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Not only are we in a digital, app- and mobile-centric world, but our expectations for services and information are growing by day. This of course puts incredible strain on the network operators and service providers who are tasked with delivering on our expectations.
1/18/2019 4:56:49 PM
NexVortex announced a freshly signed master agent agreement with Converged Network Services Group (CNSG). The pairing puts Exceptional SIP Trunking and hosted voice services in the hands of the network services and consulting company.
1/18/2019 4:01:54 PM
MSPs are faced with increased competition and growing demands from customers. How can they meet this challenge while being profitable?
1/18/2019 3:59:49 PM
It is the year 2019 and almost everybody on planet Earth has some kind of gadget that they use daily. It might be a phone, a laptop or even a tablet. Whichever one it is, it is part of us and we always want to protect it from intruders and viruses.
1/18/2019 2:53:30 PM
Vyopta announced Collaboration Performance Management (CPM), its latest SaaS solution aimed at supporting managed service providers and the enterprise in maintaining reliability and visibility required in the modern communications deployment.
1/18/2019 2:23:10 PM
IVR is as important as it has ever been and is tied intimately to business success. If you aren't able to deliver on expectations at the first point of contact, you run the very real risk of losing business.
1/18/2019 1:24:25 PM
How are new, innovative technologies like AI driving the Future of Work and creating new opportunities in contact center and unified communications?
1/18/2019 1:23:46 PM
C3i Solutions announced the recent selection of Avaya's customized contact center solutions in order to enable the BPO to better serve its customers. C3i can now provide the power of personalization with a future-forward, feature-rich contact offering.
1/18/2019 1:19:27 PM
I took the opportunity to ask Qumu CEO Vern Hanzlik about some of the things that are driving the video movement and how current technology trends are impacting the market. Here's what he had to say.
1/18/2019 12:01:21 PM
In fact, with demands on IT continuing to increase, the ability to leverage AI will soon be critical to successful operations. Bhanu Singh from OpsRamp discussed what's happening in the AIOps space ahead of AIOps Expo in Florida.
1/18/2019 12:00:58 PM
Every year, the doers and disruptors of communications technology converge on South Florida. Over the course of this #SuperShow are countless demos of future-forward, feature-rich solutions, hundreds of breakouts sessions and the opportunity to pick the brains of those shaping the future of communications. The phenomenon I'm referring to is ITEXPO. This year marks the 20th iteration of the industry-leading event, and ITEXPO veterans Phone.com will be offering insight during three panels over the course of the #SuperShow.
1/18/2019 11:44:46 AM
It's no secret that computers have become integral to the operation of businesses in the last few decades. With the rise of globalization, many businesses have begun to rely on decentralizing their operations while maintaining data systems that everyone can access.
1/18/2019 11:11:23 AM
Large businesses and those in certain spaces, like financial or medical, may consider the need for business continuity systems because of the industries they are in. Many small and medium companies, however, may not realize there is a new threat to the free flow of electricity in the West.
1/18/2019 11:04:58 AM
Companies need to have a solid business continuity management (BCM) plan in place and ensure they spend on it and realize it is a part of business insurance.
1/18/2019 10:50:27 AM
If you're starting out with a website or are thinking of getting one, you've probably heard about WordPress. It's currently the most popular online publishing platform used by 32.8% of all websites. With managed WordPress hosting, you get to utilize the best available features and tools to help you build your perfect website.
1/18/2019 9:31:44 AM
Avaya aims to improve the desktop experience with a number of new additions to its portfolio. These include headsets, expanded feature support as well as the general availability of Device Enrollment Service 2.0 and improvements to the Essential Experience J100 Series.
1/17/2019 7:00:30 PM
Cyber World War 3: The Business Disruption You Didn't see Coming
1/17/2019 6:37:14 PM
Today Nextiva announced the addition of Scott Armour to the role of Chief Revenue Officer (CRO), tasked with developing a global revenue strategy and overseeing the organization's sales teams.
1/17/2019 6:11:30 PM
IoT and 5G connectivity products are key focus for new executives
1/17/2019 2:09:04 PM
CEVA recently announced the opening of a new research and development facility in Bristol, United Kingdom.
1/17/2019 1:57:04 PM
Stadium venue achieves significant network efficiencies with virtualized RAN
1/17/2019 1:47:48 PM
FiberPass is being used by some of the largest network operators in North America to deploy FTTH networks inside commercial and residential buildings, enabling faster and more reliable service.
1/17/2019 1:41:30 PM
31% to Spend more on Business Continuity in 2019
1/17/2019 1:34:31 PM
Zappix announced integration with Amazon Alexa to elevate the customer experience. Unveiled at NRF's BIG Show this week, the new integration will be a boon for self-service.
1/17/2019 1:07:11 PM
Here, we spoke to Mayor Eugene W. Grant, Mayor of City of Seat Pleasant, MD, who will be speaking at the Smart City Event about his city's digital transformation.
1/17/2019 1:00:24 PM
Another IoT and Industrial IoT (IIoT) technology company has announced a partnership with Amazon Web Services (AWS), as cloud-connected solutions continue to evolve in the new year.
1/17/2019 12:47:45 PM
Universal Electronics (UEI) last week introduced officially their new cloud-based, AI platform for the connected home.
1/17/2019 12:43:43 PM
21M Passwords Leaked in Collection 1 to Wreak Corporate Cybersecurity Havoc
1/17/2019 12:41:16 PM
SK Telecom has plans to lead new ICT innovations in Korea.
1/17/2019 12:40:44 PM
For businesses, a leak of valuable data such as financial information can cause severe financial setbacks to a point where recovery is impossible. According to a report by NBC, financial damages caused by data breaches spiked to more than 6% since last year, costing an average of $3.65 million each.
1/17/2019 10:27:10 AM
Investors are demanding that organizations have environmental action plans. They're also asking CEOs to consider risks to their businesses caused by shifting consumer attitudes toward climate change and climate change itself.
1/17/2019 9:53:08 AM
This is going to be a wild year for companies, and preparing for the worst is crucial as they need to operate, regardless of what mother nature or hackers have in mind. Here are the biggest concerns to your business in 2019.
1/17/2019 9:47:28 AM
Virtually all businesses are shut down without power or broadband service, so there are some simple things to consider that will help your organization make it through the winter and storm seasons facing much of the world.
1/17/2019 9:42:07 AM
6 Business Continuity Threats in 2019
1/16/2019 7:29:31 PM
The East Coast Just Had an Earthquake. Is Your Business Ready for a Bigger One?
1/16/2019 6:40:28 PM
Creston announced it is now shipping the complete portfolio of Creston Flex Unified Communications solutions, spanning support for Microsoft Teams, Skype for Business as well as Zoom Rooms software.
1/16/2019 6:22:01 PM
Nureva's HDL300 advanced audio conferencing system is now recommended for Zoom Rooms. The award-winning Nureva solutions instantly impacts the quality of meetings via future-forward microphone technology capable of delivering elevated audio quality.
1/16/2019 5:50:25 PM
Nextiva announced its newest CCaaS solution this week at NRF. The cloud communications provider promises transformative change.
1/16/2019 5:29:45 PM
Global Strategic Accountants, LLC, ( GSA) announced today that it will be showcasing its Back Office Accounting and Corporate Tax services at ITEXPO, held January 29 -February 1, 2019 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida. ITEXPO is the communications and business transformation event where influential buyers gather to make their purchase decisions. Meet GSA Controller at ITEXPO at booth #729 to learn more about the company its solution suite.
1/16/2019 2:26:38 PM
For the twentieth year celebration of ITEXPO, TMC invites IoT Evolution Expo, The Blockchain Event and The New Intelligence to come together for an unparalleled technology SuperShow being held January 29 - February 1, 2019 at the Greater Ft. Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida.
1/16/2019 2:11:25 PM
Technological advancements and easy access to the internet have created an opportunity for online retailers to thrive in their businesses. However, one thing that this group of entrepreneurs worry about consistently has to be product returns. These are not only expensive moneywise, but they can also affect retailers emotionally.
1/16/2019 11:37:55 AM
It is always going to be a struggle for small businesses starting out to make themselves a success on a global scale. Quite frankly, the odds are stacked against them. Businesses that are usually little more than a one-man operation and, frequently, just operating out of someone's home are always going to have trouble competing for airtime against the multi-national corporations which sell millions, if not billions, in a year
1/16/2019 11:10:48 AM
Almost all Communications Service Providers are using digital transformation, but what do you do with it after it's been implemented? How do you grow and diversify revenue through it? What will it mean for your business? All these questions have an answer.
1/16/2019 11:00:00 AM
2019 is going to be a very important year for the Internet of Things (IoT) environment. IoT is no longer just in the lab; it is in the market in very important ways.
1/15/2019 2:32:58 PM
On this episode of IoT Time Podcast, Season 4, Ken Briodagh sits down with Dennis Gatens of Cloud Constellation, to talk about IoT Security through off-world data storage.
1/15/2019 2:16:14 PM
CBS possesses the television rights, and plans to shower viewers with splendid 4k and 8k awesomeness for Super Bowl LII, providing close ups and alternative viewing angles for fans. This Super Bowl marks the second in row leveraging 4K cameras for the broadcast.
1/14/2019 5:52:20 PM
Shutdown Increases Cybersecurity Risk, Consultants can Help
1/14/2019 5:06:54 PM
ITEXPO is taking place January 29 to February 1 in Fort Lauderdale, Florida, and will serve as stage for white label hosted VoIP provider Nexogy. Specifically, its BSS/OSS (also known as DNA) to illustrate its capability to future partners.
1/14/2019 3:48:14 PM
Doing a stellar job or starting a new business, doesn't have to mean you always have to work harder, but it inevitably means you have to work smarter. One such smart technology is Electronic Signature software, also known as E-Signature software.
1/14/2019 2:03:38 PM
A point of sale system or POS is a deal maker or breaker in any business. It is needless to say it's so much more than a fancy cash register, as it integrates the role of keeping tabs on your sales, inventory, customers, and employees.
1/14/2019 2:00:16 PM
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