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TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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FirstLight announced Accession Meeting and Cloud Contact Center solutions to its portfolio. The Albany-based communications services provider is targeting enterprises with the duo of cloud-powered solutions.
3/4/2020 5:21:52 PM
In a myriad of sectors, advancement and evolution has manifested innovative solutions to ongoing problems, streamlined daily practices, created new cultures, and implemented the framework for successful daily operations. These advancements, on any scale, have been borne out of symbiotic marriages between technological innovation, and an earnest desire to overcome the status quo.
3/4/2020 4:54:04 PM
This week, Dell'Oro Group unveiled the results of its inaugural SD-WAN market share report, illustrating 64 percent growth in the space, placing market value at over 1$ billion for 2019.
3/4/2020 4:51:05 PM
In a recent release, Virtium, a provider of industrial solid-state drive (SSD) and memory solutions for the Industrial Internet of Things (IIoT), introduced new StorKit software tools.
3/4/2020 3:21:14 PM
Technology Expense Management (TEM) and Market Data Management (MDM) solution provider Calero-MDSL announced its status as the newest MEF member, joining more than 200 service providers and technology vendors in their mission to propel the MEF 3.0 framework and support the mass of transformation taking place.
3/4/2020 3:11:16 PM
In short, smart neighborhoods are communities that integrate the same smart home technology we already know and love, just into every aspect of the neighborhood.
3/4/2020 2:52:40 PM
Sequans Communications and NXP Semiconductors are collaborating to bring LTE for IoT connectivity to NXP's microcontroller (MCU) ecosystem.
3/4/2020 2:41:07 PM
BT announced the arrival of a managed SD-WAN service, a key piece of its converged business networking product portfolio. The Managed SD-WAN service is one of many more additions to the BT arsenal of offerings to come.
3/4/2020 2:18:10 PM
10 Hospital and Healthcare Cybersecurity Best Practices
3/4/2020 2:16:22 PM
Three companies recently announced a partnership in the rail tech space: ClearBlade, Automated Railroad Maintenance Systems (ARMS), and Transportation Products Sales Company (TPSC).
3/4/2020 1:12:30 PM
In today's climate, many Managed Service Providers (MSPs) are at a crossroads. The industry is growing at an impressive rate of 12.5% annually since 2014, but despite this wave of optimism, many providers remain apprehensive about the road that lies ahead. Shifts in the industry have shaped client demands and forced changes in many MSP sales models. The good news: managed services aren't going anywhere. There is currently an increased demand for MSP services, even from large enterprises. But due to many factors, including the rise of emerging competitors and digitization, we'll soon see further industry imparity.
3/4/2020 12:49:17 PM
Infovista announced TEMS for Industry 4.0, a range of new solutions to address the lifecycle needs and challenges of industries using connectivity-enabled applications and processes.
3/4/2020 12:47:04 PM
Tier 2 and smaller carrier accounted for 89% of high-risk robocalls, showing a low rate of STIR/SHAKEN deployment.
3/4/2020 12:41:16 PM
The Foundation for Innovative New Diagnostics (FIND) and LLamasoft reportedly have collaborated to develop an open-access tool that facilitates diagnostic network optimization.
3/4/2020 12:10:46 PM
For many years, the process of security and event management (SIEM) in information technology involved simply logging events so the information could be used to draw (mostly manual) conclusions about security events. Newer technology has brought SIEM much further than mere logging: SIEM software today includes machine learning, advanced statistical analysis and other analytic methods that can not only track and log events but take real-time action to prevent breaches and hacks.
3/4/2020 11:44:49 AM
As the way people communicate with their product and service providers shifts, the way call centers need to communicate with customers needs to shift. Today, many call centers are training agents to be customer journey guides. The more agents understand how to best support customers at all touchpoints, the higher customers will rate their experiences. The sticking point to this strategy becomes: what's the best way to train agents to support customers in 2020?
3/4/2020 11:39:01 AM
Do you remember how when we were young, we'd fantasize about the future and think about how cool it'd be if we had a wireless gadget for communication? Well, if you were like me, then you'd be very pleased to hear what I have to say.
3/4/2020 11:30:28 AM
Gamma Communications plc, a UK-based provider of communications services to business markets in the UK and the Netherlands, recently announced it plans to acquire UK-based Exactive Holdings, a unified communications specialist and one of a small number of Microsoft Teams Voice Partners operating in the UK. Exactive's CloudUCX product is a collection of unified cloud communications solutions built around the standard Microsoft Teams offering. The company has public and private clients across the UK.
3/4/2020 11:18:09 AM
Small businesses are famously under-resourced from the outset - it's in their nature to operate in a stripped-back and slimmed-down way. Indeed, most small businesses see team members sharing different roles and taking an active position in multiple parts of the company to build from a startup to medium-sized business. In this article, you'll learn about the power of outsourcing, when to do it yourselves, and how you might be able to go about finding that external guidance if you feel that your business needs a helping hand in the near future.
3/4/2020 11:14:59 AM
Business VoIP, unified communications (UC) and SIP trunking solutions provider Broadvoice is in hiring mode thanks to a new channel sales strategy the company has implemented. The Los Angeles-based company, which is privately owned, provides voice over IP cloud-based telecommunications services to small, medium and enterprise-size businesses across the U.S. With an eye toward bolstering its channels sales, the company recently announced the addition of three new strategic channel leadership roles. The management additions include two new hires and an internal promotion.
3/4/2020 11:11:44 AM
What is casual employment? We hear the term in the news a lot. In fact, it's a distinct employment classification under U.S. federal law and the laws of many other nations. By definition, casual employment is a situation in which an employee is offered work only when it is needed, with no expectation that there will be more work in the future. Workers who fall under this classification are compensated only for time they actually worked, so they don't receive holiday pay or paid time off.
3/4/2020 10:53:37 AM
The Vatican has teamed up with Microsoft and IBM to promote the ethical use of AI technologies with its Rome Call for AI Ethics document. The paper outlines principles for the ethical use of AI and points out concerns about inaccuracy and bias.
3/4/2020 10:40:09 AM
If you have to fork out a lot of money for your new home, it certainly doesn't do any good to put your trust in the hands of any old schmuck to take care of your new asset and all your treasured belongings. It is really important to do a thorough research and find a removalist you can rely on in time of moving. Don't go easy on the expensive removal company, because you expect that you will get what you pay.
3/4/2020 10:35:27 AM
The continuous growth in the number of connected devices within enterprise environments is driving the adoption of Multi-factor Authentication (MFA), well beyond the limited Two Factor Authentication (2FA), which has been in place for over two decades. MFA has taken off in the last several years and has matured into a must have with an increasing amount of options or factors including biometrics, geofencing and more.
3/4/2020 10:33:30 AM
TMC announced the winners of the 2020 CUSTOMER Products of the Year Award, presented by CUSTOMER magazine.
3/4/2020 10:31:59 AM
Doing a removal process certainly takes a lot to think about. Make sure you have a good plan that simplifies you to do the process. Choosing the right removal service will be significantly helpful. Generally, a right removal company will provide removal insurance for us to protect all of the items that we have to move. Sydney removal companies should remember to facilitate their customers on having the removal insurance assuming that they do not have it.
3/4/2020 10:27:32 AM
TMC announced the winners of the 2020 INTERNET TELEPHONY Product of the Year Award, presented by TMC and INTERNET TELEPHONY magazine.
3/4/2020 10:26:24 AM
Currently mobile devices are the most used devices to use the internet, and applications are a direct window to access services or entertainment with a single touch of screen. Unlike a web page, an application provides a more direct connection between the brand and the user.
3/4/2020 10:20:16 AM
InsidePacket selects Microsoft-contributed SONiC to deliver edge-cloud services to eliminate complexity, increase performance and reduce latency associated with siloed appliances
3/4/2020 10:00:00 AM
Imagine for a moment the sheer amount of data the average company collects and stores. After all, it's possible to capture information on every aspect of performance under the sun.
3/3/2020 2:56:35 PM
Technology has irrevocably changed medicine. Though there have been a few hiccups over the course of human history in healthcare when it comes to integrative technology, most experts will agree that collaborative technologies connecting healthcare providers more closely with their patients helps professionals confer more precise and effective care.
3/3/2020 2:53:28 PM
In a recent release, Lanner Electronics, a global leading manufacturer of advanced network appliances announced the release of a new Multi-access Edge Compute (MEC) platform.
3/3/2020 12:38:41 PM
The Linux Foundation recently announced their Zephyr Project, which is building a secure and flexible real-time operating system (RTOS) for the Internet of Things (IoT)
3/3/2020 12:16:04 PM
Robin.io has integrated Intel's Open Network Edge Services Software into its platform for deployment and orchestration of 5G and edge services in a containerized environment.
3/3/2020 12:06:52 PM
Today, California-based Wind River announced Wind River Labs, a site that is focused on development and innovation.
3/3/2020 11:48:08 AM
Ways of entertainment are now more than ever neatly packaged and easily available to anyone that wants to kill some free time in a fun and engaging way. Every aspect of living is now easier. Gone are the days when you had to leave the house so you could go see a new movie or perform an activity you like.
3/3/2020 10:55:35 AM
Technology has seeped deep into the roots of almost all sectors, and the sports industry is no exception. The sports industry is an arena with huge potential for tech application, and in the last decade, we have experienced great technological changes in the industry. While the rules of the game almost remain the same, the way it's watched and interpreted has changed drastically.
3/3/2020 10:49:11 AM
Considering the breakneck speed at which technology is growing today, it has a major impact on the way the business world operates. According to Universal Registered Agents, in today's business landscape, the impact of science starts right from the time a business is born. In its day to day operations, different technological innovations are implemented to achieve higher productivity and profitability.
3/3/2020 10:42:39 AM
When we think of the tech industry, most people think of places like Silicon Valley and Seattle or corporations such as Apple, Microsoft, and Google. Those places and businesses are hubs of innovation, machines, and advancement without a doubt. However, they are not the only centers of creation.
3/3/2020 10:38:08 AM
Having a mobile friendly website might sound blatantly obvious but you'd be surprised by how many businesses overlook this important factor when creating their business website. Website traffic originating from mobile users has jumped from 0.7% share of the traffic in 2009 to a massive 52.2% in 2018 and with a growth like that it's only set to get bigger and bigger.
3/3/2020 10:31:23 AM
Finally, you are living the dream: you have launched your own business. Whether you're a life coach or offering business consulting services, pat yourself on the back. However, launching a business and raking in a decent amount of monthly income is no joke. It would help if you learned different strategies to scale your online business and achieve your revenue objectives.
3/3/2020 9:15:38 AM
Pax8 adds to it cyber security partnerships, which it delivers to MSP customers, with Bitdefender relationship.
3/2/2020 4:58:13 PM
Verint announced that for the 13th consecutive year, DMG Consulting's 2019/2020 Workforce Optimization Product and Market Report named The Customer Engagement Company a leader in the Workforce Optimization space.
3/2/2020 4:57:58 PM
Pax8's Ryan Walsh talks about the incredible opportunity MSPs have to increase their value to customers as single-source IT vendors.
3/2/2020 4:57:08 PM
The winner of the 2019 Unified Communications TMC Labs Innovation Awards comprise a diverse list that embody best-in-breed solutions.
3/2/2020 3:17:47 PM
On February 27, the Secure and Trusted Telecommunications Networks Act unanimously passed the Senate and officially made its way to president Trump's desk. The bill, H.R. 4998, also referred to as rip and replace, would ban purchase of telecom equipment from Chinese manufacturers like Huawei and ZTE, and would also include a billion dollars in funding to support smaller rural telecoms in this transition.
3/2/2020 1:40:27 PM
UCaaS, CCaaS and other technology vendors who can deliver comprehensive resources that truly elevate the partner experience stand to reap major benefits from a more empowered channel.
3/2/2020 12:19:14 PM
Long-range Wi-Fi access points can extend network coverage across enterprise environments, ensuring efficient communications and operations.
3/2/2020 11:52:40 AM
Organizations of every size, across a variety of industries are developing digital transformation strategies to prepare for emerging markets, all while enhancing the customer experience. 5G promises to bring greater operational efficiencies, enable further automation of business processes and usher in the next wave of intelligent applications. This means that mission critical, real-time applications, such as remote healthcare, emergency dispatch services and autonomous vehicles can be delivered reliably and with near-zero latency.
3/2/2020 11:35:47 AM
Technology has had a profound impact on the marketing landscape and has transformed the way many organizations do business. With the rise of social media platforms and digital advertising, the need to stay ahead of the curve has never been more important for brand awareness and sustainability.
3/2/2020 11:17:54 AM
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