[May 17, 2013] Bazaarvoice Chooses ServiceSource's Renew OnDemand to Optimize the Performance of Client Service and Support Operations Tweet May 17, 2013 (Close-Up Media via COMTEX) -- ServiceSource, a provider of recurring revenue management, announced an agreement with Bazaarvoice, a shopper network connecting consumers, brands, products and retailers. According to a release, Bazaarvoice will deploy the SaaS application Renew OnDemand and leverage ServiceSource's best practices-based managed services to improve data accuracy, achieve greater visibility into the delivery of services to clients and automate the renewals workflow. For more than 2,000 clients globally, Bazaarvoice helps channel authentic, consumer-generated branded content into all the places that influence purchase decisions, giving its clients business insights so they can offer consumers more of what they want. Many of the world's largest retailers rely on Bazaarvoice to drive more traffic and conversion on their e-commerce sites, and the Bazaarvoice network helps brands participate directly in the retail channel to influence consumers at the point of purchase. "Bazaarvoice is dedicated to helping brands and retailers to not only participate in consumer conversations, but also to decipher the signals from those conversations so they can deliver more engaging experiences and improve conversion, loyalty and repeat business," said Mike Smerklo, ServiceSource CEO. "In much the same way, Renew OnDemand and our Subscription Lifecycle Management services are designed to provide the support, consistency and visibility that Bazaarvoice needs to identify its customers' changing needs and deliver a class-leading service experience." More information: www.servicesource.com ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]