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Aptean Works to Gain an Edge
10241 bytes   7/24/2014 2:45:23 PM GMT
customerzone360.tmcnet.com/inside-every-issue/articles/384657-aptean-works-ga-an-edge.htm
Is Knowledge Management the Next Frontier in Customer Support?
10647 bytes   10/15/2012 7:12:47 PM GMT
customerzone360.tmcnet.com/features/articles/312023-knowledge-management-next-frontier-customer-support.htm
Datamonitor: Oracle, Siebel to Lead $6.6 Billion CRM License Market in 2013
28821 bytes   3/29/2012 10:06:53 PM GMT
https://www.tmcnet.com/voip/ip-communications/articles/9920-datamonitor-oracle-siebel-lead-66-billion-crm-license.htm
Consona Report Explores How to Revive Knowledge Management
7481 bytes   7/8/2011 10:20:30 PM GMT
it.tmcnet.com/topics/it/articles/194777-consona-report-explores-how-revive-knowledge-management.htm
Applying CRM Ingenuity
27488 bytes   2/15/2011 3:18:43 PM GMT
https://www.tmcnet.com/call-center/departments/articles/144989-applying-crm-ingenuity.htm
Healthcare Technology and News: Consona Enterprise CRM Solution Forms the Base of Tokyo Marine & Nichido Medical Service' Contact Center
10206 bytes   4/29/2010 11:46:35 AM GMT
healthtechzone.tmcnet.com/topics/healthcare/articles/83448-consona-enterprise-crm-solution-forms-base-tokyo-marine.htm
crm_bpo_teleservices.htm
19199 bytes   3/15/2010 8:26:18 PM GMT
https://www.tmcnet.com/call-center/0110/crm_bpo_teleservices.htm
customer_interaction_news_breif.htm
11462 bytes   12/4/2009 5:49:54 PM GMT
https://www.tmcnet.com/call-center/0809/customer_interaction_news_breif.htm
crm-executives-speak-out.htm
12683 bytes   8/14/2009 6:32:13 PM GMT
https://www.tmcnet.com/call-center/0709/crm-executives-speak-out.htm
customer-interaction-solutions-10th-annual-crm-excellence-awards-part-1.htm
11777 bytes   7/22/2009 10:01:12 PM GMT
https://www.tmcnet.com/call-center/0509/customer-interaction-solutions-10th-annual-crm-excellence-awards-part-1.htm

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