| [February 26, 2013] |
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Ascom Network Testing Enhances TEMS Discovery Reporting & Analytics Platform
BARCELONA, Spain --(Business Wire)--
Ascom (News - Alert) Network Testing, the global leader in broadband mobile testing
solutions, today announced a strategic step forward in its post
processing offering that will deliver a single, unified platform that
mobile operators can use to monitor and optimize the performance of
network services across a wide range of sources: from end user devices
to drive test data, to call trace data from network's operations support
system (OSS).
Ascom Network Testing is integrating the capabilities of TEMS
Visualization, its OSS-based optimization and troubleshooting solution,
as a TEMS Discovery module, exposing reporting from both products via a
single, unified Web-based management dashboard. The solution allows
operators to consolidate and evaluate trends from multiple data sources,
and provide cross-organizational access and use of the information by
network operations, customer service and marketing teams, as well as
identification of trends by executive management.
The combined solution responds to market demand from mobile operators
for solutions that support the ability to develop, deliver and monetize
a premium-level Customer Experience in order to retain subscribers and
reduce churn. This experience spans a wide range of conditions, some of
which - like handset and application performance - are outside of the
mobile operator's control.
Mobile operators can optimize their operational efficiency by combining
the new TEMS Discovery offering, together with other products from the
TEMS Portfolio, to:
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Efficiently grow network capacity - using TEMS Discovery
with the OSS module along with TEMS™ Investigation, Ascom's
world-leading drive test solution, and TEMS™ Pocket, its walk test
solution, to locate network capacity hotspots while rolling out DAS
systems and managing new services, such as voice over LTE (News - Alert) (VoLTE);
-
Monitor and optimize network Quality of Service
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Deliver and assure a premium customer experience - using
TEMS Discovery with the OSS module, along with TEMS™ MobileInsight,
Ascom's on-device measurement client, and TEMS Monitor Master, to
minimize the impact of application and over the top (OTT) service
failures and poor handset performance on VIP users' experience.
"TEMS Discovery addresses the need for operators to have a single
monitoring, analytics and reporting platform that departments across the
organization can use to meet their mission-critical mandates," said
Rikard Lundqvist (News - Alert), General Manager of Ascom Network Testing. "By now
aggregating passive call trace information from the network along with
active information collected from probes and actual users, TEMS
Discovery truly provides a broad and comprehensive view of the network's
performance - a mandatory requirement for delivering premium or assured
service quality levels to their subscribers," Lundqvist said.
TEMS Discovery with the new OSS module and integrated management
dashboard will be available in April of this year. Current TEMS
Discovery users will be offered the opportunity to add OSS capabilities
in June. Ascom Network Testing will continue to support TEMS
Visualization users via the new TEMS Discovery OSS module.
TEMS Discovery is part of the TEMS Portfolio, a suite of advanced mobile
network testing technology that enables mobile operators to cost
effectively grow network capacity, boost operational efficiency and
ensure a premium customer experience. The TEMS Portfolio leverages a
unified software architecture that enables the industry's most accurate
and reliable data collection probes, and integrates with an advanced
analytics and reporting platform. The TEMS Portfolio empowers mobile
operators to optimize performance and troubleshoot network issues
related to a wide spectrum of sources: from end user handsets (UE) and
application services such as Skype and YouTube (News - Alert), to network configuration
and parameter settings.
ABOUT ASCOM NETWORK TESTING
Ascom
Network Testing offers the TEMS Portfolio, the world's most widely
used network testing, monitoring and optimization platform. Ascom
Network Testing is a division of Ascom, an international solution
provider with comprehensive technological know-how in Mission-Critical
Communication. The company focuses on the areas of Wireless
Solutions (high-value, customer-specific on-site communications
solutions) and Network
Testing (a global market leader in optimization solutions for mobile
networks). The company is headquartered in Switzerland, has subsidiaries
in 17 countries and a workforce of some 1,900 employees worldwide. Ascom
registered shares (symbol ASCN) are listed on the SIX Swiss Exchange in
Zurich (Switzerland).

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