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Term:
Interactive Voice Response   IVR

Definition:

A hardware- or software-based computer system that enables incoming callers to interact with voice prompts or verbal commands.



Reference to:
Vodafone Turkey Gets 'Best Call Center Technology Solution' Award
11/21/2009

Voice Mobility Releases Third Quarter Results
11/20/2009

Our Members Know First!! Sign Up For The Hottest Newsletter!! MTCH,AFFY,AMAT,AMIE,AMSC,APOL
11/19/2009

Colorado Utility Improves Customer Service with Qwest Call Center Technology
11/19/2009

ClickFox Signs Contract with International Wireless Provider
11/19/2009




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TMCnet

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