[January 25, 2013] |
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Protection 1 Acquires Assets from Pinnacle Security
CHICAGO --(Business Wire)--
Protection 1, the largest full-service provider of business and home
security in the U.S., today announced the purchase of select assets from
Utah-based Pinnacle Security including certain proprietary IT
infrastructure and software, along with assuming the current Pinnacle
facility located in Orem, Utah.
"Pinnacle's customer relationship management system is one of the most
advanced I have seen," said Protection 1 CIO Don Young. "By leveraging
this asset within our current infrastructure, it will put us at least
18-24 months ahead of some of our IT plans."
In addition, Jared Chappell and Steve Zolman will be joining the
Protection 1 management team and leading a new residential division at
Protection 1 which will focus on personalized, one-to-one selling of home
security products and services.
"Steve and I are very excited to join forces with Protection 1," said
Chappell, a co-founder of Pinnacle. "Combining our sales know-how and
recruiting skills with Protection 1's top-notch service and industry
expertise makes this a great opportunity."
"In getting to know several of the folks out in the Utah market, I have
been impressedwith their work ethic and discipline," said Protection 1
President and CEO Timothy J. Whall. "The seasonal selling model, which
Pinnacle uses, has proven to be successful for more than 10 years by
showing significant growth and demonstrating the ability to recruit and
develop sales leaders."
"Protection 1 continues to grow, and our acquisition focus is on
strategic opportunities that financially make sense, bring outstanding
talent and align with our focus on the customer. We see this as an
opportunity to take something that has proven success and integrate it
with an established brick-and-mortar model to create year-round career
opportunities for highly educated and driven leaders across the
country," stated Whall.
About Protection 1
Protection 1, the largest full-service provider of business and home
security company in the United States, provides installation,
maintenance, and monitoring of single-family home
security systems, business
security systems and multifamily security systems. The company's
relentless focus on customer service has resulted in the removal of
their automated phone attendant, the introduction of the Tech
Tracker(SM) service and the ability to provide same-day service in most
cases. Protection 1 is also the nation's largest provider of wholesale
business & home
security monitoring services, through its CMS division, and the
leading provider of multifamily security systems installation,
maintenance and monitoring through its Network Multifamily division.
Protection 1, which serves over one million customers and employs more
than 2,500 people in more than 60 locations across the country, has a
95% Customer Satisfaction rating, an A+ Better Business Bureau Rating
and was recently named SDM's Dealer of the Year for 2012. For more
information about Protection 1, visit www.Protection1.com.

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