HTML5 - 03/31/2014
CafeX Offers Power of WebRTC for Effective Customer Interaction - 03/28/2014
What Softswitch Means for Billing and How It Can Bring ROI - 03/28/2014
Small Businesses, Startups Can Benefit from IP Phones - 03/28/2014
Using IP Phones for Cloud Telephony Means Business Advantages - 03/27/2014
Old Sci-Fi Movies Have Nailed Many of Today's Technologies - 03/27/2014
When Student Texting is a Good Thing - 03/27/2014
Mojo Lingo Puts Voice at the Forefront of All Media - 03/25/2014
Unified Office Offers a Total Communications Package for Businesses of All Sizes - 03/21/2014
WHOA.com Promises to Be a Silver Lining in the Cloud - 03/21/2014
Call Recording and the Enterprise: Working With IP Telephony for Better Customer Service - 03/21/2014
Cloud-based IP Telephony Proves Optimal Communications Benefits - 03/21/2014
Call Recording, Speech Analytics Not Necessarily Mutually Exclusive - 03/21/2014
Speech Analytics: Massive Growth by 2019, Impacts Call Recording Now - 03/20/2014
Text Messaging is a Valuable Security Tool - 03/20/2014
HiperPBX Helps Companies Deal With Complexity of Voice Communications - 03/20/2014
What Do Your Key Performance Indicators Say About Your Call Center? - 03/20/2014
CommLogik Delivers Integrated Platforms for Effective Communication - 03/19/2014
AmeriSys Reveals Latest Development in Wireless Technologies - 03/19/2014
Digium: One Name, Many Solutions - 03/18/2014
Escene's Strong Tech Support Makes Its IP Phones a Solid Choice - 03/18/2014
Alphabet Soup: IoT, M2M Can Both Benefit from OOBM - 03/17/2014
Comings & Goings: Tech Execs on the Move - 03/15/2014
Integrated Research Uses Avaya to Enhance Its Hosted Phone System - 03/14/2014
Machine Learning Can Give Contact Center Analytics a Boost - 03/14/2014
VoIP Helps You Stay in Touch with Customers - 03/13/2014
Should Virtualization Be Open-Source? - 03/13/2014
ILS Technology Talks About M2M, Moving Forward - 03/12/2014
Gurtam Shaping the GPS Tracking and Fleet Management Market - 03/12/2014
What's In Store for Speech Analytics by 2019 - 03/12/2014
Why a Premise-based IP PBX System Is Still Relevant - 03/12/2014
Gamification in the Call Center Can Mean Victory for Employees, Employers - 03/11/2014
Power Failure for MLB Team Highlights Importance of Power Protection - 03/11/2014
Out Of Band Management Is Good for the SMB Guys, Too - 03/11/2014
Master Agent Agreement Offers Payment Processing for Legal Marijuana Sales - 03/10/2014
Network Packet Broker Week in Review - 03/08/2014
Comings & Goings: Tech Execs on the Move - 03/07/2014
Fixed Mobile Convergence + Virtual PBX = Match Made in the Cloud - 03/07/2014
Cloud Improvements for Better Enterprise Communications - 03/07/2014
Yahoo Discontinues Access to Its Services Via Facebook, Google - 03/06/2014
Overuse of Technology Is Damaging Our Posture - 03/06/2014
Australian SMB Market Missing Out on IP Benefits? - 03/05/2014
Verizon Refurbishes Prepaid Plans, Adds Rollover Data - 03/05/2014
Square Offering Iffy Cash Advances - 03/05/2014
Make Better Conference Calls with Business VoIP - 03/05/2014
Hosted Phone Systems are Changing How We Do Business - 03/05/2014
Call Recording as a Tool for Workforce Motivation - 03/04/2014
Harness Cloud Storage for Better Analytics - 03/03/2014
Network Packet Broker Week in Review - 03/01/2014
Comings & Goings: Tech Execs on the Move - 03/01/2014
White Label Distribution Offers a Different Type of Branding Strategy - 02/28/2014
VoIP, Softswitch Gaining Global Momentum Year After Year - 02/28/2014
Business VoIP Customization Means Better Service - 02/27/2014
Be an Olympian in the Market with a Hosted Phone System - 02/27/2014
IP Telephony Helps Restaurants in the Middle East - 02/27/2014
Mobile World Congress: NFC Couponing Coming to a Retailer Near You - 02/26/2014
vMobile is a Game Changer for the Mobile Office, Mobile Providers - 02/26/2014
Secure Data and Secure Access, Thanks to Out of Band Management - 02/25/2014
iOS Flaw Lets Snoopers Track Your Touches, Similar to Keylogging - 02/25/2014
Now There's a Study All About the Selfie - 02/25/2014
Business Partnerships Mean Comprehensive Telecom Solutions - 02/24/2014
Zuckerberg Wants Free Mobile Web Access for Everyone - 02/24/2014
Mobile Security Company Tackles Cyber Bullying - 02/24/2014
Think Like an Entrepreneur, Increase Sales - 02/24/2014
Report Focuses On the Rise of the Enterprise App - 02/24/2014
Comings and Goings: Tech Execs on the Move - 02/22/2014
Network Packet Broker Week in Review - 02/22/2014
UC Federation 101: How It Can Help the Enterprise - 02/21/2014
SMS Coupons Help Businesses Boom - 02/21/2014
Wi-Fi Rollout Benefits London Borough Businesses - 02/20/2014
MyFitnessPal Acquires Coaching App, Sessions - 02/20/2014
California Looking to Up the Ante on Educational Software Privacy - 02/20/2014
Wheelings & Dealings: Google Capital Launches Into Education with $40M Investment - 02/19/2014
Google Capital Launches Into Education with $40M Investment - 02/19/2014
Harsh Climate, Outages Highlight Importance of Power Protection - 02/19/2014
As Landlines Phase Out, Business VoIP Becomes New Standard - 02/19/2014
The Serious Repercussions of Call Recording: Use It Wisely - 02/18/2014
Lync Migration Week in Review - 02/15/2014
Network Packet Broker Week in Review - 02/15/2014
From the Court House: VoIP Not Exempt from TCPA - 02/14/2014
Analytics on the Minds of Enterprise Professionals to Combat Security - 02/13/2014
IP Telephony Can Aid SMBs in Disaster Recovery - 02/13/2014
How VoIP Call Recording Can Enhance the Mobile Workforce - 02/13/2014
New Accolades, Awards Highlight Benefits of Business VoIP Solutions - 02/13/2014
Cornerstone Medical Relies on Microsoft Lync for Productivity, Patient Satisfaction - 02/13/2014
Hosted Phone Systems Boost Market, Give Companies an Edge - 02/13/2014
Wearable Tech for Babies: The Smart Onesie - 02/10/2014
Lync Migration Week in Review - 02/08/2014
Network Packet Broker Week in Review - 02/08/2014
Inconsistent Consent Laws Problematic for Call Recording - 02/07/2014
2014 Means Expansion, Better Services - 02/07/2014
SIP Trunking 101: The VoIP Hub - 02/06/2014
Nextiva's New Mobile VoIP App Highlights the Growth of the Mobile Era - 02/06/2014
The Evolving Text-to-911 Era - 02/06/2014
Run a Business from Home with the Latest in Technology - 02/06/2014
Wheelings & Dealings: Voxox Acquires PokeTALK - 02/06/2014
Why the Technology Sector Should Be Excited About Fashion Week - 02/06/2014
IBM's Interactive Experience Predicts Life Events for Better Marketing Initiatives - 02/05/2014
Managing, Retaining Data at the Top of Accounting Professionals 'To Do' Lists - 02/05/2014
Sprint to Connect 50,000 Students, Supports White House ConnectED Initiative - 02/04/2014
Business VoIP is the Hub of Integration - 02/04/2014
Emerging Tech and Call Recording Lead to Business Goals - 02/03/2014
Rising Share Prices in Tech Good for Job Market in U.K. - 02/03/2014
Is Battery Technology Keeping up with Devices? - 02/03/2014
Is BYOD Here to Stay? - 02/03/2014
Wheelings & Dealings: M&A Week in Review - 02/01/2014
Comings and Goings: Tech Execs on the Move - 02/01/2014
Hosted Phone System Providers Need Game Plans, Too - 01/31/2014
SMS is an Integral Tool for Travelers: Here's Why - 01/30/2014
Why Should Businesses Go with IP Telephony? - 01/30/2014
What Can Contact Center Analytics Teach Your Company? - 01/30/2014
CoreDial Adds BroadSoft Integration - 01/30/2014
Digium Announces IP Phone Rental Program for Switchvox Cloud at ITEXPO - 01/29/2014
M2M Companies Offer Insight on 2G GSM Network Transition - 01/29/2014
VoIP Helps Organizations of Every Kind - 01/27/2014
Network Packet Broker Week in Review - 01/25/2014
Lync Migration Week in Review - 01/25/2014
When Customer Service Goes Bad, Use Call Recording to Figure Out Why - 01/24/2014
The Secret Weapon: Call Recording Goes Beyond Customer Feedback - 01/24/2014
US Ranks Top in Malware Hosting, Emphasizes Private Hosting Needs - 01/24/2014
Texting Goes Beyond the Call as a Tool of Support - 01/24/2014
Business VoIP + Project Management = Powerful Business Duo - 01/24/2014
Excessive Speeding Due to Work Schedules, Survey Says - 01/23/2014
Breaking Down Barriers with a Virtual PBX - 01/20/2014
How One UK Telemarketing Firm Raced to the Top - 01/20/2014
Soon, You May Be Able to Buy Goods Through Twitter - 01/17/2014
How Texting and SMS Push Business Communications Forward - 01/17/2014
What Does IP Regulation Mean for IP's Future? - 01/17/2014
HD Voice Quality to Reach More Mobile Users - 01/17/2014
India Issues Standard Operating Procedures for Lawful Phone Interception - 01/17/2014
Internet, VoIP are the Future of Business - 01/16/2014
Apple to Refund Money in FTC Settlement - 01/16/2014
Video Conferencing: An Integral Tool in Hosted Telephony - 01/15/2014
BroadSoft Provides Tools for the Best User Experience - 01/14/2014
Technology Ahead for 2014 - 01/13/2014
Network Monitoring, SDN, and Network Packet Brokers - 01/10/2014
What Can a Hosted PBX Do for Your Business? - 01/10/2014
Getting the Most out of a Search Appliance - 01/10/2014
BYOD Was a Thing in 2013. How Does It Look for This Year? - 01/10/2014
Where IP Fax Fits in a Collaborative World - 01/10/2014
Speech Analytics, Call Recording Can Enhance Quality Management - 01/10/2014
Newer, More Robust IP Phones Mean Better Communication - 01/10/2014
Who Ranked Best in 2013 for Customer Experience - 01/08/2014
CES Sees Family-centric Technology Goodies - 01/07/2014
How VoIP Call Recording Could Restore Customer Loyalty - 01/07/2014
Text Messaging a Major Asset in China - 01/07/2014
IP Communications a Business Reality as Remote Areas Get Broadband - 01/06/2014
VoIP Racket in Bangladesh Highlights VoIP as a Commodity - 01/06/2014
Is Your Small Business Website Forgetting This Important Demographic? - 01/06/2014
Why a Hosted Private Cloud is Better Than Just a 'Private' Cloud - 01/06/2014
Why Network Packet Brokers Are Perfect for Network Monitoring - 01/03/2014
Business Phone Systems and Business Transparency Go Hand in Hand - 01/03/2014
How HyperVoice and WebRTC Go Hand in Hand - 01/03/2014
Plantronics: Where Wearable Technology Meets WebRTC - 01/03/2014
OpenTok Makes Web Communication Easy to Implement - 01/03/2014
BlackBerry's Makeover Going the Mobile Device Management Route - 01/03/2014
It's 2014. Make Way for Mobile VoIP - 01/02/2014
Want Better Security? Look Toward Virtualization - 12/30/2013
Mobility Techzone Week in Review - 12/28/2013
Call Recording Week in Review - 12/28/2013
Around the World with 50 Million Users - 12/27/2013
The Digital Lifestyle Ahead for 2014 - 12/27/2013
Forward-looking for Virtualization: What Will 2014 Bring? - 12/27/2013
Is it Time to Hang Up on the Landline? - 12/20/2013
Replicating Analog Services Over FttN NBN in Australia Not Sensible Use of Government Money - 12/20/2013
DARPA's Mobile Ad Hoc Interoperability Network Gateway Overcomes Tech Barrier - 12/20/2013
Government Lagging In Consumer Technology Requirements - 12/20/2013
Researchers Use Text Messaging in Scottish Health Study - 12/20/2013
Wingspan Reveals Acquisition, Brings Call Center Jobs to Louisiana - 12/20/2013
How to Really Wow Your Customers from the Call Center - 12/20/2013
Call Center Company Opens New Center With 300 Jobs - 12/20/2013
Bad Customer Service? It Will Cost Billions - 12/20/2013
Updated Password Protection App Promises Added Security - 12/19/2013
Gamify Your Workout with Goji Play - 12/19/2013

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