|[September 10, 2012]
DaVita Opens New Guest Services Contact Center in Centennial
DENVER --(Business Wire)--
Inc. (NYSE: DVA), a leading provider of kidney care services that is
committed to improving the quality of life for those diagnosed with
chronic kidney disease (CKD), today announced that its new guest
services contact center located in Centennial, Colo., is now open and
has begun to serve patients from across the country. The new facility
has brought approximately 100 new jobs to the area.
"Denver welcomed DaVita into its community and we've found the right
talent and space here to expand," said Jim Keicher, DaVita's vice
president of information technology. "Our main focus continues to be
hiring teammates who will help thousands of kidney care patients with
their day to day needs at home, and while they're traveling."
The new DaVita® Contact Center serves patients across the country,
taking and placing callsto and from doctors, hospitals, patients and
family members to help match both visiting and permanent patients' needs
with the right dialysis clinic near their homes or vacation destination.
DaVita's existing call center located in Malvern, Penn., helps thousands
of patients (both visiting and permanent) each month, and is expanding
to Denver to continue providing service excellence to patients.
Both DaVita and non-DaVita patients can access the contact center by
calling 1-800-400-8331 or visiting DaVita.com. Guest services
specialists are on hand to help connect traveling patients and new
dialysis patients with a center that best fits their needs.
DaVita is a registered trademark of DaVita Inc. All other trademarks are
the property of their respective owners.
DaVita Inc., a Fortune 500® company, is a leading provider of kidney
care in the United States, delivering dialysis services to patients with
chronic kidney failure and end stage renal disease. DaVita strives to
improve patients' quality of life by innovating clinical care, and by
offering integrated treatment plans, personalized care teams and
convenient health-management services. As of June 30, 2012, DaVita
operated or provided administrative services at 1,884 outpatient
dialysis centers located in the United States serving approximately
149,000 patients. The company also operated 19 outpatient dialysis
centers located in four countries outside the United States. DaVita
supports numerous programs dedicated to creating positive, sustainable
change in communities around the world. The company's leadership
development initiatives and social responsibility efforts have been
recognized by Fortune, Modern Healthcare, Newsweek and WorldBlu. For
more information, please visit www.davita.com.
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