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Editor's Picks

Arca+ Lets Voxeo and Integrated Voice Solutions Bring New Life to Old Voice Applications
3/22/2013
Intervoice Media Exchange Upgraded to Support Apple iPhone's Visual Voicemail Service
11/30/2012
Dialogic Announces Partner Program During ITEXPO
11/30/2012
Marrying Multimodal Customers, Self-services, and Live Assistance for "Customer UC"
11/30/2012
ThinkTel Implements Empirix's Hammer XMS
11/27/2012
IVR - Voxeo's Zombie IVR Campaign Proves that Outdated IVRs Suck the Life Out of Customer Service
7/11/2012
Valorec Services Uses RSA Solutions to Help Business Continuity with Threat of Global H1N1 Pandemic
5/14/2012
Quality of Management Optimized for Axtel with Genesys Implementation
5/10/2012
ESI's George Platt Will Join Other Industry Pros at ITEXPO's Panel on Communications Solutions for Branch Offices
2/2/2012
Servion Recognized as Best Cloud-Based Speech Self-Service Providers in North America
8/1/2011
IVR eNewsletter
5/24/2011
IVR - Acclaim: IQ-Talk based IVR systems Available from Convergys/InterVoice
5/18/2011
Enterprise and Contact Center Communications
4/15/2011
Convergys Intros 4G Billing/Customer Care Solution
2/10/2011
Convergys Intros 4G Billing/Customer Care Solution
2/10/2011
Convergys Widens Channel Partner Program for CRM
10/8/2010
Vodacom South Africa Garners Support at Football World Cup for Convergys Upgrade
9/30/2010
Convergys Awarded Patent for Computerized Processing, Billing
8/30/2010
Brad Mack to Drive Virtual Call Center Software Business at Transera Communications
8/27/2010
IVR
8/13/2010
IVR - PSS to Support IVR Platform for Discount off User's Current Support Invoice
8/13/2010
Convergys Unveils Smart CIS Solution
5/5/2010


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