Mobile marketing gets �global code of conduct�
TMCnet
TMC Launches New Sites: Cable 4G Wireless Evolution  |  Satellite  |  Green Tech  | IT | IVR |  ITEXPO East begins in:   REGISTER NOW!
  INDUSTRIES
  PUBLICATIONS
  FREE RESOURCES
  INTERNATIONAL
  EVENTS
  ABOUT TMC
  COMMUNITIES
E-mail this page to a friend Order reprints online Print this page Bookmark this page Free magazines Free newsletters RSS-XML alerts
TMCnews
[August 21, 2008]

Mobile marketing gets �global code of conduct�

The Mobile Marketing Association (News - Alert) (MMA), which represents 650 member companies worldwide, has released its Global Code of Conduct, designed to provide guidelines that all Mobile Marketers should consider and build their mobile marketing initiatives around.



The MMA Global Code of Conduct, or �the Code�, is intended to guide companies within the mobile ecosystem so that they can effectively, and responsibly, leverage the mobile channel for marketing purposes, whilst always protecting the consumer experience.

Produced by the MMA�s NA Privacy Committee, with input from MMA Regional Board of Directors in APAC, LATAM and EMEA, the Global Code of Conduct updates the 2007 revision and aligns the Code with generally accepted global privacy principles. It has five categories:



Notice � The fundamental principle of the MMA Privacy Code of Conduct, informing users of the marketers� identity or products and services offered and the key terms and conditions that govern an interaction between the marketer and the user�s mobile device.

Choice & Consent - Respecting the right of the user to control which mobile messages they receive by obtaining consent (opt-in) and implementing a simple termination (opt-out) process.

Customization & Constraint � Ensuring that collected user information is used to tailor communication to the interests of the recipient and is handled responsibly, sensitively and in compliance with applicable law. Mobile messages should be limited to those requested by the user and provide value such as product and service enhancements, contests, requested information, entertainment or discounts.

Security � The implementation of reasonable technical, administrative and physical procedures to protect user information from unauthorized use, alteration, disclosure, distribution, or access.

Enforcement & Accountability - The MMA expects its members to comply with the MMA Privacy Code of Conduct and has incorporated the Code into applicable MMA Guidelines, including the U.S. Consumer Best Practice (�CBP�) Guidelines. Until the Code can be enforced effectively by a third party enforcement organization, Mobile Marketers are expected to use evaluations of their practices to certify compliance with the Code.

�The MMA believes that strong consumer privacy standards are essential to the success of mobile marketing by protecting mobile users from unwanted communications on their mobile devices. It is only through industry support of strong privacy guidelines that the power of mobile marketing can reach its full potential,� said Russell Buckley, MMA Global Board Chairman and Managing Director, Europe for AdMob (News - Alert).

�It is the heart and soul of the MMA to ensure a positive, consistent consumer experience, encouraging marketers to get the consumer interaction right first time round so that mobile interactions from brands are not viewed negatively,� said MMA President Laura Marriott (News - Alert). �The MMA Global Code of Conduct creates clear and consistent global guidelines for the careful treatment of each and every consumer interaction to help build a sustainable industry for mobile marketing.�

The MMA Global Code of Conduct can be downloaded at http://www.mmaglobal.com/codeofconduct.pdf.


News release courtesy of http://www.netimperative.com. txtNation premium sms currently spans 40+ countries, so for more information on regulations on an per country, or on a global basis email sales@txtnation.com.

As a community-building service, TMCnet allows user submitted content which is not always proofed by TMCnet editors. If you feel this entry is of inferior quality or wish to report it for some reason, please forward the URL to "webedit [AT] tmcnet [DOT] com" with your comments.


[ Back To TMCnet.com's Homepage ]


Discussions:
Be the first to post a comment on this page!
 
By  
TMCnet
Featured White Papers
Top Stories
Related VoIP News

Today @ TMC
Upcoming Events
19th INTERNET TELEPHONY Conference & EXPO East
February 2-4, 2009 — Miami Beach Convention Center, Miami, FL
Digium Asterisk World Conference
February 2-4, 2009 — Miami Beach Convention Center, Miami, FL
4G Wireless Evolution Conference
February 2-4, 2009 — Miami Beach Convention Center, Miami, FL
6th Annual Communications Developer Conference
February 2-4, 2009 — Miami Beach Convention Center, Miami, FL
20th INTERNET TELEPHONY Conference & EXPO West
October 27-29, 2009 — Los Angeles Convention Center, Los Angeles, CA
Subscribe FREE to all of TMC's monthly magazines. Click here now.