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2007 IP Contact Center Technology Pioneer Award Winners Announced
[May 23, 2007]

2007 IP Contact Center Technology Pioneer Award Winners Announced

TMCnet News
 
Presented by Customer Interaction Solutions Magazine

Norwalk, CT (May 23, 2007) Technology Marketing Corporation (TMC (News - Alert)) today announced the IP Contact Center Technology Pioneer Award winners.  Presented by Customer Interaction Solutions magazine, this award recognizes the companies that have developed innovative IP contact center solutions that are the "best of the best".

The IP Contact Center Technology Pioneer Award recognizes the IP contact center solutions or services that offer stand-out features, functions or capabilities that set them apart from others in the space.  The IP Contact Center Technology Pioneer Award distinguishes companies that have created a successful IP contact center product or service that is truly innovative.

“As a pioneer of the industry, Customer Interaction Solutions has been covering the call center since 1982 and recognizes the importance of acknowledging achievers in the advancement of call center technology.  I am proud to distinguish the best in IP contact center solutions through this awards program as a way to give accolades to the companies who have brought groundbreaking technologies to market,” stated Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.

The IP Contact Center Technology Pioneer Award winners are listed below and will be showcased in the July issue of Customer Interaction Solutions, the number one magazine on CRM, Call Centers and Teleservices since 1982.
 
 
Company
Product
Plantronics (News - Alert) VistaTM M22 Amplifier with SupraPlus Wideband
Impact 360 IP Recording
InContact/WFM
Altitude IP Contact Center
NICE VoIP Solutions
Nortel Contact Center
VONaLink TeamRecord
KNOVA 7
CosmoCall Universe 5
Intervoice (News - Alert) IP Contact Center (IPCC)
Cistera Convergence Server v1.7
Strata ACD IP Call Center Solution
Zeacom Communications Center v4 SP2
Amcat (News - Alert) Enterprise Interactions
Cisco Agent Desktop
Aspect Unified IP
Citrix GoToAssist 8.0
Qfiniti Observe
Seratel
Mitel (News - Alert) Customer Interaction Solutions
 
For information about TMC, please visit www.tmcnet.com.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions magazine has been the voice of the call/contact center, CRM and teleservices industries. Customer Interaction Solutions has helped these industries germinate, grow, mature and prosper. TMC, the magazine’s publisher, is proud to publish the leading publication that has helped these industries, which have a positive impact on the world economy and continues to thrive.  Hailed by the Wall Street Journal as “the Bible of the Industry”, Customer Interaction Solutions magazine continues leading the way with the most comprehensive editorial.  Please visit www.cismag.com.  
 

About TMC
Technology Marketing Corporation (TMC) publishes four print publications: Customer Inter@ction Solutions, INTERNET TELEPHONY magazine, IMS Magazine and Unified Communications (launching summer 2007). TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 0.003 percent of sites in the world by alexa.com*, TMCnet serves nearly two million unique visitors each month, according to WebTrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer ConferenceIMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)
 
For more information about TMC, visit www.tmcnet.com.
 
Contact:
Tracey Schelmetic
Editorial Director
tschelmetic@tmcnet.com
(203) 852-6800

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