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SPT announces new enhancements to Integrated Office and PortfolioCenter
[November 09, 2012]

SPT announces new enhancements to Integrated Office and PortfolioCenter

Nov 09, 2012 (Datamonitor via COMTEX) -- Schwab Performance Technologies, or SPT, a subsidiary of The Charles Schwab Corporation, has announced enhancements to both Schwab OpenView Integrated Office and PortfolioCenter.

One of the additions to Integrated Office is document management through SPT's new agreement with NetDocuments, a provider of cloud-based email and document management. Document management provides advisors with a centralized, searchable hub in which to store important client documents and communications. Integrated Office includes Salesforce CRM customized for advisors, outsourced portfolio data management and performance reporting, and real-time Charles Schwab & Co., Inc. (Schwab) custody data.

"Document management is a core component of our vision for Integrated Office as an out-of-the-box solution that makes it easier for advisors to manage and outsource the technologies required to run their businesses," said Brian Shenson, vice president of advisor technology solutions for Schwab Advisor Services. "Many advisors today are looking to run a paperless office and integrating document management within the CRM is key to achieving that goal." "We selected NetDocuments as the provider of document management because it fits well with our approach for Integrated Office: the product is accessible online, integrates well with Salesforce CRM, and has been designed with the needs of professional services firms in mind," added Shenson.

In addition to document management, the current release of Integrated Office simplifies the way advisors access documents, including SPT quarterly performance reports and Schwab custody statements, by including them within the CRM. The release also includes capabilities for advisors to manage and track email campaigns.


The latest version of PortfolioCenter introduces a new securities data manager that allows advisors to edit, sort, and filter numerous securities at once, saving many hours of administrative time.

"Advisors have data for hundreds of securities in their portfolio management system, all of which need to be reviewed and confirmed each quarter," said Shenson. "A securities data manager makes this process run much more efficiently." SPT is also continuing to enhance PortfolioCenter's client presentations, including adding new formats and including billing statements as part of the presentation package.

"We'll be adding even more flexibility and customization options in coming releases," said Shenson.

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