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BRIEF: R.I. labor dept gets federal money to rehire workers to take unemployment benefits calls
[September 28, 2012]

BRIEF: R.I. labor dept gets federal money to rehire workers to take unemployment benefits calls

Sep 27, 2012 (The Providence Journal - McClatchy-Tribune Information Services via COMTEX) -- PROVIDENCE, R.I. -- The state's ability to provide service to nearly 60,000 unemployed Rhode Islanders should get better next week when the state Department of Labor and Training will hire back 15 employees, state and federal officials announced Thursday afternoon.

Governor Chafee, the state's congressional delegation, and labor department officials gathered said they learned Wednesday night that the U.S. Department of Labor is giving the DLT about $537,000 to hire back some of the 65 people it was forced to layoff last month as funding dried up.

New technology grants will also aid in bringing back the employees by streamlining operations.


Officials said their initial goal is to reduce the wait time, which is averaging 43 minutes, for people phoning into the department's call center.

___ (c)2012 The Providence Journal (Providence, R.I.) Visit The Providence Journal (Providence, R.I.) at www.projo.com Distributed by MCT Information Services

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