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Building a Customer Loyalty Program that Really Works by "Engaging Sales"
SALT LAKE CITY --(Business Wire)--
Allegiance,
Inc., a provider of VOCi
(Voice of Customer Intelligence) technology and services, will
present a complimentary webinar Building a Customer Loyalty Program
that Really Works by "Engaging Sales" on Tuesday, February 26, 2013,
at 11a.m. MST (1 p.m. EST). Space is limited, and seats can be reserved
by visiting https://www1.gotomeeting.com/register/807730425.
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WHEN:
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Tuesday, February 26, 2013, at 11:00 a.m. Mountain Standard Time
(1:00 p.m. Eastern)
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WHO:
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Presenter: Jamie Ziegler, Allegiance (News - Alert) VP of the Technology Sector;
Co-Presenter: Andrew McInnes, Allegiance Director of Product
Marketing
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WHAT:
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Improving client relationships at the account level is one of the
most powerful ways the sales team can grow pipeline and revenue.
But that's not what most B2B organizations do. Few have a formal
program, and even fewer link customer experience feedback to
actions that grow the business. To experience 100%, 200% or 300%
growth in key accounts, managers need to better understand what
those customers have to say. A world-class customer loyalty
program is simple to understand and easy to launch.
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Attendees of this webinar will learn:
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The five key components of a successful customer loyalty,
account-level program
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How negative feedback is just like money in the bank for top
sales leaders
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Why the right kind of program will ensure your key accounts stay
focused on you
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How to get a program launched quickly, no matter what your budget
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WHERE:
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To register today, go to https://www1.gotomeeting.com/register/807730425.
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SPEAKER BIOS:
Jamie Ziegler As Allegiance Vice
President of the Technology Sector, Ziegler leads Allegiance's program
at the global level and develops and delivers enterprise programs,
benchmarks and process improvements that continuously enhance the
customer experience and deliver profitable growth. She has directed
global programs for J.D. Edwards and most recently, as the vice
president of customer experience at VMware. Ziegler has also been a top
performing sales rep, which gives her real world insights into the "mind
of the field."
Andrew McInnes McInnes is Allegiance
Director of Product Marketing and former Forrester (News - Alert) Research customer
experience analyst. Andrew is an expert in customer experience programs
and their impact on companies. He is a thought leader and frequent
industry speaker, and works directly with clients to create successful
programs.
Allegiance Supporting Resources
1. Allegiance
press room <http://www.allegiance.com/news/press.php>
2. Voice
of the Customer Blog <http://blog.allegiance.com>
3. Become
a Fan of Allegiance on Facebook <http://www.facebook.com/pages/South-Jordan-UT/Allegiance-Inc/87289901462>
4. Follow
Allegiance on Twitter <http://twitter.com/allegiancetweet>
5. Allegiance
customer success stories and white papers <http://www.allegiance.com/resources/document-library.php>
About Allegiance, Inc.
Allegiance, Inc. helps companies translate customer insights into
actionable business intelligence. Using Voice of Customer intelligence
(VOCi™), Allegiance combines any form of Voice
of the Customer (VOC) data with any operational data (CRM,
financial, etc.) to create actionable customer intelligence delivered in
the cloud. Allegiance multi-channel, 360
degree feedback collection includes ad-hoc, transaction,
relationship, and customer experience surveys, solicited feedback
through Web sites and phone, and unsolicited, unstructured feedback from
social media. Allegiance ranked No. 5 on the Inc. 500 list of
fastest-growing private software companies in 2009, and was named a "Top
10" by Software 500 in 2010. For more information about Allegiance,
visit http://www.allegiance.com.

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