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'Bring Your Own App' Initiative Brings Security Concerns With It
12/15/2014
OSN Partners with Servion for IVR Installation
12/9/2014
SafeNet in Gartner Leaders Quadrant for User Authentication for Fourth Consecutive Year
12/8/2014
The Home-based Agent Model Grows in U.S. Call Centers
12/8/2014
Survey Says SaaS is 'Mission Critical'
12/5/2014
New Mobile Connections Feature Better IVR Offerings
12/3/2014
Internet of Things Changes 'E'verything when it comes to Software Licensing
11/24/2014
Using the Data First Approach for Delivering High Quality Project Results
11/13/2014
Kofax, Visa Remove Friction in B2B Payments in Asia Pacific Region
11/7/2014
Gartner Improves Coverage of the Enterprise Communications Segment
10/9/2014
XO Communications Featuring Two Solutions at Industry Event
10/9/2014
Are You in Control of Your Telecom Spend?
10/1/2014
Deutsche Post DHL Lawyer Advocates for Basic-language Software Licenses
9/30/2014
Software Can Drive Incremental Revenue for Hardware Makers
9/25/2014
Mobile Internet Down? Software Most Likely Culprit, Says Report
9/19/2014
Hearing is Believing? Voice Biometrics Can Help in Fraud Fight
9/15/2014
Cybercrimes Rising; Voice Biometrics Can Help in the Fight
9/15/2014
Biometrics Rise in Importance in the Call Center
9/15/2014
Call Center Fraud a Rising Concern
9/15/2014
Voice Biometrics Keep Quality High, Fraud Low
9/15/2014
Call Center Fraud Can be Blocked by Biometrics
9/15/2014
Biometrics can Aid in Fight Against Call Center Fraud
9/15/2014
Stopping Fraud in the Call Center
9/15/2014
West Recognized as a Gartner UCaaS Magic Quadrant Leader
9/12/2014
Certero Updates iAssetStudio Software Asset Management Solution
9/12/2014


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