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New Zealand's Orcon selects Alcatel-Lucent analytics solution to ensure online video quality meets consumer expectationsMay 23, 2012 (M2 PRESSWIRE via COMTEX) -- Orcon, the fastest-growing Internet serviceprovider in New Zealand, has selected the AppGlide Online Video Analytics solution from Alcatel-Lucent (Euronext and NYSE: ALU) to examine the quality of streamed video offered by itscontent-delivery network (CDN) customers, using the detailed insights providedto accommodate a better service experience and increase consumersatisfaction. Alcatel-Lucent's AppGlide is the only commercially available solution thatlooks at the relationship between a broad range of video data sources,combining data from video player plug-ins, quality-of-experience (QoE) agentsand content-delivery network (CDN) assets to deliver a holistic view of theend-user online video experience. Alcatel-Lucent's solution will provide Orconand its CDN customers with unprecedented visibility on aggregated video usage,creating in-depth insight on how consumers watch online video and how much theywatch. These insights will help Orcon fundamentally differentiate from its CDNcompetitors, by enabling its CDN customers to deliver better-quality onlinevideo and create a more compelling viewing experience. As such, Orcon's CDNcustomers can more easily attract and retain consumers, as well as increaseadvertising revenue. Because Alcatel-Lucent's AppGlide Online Video Analyticssolution is offered in a hosted, software-as-a-service (SaaS) model, Orcon willbenefit from low start up costs, low operating costs and a quick marketlaunch. Charlie Boyd, GM of Orcon Wholesale: "We know that analytics are essentialfor our CDN customers' business. If an end-customer is not happy with the videothey see, they stop watching. The cross-correlation capabilities ofAlcatel-Lucent's AppGlide Online Video Analytics solution offer us a unique,metrics-based view into end-user quality of experience, viewer engagement andnetwork performance. Armed with these data, our CDN customers can make betterdecisions about all aspects of online video delivery, and keep consumershappy." Andrew Miller, CEO of Alcatel-Lucent New Zealand: "Our longstandingrelationship with Orcon is a great example of how Alcatel-Lucent helps serviceproviders optimize the delivery -- and quality -- of their online video services.Orcon not only uses our AppGlide solution to provide its CDN customers with abetter service, but also leverages our Velocix CDN technology to securely andcost-effectively deliver the online video for its CDN customers. Thecombination of these two assets enables Orcon to truly outsmart competitive CDNoffers -- offering better-quality services at a reduced cost." Alcatel-Lucent's AppGlide Online Video Analytics solution is an integralpart of the company's recently launched Motive portfolio of customer experience solutions(CXS) . About Alcatel-Lucent (Euronext Paris and NYSE: ALU) The long-trusted partner of service providers, enterprises and governmentsaround the world, Alcatel-Lucent is a leading innovator in the field ofnetworking and communications technology, products and services. The company ishome to Bell Labs, one of the world's foremost research centers, responsiblefor breakthroughs that have shaped the networking and communications industry.Alcatel-Lucent was named one of MIT Technology Review's 2012 Top 50 list of the"World's Most Innovative Companies" for breakthroughs such as lightRadio(TM),which cuts power consumption and operating costs on wireless networks whiledelivering lightning fast Internet access. Through such innovations,Alcatel-Lucent is making communications more sustainable, more affordable andmore accessible as we pursue our mission - Realizing the Potential of aConnected World. With operations in more than 130 countries and one of the most experiencedglobal services organizations in the industry, Alcatel-Lucent is a localpartner with global reach. The Company achieved revenues of Euro 15.3 billionin 2011 and is incorporated in France and headquartered in Paris. For more information, visit Alcatel-Lucent on: http://www.alcatel-lucent.com , read the latest posts on theAlcatel-Lucent blog: http://www.alcatel-lucent.com/blog and follow the Companyon Twitter: http://twitter.com/Alcatel_Lucent . Contact the Alcatel-Lucent Press Office: [email protected] ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to [email protected]. |
