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SonicWall Secures Virtual Call Center for Ascend One(Wireless News Via Acquire Media NewsEdge) SonicWall, a secure network infrastructure company, announced that Maryland-based financial services provider Ascend One has virtualized its call center and maintained security by deploying a SonicWALL Aventail E-Class EX-1600 SSL VPN solution. Ascend One provides financial solutions and education to assist consumers in eliminating debt. The SonicWall Aventail SSL VPN replaces Ascend One's initial approach at virtualizing its call center, which required the hands-on installation and configuration of an IPSec VPN client on each service agent's remote computer. "We initially used an IPSec VPN, but soon found that solution to be difficult to deploy," said Hyun Soo Park, senior director of information technology for Ascend One. Park supports 350 call center agents and a total of 450 employees with a staff of two PC technicians. "Every deployment was a one-off installation," said Park. "It was very time consuming to troubleshoot." "SonicWall Aventail E-Class SSL VPNs detect the identity and security state of the end device, protect against unauthorized access based on granular policy, and connect users easily to mission-critical network resources," said Chris Witeck, SonicWall director, product marketing. ((Comments on this story may be sent to [email protected])) ((Distributed on behalf of 10Meters via M2 Communications Ltd - http://www.m2.com)) ((10Meters - http://www.10meters.com)) Copyright ? 2008 Wireless News |