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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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Employee engagement is critical for all businesses, but it's particularly important for companies with high turnover. The call center industry, which has some of the highest turnover of any employment sector, struggles with employee engagement. While you won't be able to reduce turnover to single digit numbers, some efforts to improve employee engagement will pay off in the form of improved productivity and efficiency, customer retention, lower HR costs and higher profits.
12/13/2019 12:12:55 PM
TelcoBridges, a Quebec, Canada-based designer and manufacturer of carrier-grade virtual session border controllers and Tmedia VoIP gateways, recently announced that it has joined the CCA. The company reports that its business model meshes perfectly with innovative cloud-based services and solutions providers who require cost-effective routing and carrier-based connectivity provided by TelcoBridges' solutions, such as ProSBC and FreeSBC.
12/13/2019 12:05:54 PM
TelServ Group, a provider of voice and data solutions based in Ridgewood, NJ has announced the release of new business VoIP and communications services that it says will provide companies in New York and New Jersey with high-quality voice and video at competitive prices.
12/13/2019 12:00:49 PM
The holiday season is a time when most are thinking of ways to express gratitude and give back to others. What better way to do so than to dedicate your businesses services to a non-profit cause.
12/13/2019 11:52:33 AM
While 6G is still in the concept stage, there is already plenty of activity. Research and development have already begun in China after the news was announced of plans to roll out 6G networks by 2030 days after their 5G networks became available, they state that it is expected to be up to 100 times faster than 5G.
12/13/2019 11:31:49 AM
In today's digitalized world, having a website is more of a necessity than just a trend. From small businesses to large enterprises, everyone is looking for the best ways to build an online presence. Nowadays, people are creating personal websites to share information with the world. And luckily, there are various types of website platforms available for building a robust website. Some of the popular names are WordPress, Weebly, Wix, Shopify, Squarespace and more.
12/13/2019 10:14:53 AM
When you think about security cameras, something like a blurry gas station camera may come to mind. For years, security cameras were only able to capture what was right in front of them, often in a hazy black and white. But thanks to the growing tech industry, security cameras have become so much more than that.
12/13/2019 10:03:59 AM
While online courses went from being seen as marginal at best to fraudulent at worst, they are now growing in popularity and prominence across the board. More top-level schools are now embracing the trend and introducing their own online or hybrid offerings. And we can expect most schools to have at least one online component in their programs in the near future. Industry is also taking notes, and online programs from accredited institutions are now getting the same recognition as any brick and mortar schools.
12/13/2019 9:39:12 AM
Launching a pharmacy business or chain is hard work, but it is also lucrative. There are many things to consider before undergoing this process. Mark Youssef, a small business owner in Vero Beach, Florida, shares a pharmacy startup guide to help aspiring entrepreneurs build a strong foundation before launching their own business.
12/13/2019 9:16:47 AM
The new Enterprise Sales Acceleration Development & Certification Program at ITEXPO will help business leaders close the gap between their sales teams and revenues.
12/12/2019 5:56:52 PM
In this episode of IoT Time Podcast, Ken Briodagh is all alone, telling you all about what you can expect at the upcoming IoT Evolution Expo 2020: The Thinking IoT Arrives. Plus a discount code!
12/12/2019 5:29:55 PM
Top SD-WAN vendor Fortinet has acquired CyberSponse, which gives access to the Security, Orchestration, Automation and Response (SOAR) platform CyberSponse developed. This brings Fortinet's acquisition count to 13.
12/12/2019 5:05:44 PM
Verint, best known for its robust cyber intelligence and customer engagement solutions, is splitting these units into two independent companies. The maneuver should reach completion by the end of January 2021.
12/12/2019 3:29:26 PM
It requires a determined leap of mind to imagine how life will be like after 100 years. According to predictions, you will be able to see a number of stunningly new technologies by 2100, which are listed below:
12/12/2019 2:36:17 PM
There have been many changes in the world of technology. For example, now people can communicate efficiently and without delays. Online transactions and payments are also the order of the day. The businesses that exist today wouldn`t survive if there were no technological devices.
12/12/2019 2:28:14 PM
Cloud computing has tremendously shifted hosting services over the Internet. Cloud computing as a service has bolstered and eased access to computing and IT resources. The provision has been modeled to be scalable. Therefore, a user will only procure what is required at a given time. As the provider manages the service entirely, the end-user only requires a computer and access to the Internet.
12/12/2019 2:21:35 PM
128 Technology announced the 128T Networking platform has completed evaluation and is now certified by the Tolly Group. The SD-WAN Expo sponsor earned passing grades in each area tested, making it the first SD-WAN vendor to earn Tolly certification.
12/12/2019 1:44:32 PM
CallCabinet has joined MSP Expo, which takes place February 12 -14, 2020 at the Greater Ft. Lauderdale/Broward County Convention Center in Fort Lauderdale, Florida.
12/12/2019 1:13:00 PM
The Internet of Things (IoT) has the potential to transform all areas of the economy. But few industries stand to benefit more in a connected world than healthcare.
12/12/2019 11:39:10 AM
You most likely heard about it, but there's a big chance that you haven't tried to implement it in your business strategy. Get to know why blockchain is a future (because it is!).
12/12/2019 11:25:12 AM
Over the last decade or so, the energy sector in the UK has experienced a steady and fundamental shift towards embracing renewable and cleaner energy. A large role in this much-needed change has resulted because of the proactive governmental policies. At the same time, much of this shift has been made possible by recent technological innovations.
12/12/2019 11:12:49 AM
All of us live in a society that is driven entirely by modern technology. The advent of technology has not only changed our lifestyle, but also the way we run our businesses. All aspects of modern-day business operations have improved a great deal with the help of technological innovations. Talking about the impact of technology on business, marketing is probably one area that has changed in a huge way over the last decade or so.
12/12/2019 11:09:42 AM
Over the last decade or so, the standard of preterm infant care has improved significantly. However, prematurity is still considered to be a serious health issue that accounts for almost 50% of perinatal mortality. The advent of modern technology has resulted in significant progress in neonatal care. The preterm infant survival rate has increased since the development of infant incubators.
12/12/2019 11:03:58 AM
The legal cannabis industry has been making strong strides over the last few years. In fact, over the trailing three years, very few industries have been as strong as this growing market. A number of investment banks in Wall Street suggest that within a decade, this industry may touch the annual sales figure of $75 million.
12/12/2019 10:54:36 AM
With the holidays upon us, it truly can be the most wonderful time of the year, but for the contact center industry, peak times are in full swing including when it comes to healthcare enrollments for the new year.
12/12/2019 10:53:44 AM
Ever since commercialization became the standard, the primary channel for businesses to attain excellence has been by having strong sales and marketing teams. Primarily, every activity that a company pursues has an end goal, and that is to make a sale. However, this can only be achieved by winning over the hearts of the target clients. There is, therefore, no two-way when it comes to how much emphasis and attention that must be placed on these vital components. Gradually, the odds have been raised in the modern business environment that has been marked by lots of disruptions in virtually all operational aspects.
12/12/2019 10:31:17 AM
With technology changing the way we interact and live our lives, it's important for any business to see technology as something that will continue to improve it, Investing money into technology is beneficial, and so there is definitely some worth in having a budget in the company that goes directly into improving the technology. Here's why it's important to invest money in your business technology.
12/12/2019 10:25:14 AM
The US is the most innovative market-place due to a highly consumerism driven society and highly advanced tech companies. The likes of Apple, Tesla and Microsoft are a testament to US companies' innovation and success. However, in industries which are only recently legal or restricted, the US tends to lag. One such industry is online casinos. With US deregulation in overdrive, US consumers will expect a high quality and innovative experience.
12/11/2019 5:44:24 PM
It's hard to believe that there are business owners that still don't include webinars in their marketing strategies. Recently we haven't heard about more popular tool for promotion and connecting with a wider audience than webinars. It's not surprising that sometime just one webinar session is enough to help entrepreneurs tap into a wealth of advantages.
12/11/2019 5:29:52 PM
Elizabeth Warren has announced a Fair Workweek Plan, which would address some of the issues created by erratic work schedules. The plan would require certain employers to provide appropriate notice of work schedules and follow stricter guidelines about changing schedules and compensating employees.
12/11/2019 5:19:00 PM
Data center provider CyrusOne suffered a ransomware attack last week, impacting six of its New York area MSP customers. The attack has been linked to the REvil/Sodinokibi ransomware, which was used to launch several major attacks over the summer.
12/11/2019 5:06:38 PM
The digitalization of retail is one of the most important transformations of contemporary society. The introduction of the Internet has brought about numerous business opportunities, new companies, business models, and, last but not least, new forms of commerce. eCommerce as we know it dates back to the creation of the concept buy and sell. It became feasible in 1991 when the Internet-enabled commercial use.
12/11/2019 1:46:58 PM
Anywhere365 reportedly has acquired the mission-critical alarm management and IoT communications platform IQ Messenger. This is the company's second acquisition in as many months.
12/11/2019 1:43:57 PM
KORE recently announced that it has acquired Integron, an IoT solutions and managed services provider with a focus on the connected health market.
12/11/2019 1:33:13 PM
According to a recent announcement, the U.S. Department of Labor has recognized Mako Medical for their extensive programs focused on military veterans.
12/11/2019 1:24:27 PM
Training within the workplace has changed immeasurably over the last decade or so. With far more due diligence needed by companies across the board, testing has become a requisite in a vast number of workplace positions from entry-level, up to high-end corporate jobs. Not only does the training associated with this testing result in staff who know their roles in a fuller capacity, but it also covers their employers when it comes to any liability issues that can arise.
12/11/2019 12:31:51 PM
Enterprise security firm Norton reported that were already 3,800 data breaches recorded just in the first half of 2019 alone. These events have compromised about 4.1 billion records and have accounted for millions of dollars in losses for affected organizations.
12/11/2019 12:27:54 PM
Ever wondered if viruses can infect your Mac. Can Macs get viruses? What should you do if they can? More people find it interesting to get a MacBook for themselves. This is because of the recent surge of its popularity following Apple's promises of better devices and more intuitive operating systems. Even PC users think of getting a MacBook because of the improvements it's had in its software and hardware.
12/11/2019 11:39:35 AM
Shawn Khorrami believes that if there was a theme for the 21st Century, it's about doing more with less. If the end of the 20th Century represented the Information Age, then the beginning of the 21st Century is about getting a jump on the Productivity Age. A key ingredient to this Productivity Age is the power of automation and artificial intelligence (AI).
12/11/2019 11:29:06 AM
If you're looking to make your sports betting passion into a real career, there are certain apps that will help you to make this a reality. From the most popular choices, to apps that will help you keep track of teams, best choices, and rankings, here are the most important apps required for a sports betting career.
12/11/2019 11:22:05 AM
Online gambling and betting through apps have become more and more popular. With sites like Gclub, users can easily place bets in the comfort of their own homes.
12/11/2019 11:16:46 AM
Sbobet is an activity that many sports fans enjoy. It gives them an opportunity to show their knowledge of a favorite game or team, as well a win big.
12/11/2019 11:05:52 AM
As 2019 draws to a close and expatriates in the Middle East pack their bags and book their tickets to return to their home countries for the winter holiday season, nothing could possibly go wrong-except for a potential cybersecurity attack! Here are eight tips on how to stay protected while you are away on holiday:
12/11/2019 10:53:54 AM
For many employees, a good start is important to set the tone of the worker's entire employment. In a face-paced and technology-dependent job like the contact center, initial onboarding and training can make or break an employee. A poorly trained employee will feel flustered, confused and under pressure, and may become another turnover statistic.
12/11/2019 10:27:45 AM
Remote Direct Memory Access (RDMA), the ability to access memory on a remote machine without interrupting the work of its CPU, has many important uses.
12/11/2019 10:10:13 AM
The gambling industry has changed. A lot. It's no longer necessary to visit a traditional casino establishment to enjoy a game of Blackjack or Poker, and you don't need to purchase a CD containing a game to play it on your computer at home. Instead, all the casino games you'll ever want to play are available via online casinos.
12/11/2019 9:19:02 AM
People don't play casino games like they used to. While in years gone by many casino enthusiasts would have had to pay a visit to their favorite casino to play classic games, today they can be played on a smartphone during the train ride home, from a tablet in the living room, or on a laptop on the other side of the planet!
12/11/2019 9:13:52 AM
Compass Health Systems has selected Ooma Enterprise to provide customized voice service as well as bandwidth management to support operations in its nine offices spanning three states.
12/10/2019 2:29:59 PM
Today, more than 44 million U.S. adults currently have hearing loss. As the population - particularly the Baby Boomers - ages, the number of adults with hearing impairment will continue to climb. As technology providers make advancements with telephony, they'll need to focus at least some resources on connecting and communicating with hearing impaired callers. Hearing and speech impaired Americans make millions of calls monthly, yet the resources to allow them to do so easily such as TRS aren't always available.
12/10/2019 1:40:41 PM
This solution combines a GPU server with Iceotope's chassis-based, immersion cooling technology and Schneider Electric's NetShelter liquid-cooled enclosure system.
12/10/2019 12:30:09 PM
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