MDLsolutions and Pimsware Offer Solution to Multiple Collection Agencies
Dec 12, 2012 (Close-Up Media via COMTEX) --
MDLsolutions, in partnership with Pimsware, has provided a call center solution to multiple collection agencies.
MDLsolutions co-founder Michael Langman, said, "MDLsolutions set out to reduce a Call Center's cost of deploying complex, and normally expensive, PBX and Predictive Dialer systems. With the MDLsolutions affordable Call Center solution that is now able to fully integrate with Pimsware CRM, the Call Center has a reliable, accurate reporting, agent monitoring, and recording software tool - at an aggressively cost effective price intended to competitively reduce system expenses. The cost saving is immediate - not some time in the near or distant future."
MDLsolutions provides remote setup and support for its Call Center customers. Minimum hardware requirements: 2 Windows PCs (IP PBX and Predictive Dialer) or 1 Windows PC running VirtualBox, and one Windows PC for each agent running on a network supported by a switch, with internet (VoIP connectivity).
Pimsware is a software development company that provides solutions to organizations that manage large volumes of data, online fulfillment and call center operations across various industries.
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