|[December 18, 2012]
Over Half of Medical Information Departments House Library Service Functions
RESEARCH TRIANGLE PARK, N.C. --(Business Wire)--
Although medical information teams' primary responsibilities revolve
around responding to unsolicited inquiries, many take on peripheral
tasks. A significant amount of medical information teams take on library
services responsibilities to increase the research process's efficiency.
Cutting Edge Information's recent study, "Medical Information Teams and
Call Center Management" found that medical information teams frequently
oversee library services. In fact, 57% of surveyed companies house their
library services function within medical information.
"The library services function is often critical to medical information
teams' workflow," said Ryan McGuire, research team leader at Cutting
Edge Information. "During regulatory filing periods, it can be a lot of
work for the few people in regulatory
affairs or medical affairs departments conducing their own
searches. Housing library services under the medical information group
encourages more efficient multi-tasking."
In this study, research analysts found that not all organizations had
equivalent library services. Company size plays a significant role in
determining what library services responsibilities that medical
information teams take on. For example, one small medical information
team, consisting of 2 FTEs, is responsible for library services and
conducts literature searches for the entire organization. Another small
company outsources their library services, but manages its vendor though
the medical information department. At the other extreme, some large
pharmaceutical companies have full-scale, dedicated library service
functions with full-time staff.
"Medical Information Teams and Call Center Management" (http://www.cuttingedgeinfo.com/research/medical-affairs/information-teams/)
explores staffing, resources and call center management for medical
information teams at company headquarters and affiliate offices. Use
this report to:
Position medical information teams to act as a key voice for the
Understand and manage a growing number of medical information
responsibilities ranging from call center management to library
Leverage medical information teams' expertise to support internal
functions and outward-facing groups such as MSLs and sales forces
For more information about medical information and medical
affairs, contact Cassie Demeter at 919-403-6583.
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