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IVR - Do You Have a Customer Service Disaster Recovery Plan in Place?
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Major Specialty Retailer Implements Verint Impact 360 Workforce Optimization Software
2/8/2013
IVR - Mobile Customer Service Still a Challenge for Many Companies
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IVR - Mobile Customer Service Still a Huge Challenge for Many Companies
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Nevion to Roll Out VideoIPath 2.5 Managed Video and Audio Services Platform
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Managed Video Services Provider Nevion Gears Up to Intro VideoIPath
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Nevion Unveils Improved VideoIPath Video Services Platform
12/11/2012
CharTec Announces Partnership with Outreach Technology
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bigtincan Intros New Enterprise Content Solution for BYOD
11/1/2012
Nevion Unveils VideoIPath 2.5, its Managed Services Platform
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IVR - IVR Tips and Trends
7/2/2012
IVR - Angel Talks About the Ascension of the Customer Experience
6/25/2012
Cabela's Implements Workforce Optimization Software to Enhance Customer Satisfaction
6/18/2012
H.264 Compression Solution to be Launched by Nevion
5/29/2012
Keane Gets HP Exstream Business Partner Accreditation
5/29/2012
Angel Receives Three Prestigious Awards for Creating Excellent Customer Experience through Innovatio
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Intelliverse, KeaneTel to Expand VoIP Service
5/14/2012
Small Business VoIP
5/14/2012
IVR - Angel Integrates IVR into LexisNexis Identity Proofing and Voice Biometrics Solutions
5/8/2012
For Customer Service Representatives, Technology Can't Always Replace the Human Touch
3/26/2012
SF sheriff charged with official misconduct
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Signbox Microsystems Appoints Stuart Lakin as Business Development Head
3/16/2012
SF sheriff in political thicket after guilty plea
3/16/2012


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