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Nexxo Financial Corporation "Bank in a Box" Kiosk Gets Kudos at Conferences
BURLINGAME, CA, Apr 12, 2012 (MARKETWIRE via COMTEX) --
Nexxo Financial Corporation recently demonstrated that its
multi-service, multi-channel kiosk, the K3000, is the leading
solution in self-serve financial transactions. Attendees at three
recent financial industry conferences saw how customers can simply
swipe a Nexxo card or enter their PIN, select a transaction from the
multilingual touch screen, and leave with their receipt and cash --
all in less than a minute.
Nexxo's Integrated Financial Services (IFS) platform integrates a
variety of financial services in one kiosk to create a
customer-centric experience. Customers register only once to cash
checks, buy money orders, load prepaid cards, pay bills, send money,
top up phone minutes, and withdraw cash.
Nexxo showed its K3000 kiosk at three conferences in March: ATMIA
13th Annual US Conference & Expo; CFSA 2012; and the Prepaid Expo.
"Attendees told us they were amazed to see Nexxo's K3000 combine
services that have never been offered together," said Nexxo CEO and
co-founder David Alvarez. "We had overwhelming interest in our
solution from a variety of industry segments."
While the traditional underbanked experience involves standing in
lines, filling out forms, unknown fees, and interacting with people
behind glass windows, Nexxo offers customers a refreshing change, one
based on thousands of hours of behavior analysis. The user-friendly
Nexxo interface guides customers through transactions quickly and
conveniently and displays fees upfront. All kiosks connect directly
via phone to the in-house, U.S.-based call center, so consumers can
access live customer care in both English and Spanish.
"The customer experience at the kiosk drives the technology rather
than the other way around," said Mitch DeShields, Nexxo Chief
Technology Officer. "We've focused on how to make life easier for
customers."
Nexxo designed its interface considering how customers naturally want
to begin a transaction, and how to make text, prompts, and screens as
simple to navigate as possible. For example, customers begin bill pay
by seeing a list of their local utilities providers. On their next
visit to the kiosk, customers' past payees automatically appear on
the screen.
The data shows customers gain trust with Nexxo. After using the
kiosks a couple of times, customers visit more frequently and branch
out to other types of services.
Besides the K3000, Nexxo also offers the K2000, a smaller model that
does everything the K3000 does, except dispense cash. Nexxo's
services operate in more than 1,000 locations.
All of Nexxo's kiosks can operate up to 24/7, enabling Nexxo's retail
partners to offer their customers a full suite of financial services
in just six square feet of floor space.
The K3000 datasheet can be found at:
http://www.nexxofinancial.com/corporate/products/pdf/K3000_Datasheet.pdf
About Nexxo
Founded in 2003, Nexxo is the leader in self-serve
financial solutions. Its Integrated Financial Services Platform (IFS)
offers a unified, customer-centric solution that seamlessly handles
multiple products (check cashing, money transfer, bill pay, money
orders, prepaid card servicing, and phone minute top-ups) and
multiple channels (self-serve kiosk, teller-assisted desktop, and via
mobile phone). With more than four million transactions and $1
billion processed, Nexxo's technology has been proven at hundreds of
field locations. Nexxo offers its turn-key financial solutions and
service applications to an expanding network of retail partners,
domestic and international banks, and financial service providers.
For more information, visit nexxofinancial.com.
CONTACT:
Adriana Eiriz
Chief Marketing Officer
650.685.3101
Email Contact
SOURCE: Nexxo Financial
http://www2.marketwire.com/mw/emailprcntct?id=856F8C99BFC71C46
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