[July 23, 2012]

Social Solutions Transforms Case Management Systems with ETO-xi

Social Solutions, Inc., the leading provider of performance management software for human and social services, announced today the availability of Efforts to Outcomes (ETO™)-xi; a new Software as a Service (SaaS (News - Alert)) offering designed specifically to meet the needs of state and local government agencies. It is the first systems-bridging product of its type, allowing larger entities to measure outcomes and demonstrate agency-wide progress in ETO software, without the need to enter data again to maintain the value of a pre-existing system.

ETO-xi integrates with a government agency's long-standing case management system to ensure established data collection and reporting is not disrupted by the introduction of a software tool better suited to outcomes measurement and performance management at the direct service level. This integration will provide agencies with a new level of visibility and accountability without replacing their existing system or placing additional administrative burdens on staff.

"ETO software is unique in its ability to provide direct service staff value from the data they input, by giving them insight into what about their efforts is working and what is not," said Steve Butz, founder and CEO of Social Solutions. "This not only improves the quality of services provided, but also the quality of data entered."

"There is growing attention to the need for actionable outcomes data in the public sector space," said Matt Schubert, General Manager - Public Sector, at Social Solutions. "Few state and local government systems were built to provide this kind of data, and most human and social services agencies simply do not have the budget to rebuild or replace their existing case management systems to accommodate this evolution. We believe ETO-xi is the best solution for bridging the gap between where government agencies are today and where they need to be."

Commenting on the state of state and local government case management systems, Rick Howard, Research Director for Government Research at Gartner (News - Alert) noted: "Agencies providing quality case management services rely on information systems that can quickly adapt to changing program needs or apply new evidence-based practices as they emerge. By putting outcomes-based tools in the hands of direct service providers, these systems can be used to track progress at the case level and measure overall program effectiveness."

About Social Solutions

Social Solutions is the leading provider of performance management software for human services, connecting efforts to outcomes, people to social services, and service providers to funders. The company's Efforts to Outcomes (ETO™) software goes beyond case management, and enables public, private, and nonprofit organizations, such as HUD, the State of Massachusetts, the State of Illinois, Boulder County, Arlington County and cities such as Hartford and San Francisco to collaborate, save time, and improve service quality and effectiveness. Thousands of service providers, collaboratives, funders, evaluators, and government organizations use ETO software as they work with over 12 million participants each day.

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