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inContact Announces Finalists for the 5th Annual Mojo AwardsSALT LAKE CITY, Sept. 29, 2016 /PRNewswire/ -- inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and agent optimization tools, today announced the finalists for the 2016 inContact Mojo Awards. The 2016 inContact Mojo Awards, sponsored by Verizon and in partnership with Ovum, recognizes companies who encompass an "above and beyond" commitment to providing superior contact center experiences to their customers. This year's panel of judges featured a principal analyst from Ovum, a leading research and consulting firm known for its contact center industry leadership and expertise. "inContact customers represent a full range of industries from consumer brands, business services, banking and finance, utilities and the public sector," noted Paul Jarman, CEO at inContact. "The inContact Mojo Awards recognizes companies and individuals who continually transform customer experiences and utilize our cloud solutions to innovate in the contact center." The 2016 inContact Mojo Awards finalists by category are: SMB (less than 100 agent seats) Enterprise (100 agent seats and above) Best Workforce Optimization SMB (less than 100 agent seats) Enterprise (100 agent seats and above) Contact Center Rookie of the Year SMB (less than 100 agent seats) Enterprise (100 agent seats and above) Contact Center Leader of the Year – Awarded to an Individual Kathy Kelly, Findhelp Information Services/211 Central "Ovum is pleased to join inContact and recognize these companies and individuals as inContact Mojo Award 2016 finalists," said Ken Landoline, Principal Analyst at Ovum. "These industry leaders and visionaries exemplify innovation in the contact center market while redefining and implementing the best practices necessary to move the customer service industry forward." Winners will be announced October 13th during the annual inContact Mojo Awards Luncheon at the 12th annual inContact User Conference in Orlando, Florida. About inContact Logo - http://photos.prnewswire.com/prnh/20120216/LA54560LOGO
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/incontact-announces-finalists-for-the-5th-annual-mojo-awards-300336823.html SOURCE inContact, Inc. |