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Podcasts
911 ETC for Channel
Podcast. 911 ETC for Channel. 1570. TMC. http:www.tmcnet.com/tmc/podcasts/documents/podcasts/2009/1570-911-etc-channel.mp3.
Making Telephony Work in the Cloud
Podcast. Making Telephony Work in the Cloud. 1560. Cloud computing is quickly become a key trend in the networking space, thanks to its ability to drive business process efficiencies, agility, and cost savings, while also promoting eco-friendliness. The same benefits can be extended from computing to
Dialogic Podcast
Podcast. Dialogic Podcast. 1368. TMC. http:www.tmcnet.com/tmc/podcasts/documents/podcasts/2009/1368-dialogic-podcast.mp3.
Talking Service Delivery Optimization with Genesys
Podcast. Talking Service Delivery Optimization with Genesys. 1255. Itâs a little-known fact that in a number of industries, many â“ even most â“ of the workers who manage and affect customer-related activities work outside the contact center. In this podcast, Karen Hardy, a senior product marketing manager at Genesy
Genesys, Inquira on Web Self-Service as the New Strategic Imperative
Podcast. Genesys, Inquira on Web Self-Service as the New Strategic Imperative. 1254. Businesses always need to look at how they can cut costs while providing better customer service, and thatâs especially true in a down economy. In this podcast, officials from Genesys and Inquira look at how smart businesses
Boosting Contact Center Performance Management with Genesys Applications
Podcast. Boosting Contact Center Performance Management with Genesys Applications. 1253. Effective contact center performance is critical, but often difficult to gauge. In this podcast, officials from Genesys outline their companyâs approach to âœOperational Performance Management,â and give some details about t
SIP Print - TMC Call
Podcast. 925. SIP Print - TMC Call. tmcnet.
Speaking with Avaya’s Alan Klein
Podcast. 796. Speaking with Avayaâs Alan Klein. Greg Galitzine speaks to Alan Klein, Consulting Systems Engineer at Avaya, about SIP Trunking and Avayaâs participation in the upcoming ITEXPO seminar, SIP Trunking - What You Need to Know.TMC.
Speaking with BandTel’s Joel Maloff
Podcast. 794. Speaking with BandTelâs Joel Maloff. Greg Galitzine speaks to BandTelâs Senior Vice President of Sales and Marketing Joel Maloff ahead of the upcoming ITEXPO seminar, SIP Trunking - What You Need to Know.TMC.
The Dynamic Enterprise - Transforming Megatrends into Mega Opportunity
Podcast. 771. The Dynamic Enterprise - Transforming Megatrends into Mega Opportunity. TMC.
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