|[February 27, 2013]
Crucial.com Takes Home the Bronze Stevie® for Customer Service Department of the Year
BOISE, Idaho --(Business Wire)--
Leading computer memory (DRAM) and solid state drive (SSD) online
was honored with a Bronze Stevie® Award for Excellence in Customer
Service by the Stevie® Awards Monday night at the 7th annual
Stevie Awards for Sales & Customer Service gala at the Paris Las
Vegas Hotel and Casino.
The Stevie Awards for Sales & Customer Service are the world's top sales
awards, contact center awards, and customer service awards. The Stevie
Awards organizes several of the world's leading business awards shows
including the prestigious American Business AwardsSM and
International Business AwardsSM. More than 1,100 entries from
organizations worldwide were submitted to this year's competition for
consideration in 30 customer service categories, including Contact
Center of the Year, Award for Innovation in Customer Service, and
Customer Service Department of the Year. Following an intensive review
by a judging committee that included many of the world's most respected
executives, entrepreneurs, innovators, and business educators,
Crucial.com was awarded the 2013 Bronze Stevie® Award for its
outstanding customer service.
The 2013 award marks the company's third Stevie Award, having received
the 2012 Silver Stevie Award for excellence in customer service and the
2012 Bronze Stevie Award for excellence in computer hardware websites.
"We are delighted and honored that the Stevie Awards have once again
recognized Crucial.com as a leader in customer service," said Kathy
Lansdowne, Crucial.com Senior Manager of Customer Relations. "It is part
of our DNA to cultivate a culture of problem-solving, education, and the
willingness to take the time that is needed to ensure all customers are
supported with the right information, whether they are ordering online,
chatting with a representative, or calling to speak directly with our
team. It is an honor and tetament to our outstanding people to win our
third Stevie Award, and serves to bolster our commitment to continued
A leading online destination for do-it-yourself memory upgrades,
Crucial.com was founded on the concept of making computer memory
upgrades easy for the everyday consumer and has been providing the
knowledge to do so for over 15 years. With helpful online forums,
integrated online tools and a friendly customer service support staff,
Crucial.com provides their customers with solutions for most of their
for more information, follow Crucial.com on Twitter (News - Alert) at @CrucialMemory,
"LIKE" Crucial at www.facebook.com/CrucialMemory,
and subscribe to Crucial.com videos at www.youtube.com/crucialmemory.
Crucial.com is a leading online retailer specializing in computer memory
(RAM) upgrades and solid state drives (SSDs), and is an online
destination of Micron Technology (News - Alert), Inc., one of the world's leading
manufacturers of computer memory products. Crucial.com offers more than
250,000 upgrades for nearly every computer system: home and business,
old and new, PC and Mac® computers. Utilizing a suite of easy-to-use,
free online tools, including the Crucial® System Scanner and the Crucial
Memory Advisor™ tools, consumers are able to quickly assess, select, and
purchase compatible memory upgrades to restore computer performance,
improve system reliability and increase productivity. For more
information, visit www.crucial.com.
Micron Technology, Inc. is one of the world's leading providers of
advanced semiconductor solutions. Through its worldwide operations,
Micron manufactures and markets a full range of DRAM, NAND and NOR flash
memory, as well as other innovative memory technologies, packaging
solutions and semiconductor systems for use in leading-edge computing,
consumer, networking, embedded and mobile products. Micron's common
stock is traded on the NASDAQ under the MU symbol. To learn more about
Micron Technology, Inc., visit www.micron.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business
Awards, The International Business Awards, the Stevie Awards for Women
in Business, and the Stevie Awards for Sales & Customer Service.
Honoring organizations of all types and sizes and the people behind
them, the Stevies recognize outstanding performances in the workplace
worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
©2013 Micron Technology, Inc. All rights reserved. Information is
subject to change without notice. Crucial and the Crucial logo are
trademarks of Micron Technology, Inc. All other brand or product names
are trademarks or registered trademarks of their respective holders.
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