TMCnet News

TMC and Support.com Announce Webinar: 'Reinvent Customer Experience with Technology Services'
[May 20, 2013]

TMC and Support.com Announce Webinar: 'Reinvent Customer Experience with Technology Services'


TMCnet News
 
NORWALK, CT - May 20, 2013 - TMC (News - Alert), a global, integrated media company, has announced a complimentary webinar co-sponsored by Support.com. The event, entitled "Reinvent Customer Experience with Technology Services," will be presented live on Thursday, May 23, 2013, at 2:00 p.m. EDT / 11:00 a.m. PDT.
Using case studies and best practices, the webinar will demonstrate how companies are reinventing customer experience using modern technology solutions.
What Attendees Will Learn:

  • The impact of wireless networks, mobile devices, cloud services and BYOD on customer experience.
  • Why technology support is a moment of truth when building customer loyalty.
  • Key challenges and opportunities with traditional technology support.
  • How next generation technology services drive customer experience.
  • Best practices from industry-leading technology service deployments for communication providers, retailers, technology companies and others.
Who Should Attend:
  • New business and product development executives.
  • Customer experience executives.
  • Contact center management executives.
Register now for "Reinvent Customer Experience with Technology Services" presented live on Thursday, May 23, 2013, at 2:00 p.m. EDT / 11:00 a.m. PDT.
For more information, please visit www.tmcnet.com.
About TMCnet Webinars
TMCnet Webinars feature live, interactive presentations covering relevant topics, presented by top industry executives. Attendees watch and listen to the presentation as it happens over their computer, and have the opportunity to submit questions to the speaker(s) in real-time. The TMCnet Webinar program typically attracts 300 to 500 registrants per event. TMCnet Webinars are archived and available On-Demand. Companies interested in sponsoring their own Webinar event can contact client services at 203-852-6800 or by email at [email protected]. For more information about TMCnet Webinars, please visit www.tmcnet.com/webinars.
About TMC
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading B2B communications event, as well as industry events: 3D Printing Conference & Expo, Asterisk (News - Alert) World, AstriCon, CVx ChannelVision Expo, Cloud4SMB Expo, DevCon5 - HTML5 & Mobile App Developers Conference, M2M Evolution Conference & Expo; Mobile Commerce Zone Conference & Expo; SecureIT; StartupCamp, Super Wi-Fi Summit, SIP Trunking-Unified Communications (News - Alert) Seminars, Wearable Tech Conference & Expo, WebRTC Conference & Expo, and more. Visit TMC Events for additional information.

Media and Analyst Contact:        
Sue O'Keefe      
Connect2 Communications          
(508) 494-7771   
[email protected]



Edited by Alisen Downey

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