Doble Group Chosen to Provide CRM Training and Application Enhancements for Seychelles' Leading Telecommunications Provider
Miami, FL, Sep 13, 2012 (PRWeb.com via COMTEX) --
Doble Group, LLC, a consulting firm that focuses on improving business results through the implementation of CRM and Performance Management solutions and the alignment of its teams and processes for success, announced today that Cable & Wireless Seychelles (CWS), the leader in the telecommunication sector in The Republic of Seychelles, has selected the company to provide Salesforce CRM training and sales workflow enhancements.
Cable & Wireless Communications has had a presence in the Seychelles since 1893 and provides mobile, fixed line and broadband to the islands. Though CWS recently became connected to the SEAS Undersea Fiber Optic Cable and is now able to offer the service to the people of Seychelles, the company did not have a proper sales tracking system. In addition to providing training on how to use the system to its fullest capacity, Doble Group provided CWS with application enhancements to customize the Salesforce CRM to meet its specific workflow requirements.
"Since we started working with Doble Group, our salespeople are using more data for their sales and are capturing more information, which is helping us close deals," explained Margaret Zarine, Manager of Sales for CWS. "They're applying what they've earned through the training and are able to identify issues to better manage our customers. We've had so much success, we're looking at other training that Doble Group can provide for us."
About Doble Group, LLC
Doble Group combines sales performance improvement consulting with cloud computing technologies to improve business results for companies throughout the U.S., Central America, the Caribbean and Latin America. The company understands the importance of delivering and supporting integrated, end-to-end solutions for customers and is uniquely qualified to deliver these services through hands-on experience. Our mission is to deliver holistic business solutions that deliver bottom-line results to clients. For more information, visit: http://www.doblegroup.com.
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