Aspect Software appoints new senior vice president of worldwide sales
Dec 12, 2012 (Datamonitor via COMTEX) --
Aspect Software, Inc., a provider of call center software and equipment for handling customer service requests, has appointed Bryan Sheppeck as the new senior vice president of worldwide sales.
Mr Sheppeck, a communications industry veteran is tasked with aligning Aspect's sales and channel operations with the company's renewed strategy and initiatives. Mr Sheppeck brings over 20 years of sales leadership experience in high growth areas of communications to his new role.
Stewart Bloom, Aspect CEO, said: "Bryan's arrival demonstrates to our customers, partners, stakeholders and employees alike that Aspect has a fervent commitment to improving the customer experience and sustaining long-term growth.
"With Bryan's leadership, our sales organization will address a fundamental shift in the way we embrace value-based selling, create a clearer articulation of the way we approach vertical industries, deepen our engagement of channel partners in the geographies we serve clients, and increase our contribution to client success. We are thrilled to add another world-class executive to the Aspect management team."
Before joining Aspect, Mr Sheppeck was Avaya's vice president of sales responsible for service provider alliances, working with these organizations not only as global channels, but also as large enterprise customers and partners in developing cloud business models and strategy. Prior to this role he served as vice president for applications sales at Alcatel Lucent, following his success in building the global sales and customer service organizations at Telica.
Mr Sheppeck said: "The company's strategic growth plans and company revitalization made joining the new leadership team at Aspect a very compelling opportunity"I'm anxious to start enabling a world class sales organization which addresses the business needs of our customers and aligns to Aspect's goal of elevating our service to clients and customers."
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