|[October 01, 2012]
LiveOps Wins Chief Learning Officer Award
REDWOOD SHORES, Calif. --(Business Wire)--
the global leader in cloud contact center and customer service
solutions, today announced that "LiveOps (News - Alert) Learning" social forums,
gamification and e-learning won the Silver Award in the Chief
Learning Officer's "Learning in Practice Awards." This is the fourth
award in three years that LiveOps Learning has received from the
publication. The annual awards recognize industry leaders who have
demonstrated excellence in the design and delivery of learning programs
designed to improve performance among their workforces.
LiveOps received the honor for the Excellence in Blended Technology
category, which recognizes vendors that have deployed a rich mix of
technology tools in support of a client's learning program that delivers
engaging learning combining multiple modalities, such as e-learning,
mobile devices, social collaboration tools and gamification. LiveOps
Learning delivers blended learning to improve overall agent performance.
Blended learning is defined as the delivery of learning content across
various formats to bes address multiple learning styles.
"LiveOps is honored to win the Learning in Practice award for the third
year in a row," said Sanjay Popli, Vice President of Community, LiveOps.
"This award not only demonstrates our success as a platform, but also
further validates our commitment to creating tools that harness the
power of a social community within our independent agent workforce.
LiveOps is committed to creating tools that enhance agent motivation,
social engagement and speed of performance all while adding value for
The Learning in Practice Awards, in their ninth year, are determined by
a panel of industry experts and executives from some of the world's
largest and most respected companies. Winners of the Chief Learning
Officer Award were published in the September 2012 issue of Chief
Learning Officer Magazine.
About LiveOps, Inc.
LiveOps is a cloud software and applications provider that maximizes
every sales, support and social customer interaction to ultimately drive
brand loyalty. More than 200 companies around the world, including Salesforce.com,
Symantec (News - Alert), Royal Mail Group, and Amway New Zealand trust LiveOps'
technology to enable effective multichannel, social and mobile
interactions with their customers. LiveOps' award-winning platform has
processed more than 1 Billion minutes of customer interactions and
managed operations for the largest US-based cloud contact center of
20,000 home-based, independent agents. With 10+ years of cloud
experience LiveOps is the partner of choice for companies wanting to
migrate to the cloud. Headquartered in Redwood Shores, California,
LiveOps supports a wide range of industries including financial, health
care, insurance, retail, and high tech. For more information visit www.LiveOps.com
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