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Editor's Picks

Award-Winning SNOGA Now Being Shipped
1/14/2015
IoT Applications and Services Laying the Foundation for a Trillion-Dollar Market
1/9/2015
Tick-Tock: Intel, Partners Deliver Ever-Increasing Advancements
1/8/2015
Southern Company Gets 'Nicer'
1/7/2015
NICE SmartCenter's Interaction Analytics Solution Wins another Award
1/7/2015
Lawsuit Leveled Against Sprint for Unauthorized Charges
12/29/2014
ZTE Debuts Voice-controlled Star 2 with China Mobile RCS Support
12/23/2014
Intel Talks Up its Internet of Things Strategy
12/22/2014
More and More, Hosted Call Centers are US Based
12/9/2014
Seeking Higher Quality, Contact Centers Coming Back to US
12/9/2014
Outsourced Call Centers Starting To Come Home
12/9/2014
Workforce Optimized as Contact Centers Return to Their US Roots
12/9/2014
Homeward Bound: Call Centers Returning to US
12/9/2014
How to Avoid a Costly Oracle Audit
12/8/2014
The Cloud Processing Wars Are On as AWS Ups the Ante
11/19/2014
Stock Exchange Outage Leads to Questions about Backup, Recovery
11/6/2014
Radisys Upgrades to Latest Intel Chips for Better SDN and NFV Support
9/18/2014
New FlexNet Manager Suite Handles Cloud and On-Premises Software License Management
9/12/2014
New Intel Core M Processors in Many Ways More Important Debut Than iPhone 6
9/11/2014
DSP Group's DVF99 VoIP SoC Chosen by Obihai
8/18/2014
Leveraging WebRTC to Accelerate the Adoption Process Worldwide
8/12/2014
Why Call Accounting Matters for Hospitality
7/31/2014
The Xeon E5 Chip Will Have Intel's Haswell Processor This Quarter
7/18/2014
Convertibles Don't Get the Respect They Deserve - Yet
7/11/2014
IP Phones - Hardphone vs. Softphone: The IP Phone Debate
7/10/2014

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