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Swisscom consumers will have commercial 5G services in 54 cities and communities across Switzerland, enabled by Ericsson's 5G network features
4/18/2019 1:01:01 PM
The Detroit Pistons announced a multi-year strategic partnership with RingCentral, which will deliver the Henry Ford Detroit Pistons Performance Center with RingCentral Office, RingCentral Contact Center using RingCentral Professional Services.
4/18/2019 12:49:37 PM
Hazelcast, an in-memory computing platform company, has made available its Hazelcast Jet streaming engine.
4/18/2019 12:34:35 PM
VoIP communications company Vonage recently announced a new enterprise service package designed specifically for the healthcare market. The additions come via Nexmo, the Vonage API Platform.
4/18/2019 11:50:51 AM
If you're of a certain age, you may remember your first video conference, or even your first audio conference. It was likely a clumsy affair that required special rooms, large equipment, microphones, video cameras and endless time to set up the call, dial in and bring all the participants into the call. In the end, you may have wondered whether the meeting was worth all that effort.
4/18/2019 11:48:23 AM
Hosted Private Branch Exchange (PBX) makes many of the virtual offerings available on the market today possible.These offerings are eliminating the need for on-premises installations and maintenance, and making it possible for businesses to add new, innovative service offerings that scale as they grow.
4/18/2019 11:10:54 AM
To help larger businesses in the U.K. and U.S. continue to reap the benefits of cloud communications in their workplaces, RingCentral announced it has partnered with PCM, a tech solutions provider, in a bid to further expand its reach into more channels.
4/18/2019 10:56:00 AM
To help larger businesses in the U.K. and U.S. continue to reap the benefits of cloud communications in their workplaces, RingCentral announced it has partnered with PCM, a tech solutions provider, in a bid to further expand its reach into more channels.
4/18/2019 10:55:27 AM
Concrete structures have continued to serve us for decades. While they have worked fine for a long time, there is an urgent need for buildings to catch up with constantly evolving technology. Coupled with growing competition, big buildings need better technology for the companies within not only to survive but grow.
4/18/2019 10:24:08 AM
Do you often come home to an anxious pet suffering from loneliness? While he can't accompany you places 24/7, you must simply be sure that he doesn't get bored at home. Your fur baby deserves the benefit of constantly evolving technology. While you can buy reusable dog wraps to help your pet make it through a long day, did you know that there are a good many tech toys out there too? Many of them keep in mind your pet's health, so you don't have to worry.
4/18/2019 10:20:39 AM
Fake visits not only can cause distortion of statistics but is also a source of problems with the site's reference profile, user experience, and even security. Why are fake visitors (bots) dangerous, and how to deal with them? Let's take a look at the question further in this post.
4/18/2019 9:59:36 AM
flexiWAN announced the arrival of the world's first SD-WAN open source solution, offering an open architecture and an open network. The result here is liberation, meaning the removal of vendor specific locked systems and put power in the hands of the development community and end users.
4/17/2019 5:20:34 PM
Finding a job can be a long tiring process for an individual these days. With many people being jobless and graduating from the best universities in the world, competition from the few advertised vacancies can be fierce.
4/17/2019 5:01:10 PM
SD-WAN provider CloudGenix announced an influx of $65 million in capital from a successful round of funding. The funds will be leveraged to drive global sales, development of new products and go-to-market expansion.
4/17/2019 4:56:36 PM
Call center scheduling is an up and down battle - literally. From fighting the high call volumes of peak times, to making sure to not over staff during down periods, the struggle is real. Throw in the need to ensure all the omnichannel bases are covered. Call center scheduling practices are critical to customer service efforts; here are a few ways to aid in maximum performance.
4/17/2019 4:41:23 PM
On this episode of IoT Time Podcast, Ken Briodagh sits down with Sanjeet Pandit, Head of Smart Cities, Qualcomm at San Diego Smart Cities Week, and hears a HUGE Announcement!
4/17/2019 3:20:08 PM
Today, Vonage announced Vonage Applications Group President and former CEO of NewVoiceMedia Dennis Fois will be leaving the cloud communications firm to take on the role of CEO at a private technology company.
4/17/2019 3:16:07 PM
The cloud is a huge, interconnected network of powerful servers that performs services for businesses and for people.
4/17/2019 1:57:36 PM
The Wireless Broadband Alliance recently announced its first Wi-Fi 6 Industrial Enterprise and IoT trial, as part of its ongoing Wi-Fi 6 program.
4/17/2019 1:51:51 PM
Coming up next week is a webinar sponsored by Bsquare that will focus in on IIoT assets and how they can be optimized for ideal value from the analytics.
4/17/2019 1:29:37 PM
One of the most important components of VoIP and unified communication networks is not a piece of equipment or software. The Session Initiation Protocol (SIP) is essential for UC networks to run efficiently and it is perhaps one of the most underrated players in the UC landscape.
4/17/2019 11:48:36 AM
As your family grows, it's easy to start accumulating all sorts of possessions, more than you ever thought you'd have. A lot of these you'll never even use. As space to store things at the home began to shrink, it's only a matter of time that you might have to turn to using commercial storage facilities to house everything they don't have room for. But did you ever think of the other ways you might be able to use a storage unit?
4/17/2019 11:45:59 AM
Patton Electronics, which provides IP network equipment to make these connections possible, has announced the official release of it's latest line-up of offerings that will help simplify, accelerate and lower costs for important functions like SIP-trunk, hosted PBX, SDN, IP access and VPN service deployments.
4/17/2019 11:37:35 AM
Huge New Cybersecurity Risks Emerge Says FireEye and JP Morgan
4/17/2019 11:23:23 AM
A small plane crashed on the Wilcox Technical High School baseball field in Meriden, Connecticut, knocking out power across the city last week.
4/16/2019 5:30:20 PM
Telkom Kenya announced the arrival of Omniconnect, a cloud-based voice platform for African firms of all shapes and sizes. The hosted PBX features end-to-end software and hardware from Avaya.
4/16/2019 4:45:48 PM
With Spring springing into action NICE inContact unveiled the CXone Spring 2019 release, which is featuring end-to-end artificial intelligence capabilities.
4/16/2019 4:17:09 PM
CAT11-capable Cellular Extender Provides LTE Connectivity for Business Continuity in the Storefront, Branch Office and Beyond
4/16/2019 3:10:48 PM
Co-Founder of Jasper Technologies Brings More Than Three Decades Experience in Telecommunications from Cisco, Alcatel, AT&T and Ericsson
4/16/2019 2:51:24 PM
White paper will be released at ATA19 Annual Conference, along with round table presentation to discuss findings
4/16/2019 2:38:22 PM
While the strong majority of businesses say they deliver excellent customer service, customers largely disagree, showing clearly that business beliefs are not in line with customer expectations.
4/16/2019 2:01:25 PM
?When you work all day, raise a family, and tend to home, life can become a roller coaster with many ups and downs. You spend the bulk of your time just trying to survive and often forget to focus on things like your health and happiness. Neglecting these aspects of your life, unfortunately, give way to everything from mental illness to life-threatening diseases.
4/16/2019 1:09:48 PM
Running a healthcare institution, or any type of medical facility where you provide care to patients or clients, requires a high level of performance, cleanliness and safety. The good news is that there are steps you can take to ensure that you meet these goals.
4/16/2019 1:06:25 PM
?Gamification is a key feature in lots of different types of technology that is implemented and used in order to attract customers, players and enthusiasts to a specific product. Even if you have never heard of gamification before, you will certainly have come across it.
4/16/2019 9:44:14 AM
Making online payments shouldn't be scary at all. The priority of many online businesses is to ensure secure online payments, and in this guide, we are going to discuss safety measures companies must take to protect payment data.
4/16/2019 9:38:46 AM
Even though we live in a modern age where the latest and most advanced technology such as artificial intelligence is present in every sphere of our lives, there are still some industries that are slow to adopt some modern solutions that would allow them to change and re energize.
4/16/2019 9:32:03 AM
For utility customers, it really doesn't matter what caused an outage. What matters is how long power will be out and how well prepared they are to handle an outage.
4/15/2019 4:44:05 PM
Power went out in the Florida Keys last week when a sailboat ran into the tieline about 12 miles south of Tavernier.
4/15/2019 3:53:05 PM
Even as enterprises are increasingly adopting SD-WAN for all the obvious benefits, including simplifying operations and reducing costs, IT leaders are focusing on ensuring their private networks are secure.
4/15/2019 2:56:55 PM
Companies have new opportunities to reach existing customers and build revenue streams in new markets thanks to interfaces ranging across NB-IOT, 4G, 5G, T.V. White Spaces, BLE 5.0
4/15/2019 12:29:00 PM
Developing technology and ever-changing mindsets continue to improve our health and lifespan. As new healthcare territories are being discovered, the main thing that needs to be remembered is the patients. Big changes that are powered by tech innovation can only ever be as valuable as the impact they bestow upon an individual.
4/15/2019 11:07:11 AM
With the rise of the omnichannel era, companies usually associated with offline services like hotels, cafes and restaurants have begun to enter into the world of new technologies. Self-service is one of the main drivers of this revolution, boosting sales and customer satisfaction, whilst decreasing costs at the same time.
4/15/2019 11:02:39 AM
We are living in an era where technology runs our lives. Today, over three-quarters of the world's population own phones. There is improved communication, and the data which is shared every day has dramatically increased.
4/15/2019 10:26:27 AM
Over the past couple of years, technology has changed the way we live. Not only do we have information in the palm of our hands on our smartphone, but technology has also revolutionized the way we do things. Social media, for instance, has impacted the way we communicate, and the amount of information we share every day. We create over 2.5 quintillion bytes of data each and every day!
4/15/2019 10:23:53 AM
Since photography was invented in the early 1800s, it has been a medium which has allowed us to explore endless possibilities. Cameras have given us a chance to capture the world around us and have memories that will last forever. The first photograph was obtained in 1826 by Joseph-Nicephore Niepce, which was a view of his estate Le Gras in Burgundy, France.
4/15/2019 10:12:39 AM
As a result of the digital revolution we experienced in the last decades, many businesses started interacting with their clients in new ways that replaced traditional communication. Thus, virtually any serious business that needs to efficiently interact with a large client base has websites or mobile apps in place to serve its customers better and to make its solutions or services universally and conveniently accessible. Close digital interactions are used to exchange various types of information in both directions
4/15/2019 10:06:11 AM
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich unified communications solution or working with a number of vendors for collaboration needs it is vital to protect this investment with UC network management. And, with the weekend upon us there's no better time than the present to take a look back at the week that was in UC network management: It's time for the Week in Review!
4/13/2019 7:00:00 AM
Supermarket giant Albertsons is the latest retail grocer to get on board with IBM's Food Trust Network and will be using the blockchain-based system to more efficiently track its food products from farm to shelf.
4/12/2019 2:34:56 PM
When it comes to the contact center, it's easy to get lost in the day to day fire drills caused by scheduling miscues or simply a general lack of adherence policy. Proper staffing is paramount to call center operational success, and today we're going to take a look at a few ways to improve your contact center scheduling issues.
4/12/2019 2:28:06 PM
Cloud communications in the contact center play an important role in assisting businesses with meeting the constantly changing demands of today's customers while also cutting costs and helping businesses to be prepared to innovate as needed. CoreDial offers its CoreNexa Contact Center platform to meet this need. The platform delivers omni-channel functionality along with call routing, IVR, presence management and voice and web chat capabilities that are both robust and effective.
4/12/2019 1:56:18 PM
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