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Promero Partners for Comprehensive Call Center Solution
3/17/2015
Radisys Works with Oracle to Offer VoLTE and RTC Services
2/26/2015
Analysis: Diameter Signaling Control Market On the Rise
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Don't Let Audits Ruin a Good Thing
2/11/2015
Customer Service Can Do More Than Simply Serve Customers
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Campaign for Clear Licensing Sets its Sights on IBM, SAP
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Motivating Contact Center Employees is the Key to Customer Support Success
1/15/2015
VoltDelta's Oracle Service Cloud Integration a Boon for Multichannel Call Centers
1/14/2015
The Cloud Effect: Making Data Stewardship More Effective
1/13/2015
IEX Releases Version 3.12 of TotalView Workforce Management
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Promero and IEX Sign Channel Partnership Agreement
1/7/2015
NetNet Enters the Call Center Solutions Market with VoltDelta Acquisition
12/10/2014
How to Avoid a Costly Oracle Audit
12/8/2014
D2 Explores Potential of VoLTE at WebRTC Conference and Expo
11/19/2014
The Cloud Processing Wars Are On as AWS Ups the Ante
11/19/2014
Qwilt Beefs Up Mobile Video Proposition with VP Appointment
11/7/2014
CCL Study Slams Oracle's Software Licensing Practices
11/7/2014
Telecom IT Services Market to Top $233 Billion by 2019
10/10/2014
Perficient Showcases Oracle CX, Cloud Capabilities at Oracle OpenWorld 2014
10/1/2014
BlueLeap Connector Achieves Oracle Validated Integration with Oracle Service Cloud- Leveraging WebRTC
9/19/2014
Certero Updates iAssetStudio Software Asset Management Solution
9/12/2014
New FlexNet Manager Suite Handles Cloud and On-Premises Software License Management
9/12/2014
Breaking the Myths of Hosted Phone Service
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Healthcare Workforce Management Systems Market Likely to See Major Jump
8/28/2014


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